Burwood Nursing Home

100 Dunyeats Road, Broadstone BH18 8AL
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8.7 32 Reviews
  • Burwood Nursing Home, Broadstone
Burwood Nursing Home is a family-run and independent service, that takes pride in a personal approach to care, striving for solutions that suit the circumstances of each resident from a team of staff with extensive skills.

Quality care in a homely atmosphere makes residents feel secure and respected, with loved ones welcome to visit and a popular activities programme supporting an interesting lifestyle.

Clients also enjoy homemade cooking, spacious interiors and modern furnishings, pleasant gardens, wifi and Internet access.
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Care Provided by Burwood Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1600

These prices are only a guideline, please contact Burwood Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Gentilwood Ltd

Person in Charge

  • Kimberley Devlin (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Single Rooms with Ensuite Wet Room (57)

Parking

  • Parking available for visitors and staff on site

Burwood Nursing Home Reviews (32)

8.7

Burwood Nursing Home has a Review Score of 8.7 (8.720) out of 10, based on 4 reviews in the last 2 years.
Over all time Burwood Nursing Home has 32 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Burwood Nursing Home
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Total of 32, showing 21-32
Review from Judy N (Daughter of Resident) published on 10 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father is a long term resident at Burwood Nursing Home and he has always received outstanding care. Throughout the Coronavirus pandemic, the home has ensured that residents have been kept safe and well. They have done their utmost to keep families in touch with their loved ones through all means
available and to ensure that residents have as many activities and opportunities as possible, to provide variety and stimulation despite the restrictions imposed by shielding. Management have provided regular updates to families, to ensure we are kept up to date with guidelines but also to allay any fears we may have had, given the extensive media coverage of difficulties in the care sector.
Reply from Paul Jessup, Owner at Burwood Nursing Home
Thank you Judy for the lovely review. It has been difficult for all of us and we appreciate your support and encouragement with the lifestyle changes we have put in place.
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Review from C S (Daughter of Resident) published on 10 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a daunting task to find a care home at short notice suitable for my parents. They both had very different needs, but I found the staff here more than capable and was able to grasp their individual needs very quickly and calmly. I found this to be an intimate home where the dignity of its residents
runs through its core. Their calming approach from the beginning gave me a lot of confidence in their provision of care at a time when I was feeling very unsettled and bereft.
The staff are always there to answer any questions and will act very quickly on any concerns. The staff have fed back without prompting on any changes that have impacted-upon my loved ones. During Covid19, receiving a weekly newsletter has kept me informed and updated on changes to policy, procedure and practices that have impacted upon my mother and the home overall. I acknowledge how difficult this can be and fully applaud all of their efforts to this end. Communication in this home has been excellent.
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Review from Debbie V (Daughter-in-law of Resident) published on 6 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care, cannot fault, especially throughout the Covid crisis. Kept patients and all staff safe as well as keeping us informed at all times. Arranged FaceTime/phone/Skype calls between us and our mum. Very caring at all times.
Reply from Paul Jessup, Owner at Burwood Nursing Home
Thank you for your lovely review, it is appreciated by us and all of the staff. We will be putting in further procedures to facilitate more visiting.
Paul
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Review from T P (Respite Resident) published on 10 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home was captured on the internet for respite care following a new knee. Impressed by the number of five-star reviews. Never regretted coming here, to such a wonderful, proactive place. Staff, without exception, are wonderful, and the home is a credit to the owners: worth every penny.
Reply from Paul Jessup, Owner at Burwood Nursing Home
It was a pleasure having you stay with us and pleased that your knee is getting back to normal.
Best wishes.
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Review from June B (Wife of Resident) published on 4 May 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are always available to sort out various situations and to help in any way they can sometimes going the extra mile. Always kept up to date on medical situation and I feel very confident my relative is safe. Always lots going on and everyone is encouraged to be part of all events even when
bed bound, nobody is ever forgotten. Care is top class and I couldn’t wish for more and my relative has no complaints. It is like going to stay with friends.
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Review from J T (Daughter of Resident) published on 14 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At 84 my mum has always been reluctant to even have a period of respite in a nursing home. However, since the moment of arriving at Yaffle Care she was met by love, kindness, happiness and understanding. Her needs were paramount from the outset. She has made friends with other residents. All the staff
are kind and polite to her - nothing seems to be too much trouble. She is slowly gaining a little weight, after enjoying all the freshly prepared food. Her room is warm, clean and beautifully decorated. She has been encouraged to personalise it with her own belongings. From a daughter's perspective, it is a lovely welcoming place to visit. I can join her for a drink or a meal and I feel like a daughter again instead of a carer. This has given me much needed peace of mind.
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Review from V M (Daughter of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every effort is made for the comfort and happiness of my mother. Any issue is addressed immediately and everything is done to accommodate her.
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Review from Cheryl A (Daughter of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have already recommended Burwood Nursing Home and Yaffle Care to friends, having looked at a number of nursing homes for my mother, this is without a doubt the best choice in the area.
The manager and her carefully chosen staff have been patient, helpful, caring and completely wonderful with daily
care and when accompanying mum to hospital appointments. The food here is excellent, the chef is a real gem.
The theatre and Railway Tavern provide excellent entertainment and socialising opportunities.
Excellent outstanding in all areas.
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Review from JB (Daughter of Resident) published on 28 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring environment.
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Review from Pat D (Daughter of Resident) published on 23 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy at this most wonderful nursing home. The ambience of warmth and professionalism is there as soon as you arrive. All staff are very helpful, patient and kind and smartly dresses. The food is first class and nicely presented. The activities exercise mind and body. There are also
outings and entertainments by outside musicians. With frequent "special events" to which relatives and friends are invited. Personal care is given with careful respect.
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Review from Ali W (Daughter of Resident) published on 28 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in 6 previous care homes - none of the amazing standards provided in this one!! It is a 5 star hotel, fantastic care, food and the activities are great. My mother is the end of life and has dementia. Cant speak highly enough. Thank you to all the staff.
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Review from G G (Sister of Resident) published on 11 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home provided a high standard of care. Care in the best sense of the word. My sister was treated with compassion, dignity and individuality.
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Current Review Score: 8.7 (8.720)

