Somerleigh Court Nursing Home

This was a difficult time for Mum and for us, as her health deteriorated, but the highly skilled and amazing ream at Somerleigh delivered care with kindness and sensitivity. Under the circumstances, our experience was the best it could have been, and for that, we will be eternally grateful.

We would recommend Somerleigh Court for anyone looking for long or short-term care for a family member.

Could not recommend Somerleigh highly enough! Took such lovely care of our dad in his final days. Such warm staff and genuine people, even checking up on us after he had passed. Also, such a lovely position, and feel the building felt like a loving home.

Somerleigh Court far exceeded anything we had previously experienced, and we are very grateful to everyone.

My mother is very well cared for at Somerleigh Court and is very fond of all the staff. They go above and beyond to make her comfortable and respond to her needs. I am so glad to see the return of more entertainment since the lockdown. They are very much enjoyed by all the residents.

Sommerleigh Court has met all of our expectations in looking for a care home for my dad, who has dementia. This is the only place that he has settled. The staff are very friendly and kind and understand Dad's needs and are also very supportive of our Mum. It's such a friendly place with lots of activities for Dad and (Mum) to enjoy.

Having been residents in a flat at Somerleigh Court with great support from the close care team, the move into the nursing home was made so much easier for au all by the kindness and understanding of staff who knew Mum. The level of care in the home has been good from nursing, activities, housekeeping, admin and maintenance staff. Alwats helpful, friendly and supportive of Mum and the family. There's such a friendly atmosphere throughout Somerleigh. We are also pleased that Mum has really enjoyed the recent outings and the activities, which have been organised in the home.

I have found all the staff very friendly and helpful. Requests for drinks etc, for my mother, have been answered efficiently and with a smile.

Parking on-site is basically non-existent for visitors though, even for disabled visitors, but a big public carpark right next door.

My mum was an owner of a flat linked to the home for many years and received support from the home daily. Recently, due to poor health, became a resident of the home. Given the present circumstances, my mum could not have had better support, it was obvious that the care and respect given to her right up to her last days, was not just doing the job, but she was part of the family within the home. The family received excellent support. I cannot thank them enough for the care they gave my mum.

My mother has been in Somerleigh Court since May 2019 and has been very well looked after, she has always been clean and well presented. Her conditional has been well catered for and she seems in better metal health than when she was admitted. During the extremely difficult C19 crisis, the staff when spoken to on the phone have kept us informed and Mum seems cheerful. Perhaps when the crisis has eased, it could be looked into how to use WhatsApp video calls more?

My husband has been at Somerleigh Court since November 2018 and during that time the staff have always been very welcoming and keep me up to date with any happenings. They are lovely, the way they treat the residents, always bright and cheerful and explaining what they are about to do.

There are many things that are admirable about Somerleigh Court, yet others which one should not ignore. On the positive side, we are hugely grateful for the kindness, caring and humor of so many of the careers, nurses, activity staff, cleaners, office and maintenance staff. We much appreciate the special facilities granted prior to Covid-19 and ready access to visiting at all times. A small minority of carers, however, can be brasque and unthinking. Little things but important to residents are sometimes forgotten, such as access to telephones, books, remotes, radios. Response to buzzer in erratic, but worse in the offer lengthy time before the action actually materializes. As for the food - fruit enable are excellent that much remains standard institutional fare. Laundry arrangements need looking into, pale and dark clothing is, at times, washed together. Articles of clothing go missing sometimes permanently. Recently there has been much attention given to refurbishment, however, on a personal basis it could be that closer involvement of some members of senior management with the residents themselves, would also be a real value.

Locked down early so I have not seen my mother, but she is well cared for.

Despite the fact the staff were not used to caring for someone so young, they soon adapted and were wonderful, not just with him, but also the family.

They went to great lengths to get mum home from hospital so that they could ensure that her last few days were "at home". Staying there with mum for 48 hours gave me an insight into the wonderful 24/7 care which is given to each patient. I would recommend it unreservedly.

I visited my mother regularly at Somerleigh Court Nursing Home driving five-year residence. Staff and management were always welcoming, helpful and professional. My mother's care was consistently good and appropriate as her dementia progressed and I was comforted to know that she was is a secure and caring environment.

Overall, I have been very pleased with my husband's care. The staff are always happy to help with any problems I may have. I would like to see more activities provided to stimulate to avoid boredom. Sometimes my husband will be sat in his chair for up to 8-10 hours with nothing to do, but I understand this is going to be addressed soon. I have just completed a dementia course and found this most interesting and informative. Overall, my feelings of the home is very good and would have no problems recommending Somerleigh Court Nursing Home to anyone.

My husband was a resident in Somerleigh Court for two years suffering from dementia. We were very pleased with the home and the way he was greeted on admission, made to feel at home. It was most helpful that one can visit at any time. all staff extremely helpful, cheerful. General running of the home good. Rooms clean and tidy with en-suite facilities. Food varied and good nursing staff attentive and approachable. Reassuring to be kept in the picture of my husband's health. Entertainment was varied, music, singing, quizzes and outings for those who could participate. A sensory garden for summer days.

He died in the June after a 2 week illness and his end of life care was faultless - the staff looked after him so thoughtfully and compassionately and also looked after us as well. We are tremendously grateful and would highly recommend both flats and care home.