Overview of Review Score

The Review Score of 8.7 (8.720) out of 10 for Burwood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Burwood Nursing Home is calculated as follows: ( (48 Excellents x 5) ) ÷ 48 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.72 Points relating to the number of positive Reviews for Burwood Nursing Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6. 4 Positive Reviews ÷ 11.6 = 0.345
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Sep 2022

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (3)

Kimberley

Kimberley Devlin

Job Title: Registered Manager Joined: 2024

Ms Devlin, Registered Manager, qualified as a Registered Nurse in 2005 at Poole NHS Hospital. After qualifying, she gained experience in many different clinical settings and has also worked as an executive director of operations within social care.


Ms Devlin ensures her passion and enthusiasm for elderly care and palliative care are maintained to high standards and is always striving to improve practice to ensure that people receive the best support and care while also ensuring that staff are supported within the service.

Flo

Flo Prestoza

Job Title: Deputy Manager Joined: 2014

Flo joined Burwood in 2014 and has recently become the Deputy Manager after demonstrating exceptional dedication and leadership skills. She is now entrusted with the crucial responsibility of leading the team of registered nurses and carers, ensuring they meet the individual needs of each resident with compassion and professionalism.


Flo takes great pride in overseeing the delivery of consistently high levels of clinical care, striving to maintain and enhance the quality of life for all residents. With a wealth of experience and a deep commitment to her role, she plays an integral part in the smooth operation and success of Burwood.

Richard

Richard Dunn

Job Title: Head Chef Joined: 2018

Richard has worked as a chef for eighteen years. He started in hotels and restaurants, then became a Baker before finding his niche in care home catering.


He enjoys the challenge of creating delicious and nutritional food for people with nursing needs, and always ensures their likes, dislikes and dietary requirements are taken care of.


Richard admits to having a sweet tooth and a passion for baking the cakes and sweet treats that are served to our residents each afternoon.


Outside of work he can often be found either in the swimming pool or firing up the barbecue.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burwood Nursing Home to verify any information. View our terms and conditions. Burwood Nursing Home has an Enhanced Service - more info.