Burwood Nursing Home and Yaffle Care

100 Dunyeats Road, Broadstone BH18 8AL

Burwood Nursing Home and Yaffle Care, Broadstone, Dorset
Burwood Nursing Home and Yaffle Care, Broadstone, Dorset
Burwood Nursing Home and Yaffle Care, Broadstone, Dorset

Burwood Nursing Home is a family-run and independent service, that takes pride in a personal approach to care, striving for solutions that suit the circumstances of each resident from a team of staff with extensive skills.

Quality care in a homely atmosphere makes residents feel secure and respected, with loved ones welcome to visit and a popular activities programme supporting an interesting lifestyle.

Clients also enjoy homemade cooking, spacious interiors and modern furnishings, pleasant gardens, wifi and Internet access.

Owner: Burwood Nursing Home and Yaffle Care LLP

Person in charge: Sarah Jessup (Matron)

Local Authority / Social Services: Borough of Poole Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 58 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care

Languages Spoken by Staff (other than English): Spanish; Castilian, French

Single Rooms: 58

Rooms with ensuite WC: 58

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Burwood Nursing Home and Yaffle Care: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Burwood Nursing Home and Yaffle Care has a Review Score of 9.4 (9.382)

The Review Score of 9.4 (maximum of 10) for Burwood Nursing Home and Yaffle Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Burwood Nursing Home and Yaffle Care in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.951 for Burwood Nursing Home and Yaffle Care is calculated as follows: ( (98 Excellents x 5) + (5 Goods x 4) ) ÷ 103 Ratings = 4.951

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.431 Points relating to the number of positive Reviews for Burwood Nursing Home and Yaffle Care is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 5 Reviews ÷ 11.6 Target = 0.431

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Burwood Nursing Home and Yaffle Care?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Burwood Nursing Home and Yaffle Care

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    2
  • Sister of Resident/Service User
    1

I have already recommended Burwood Nursing Home and Yaffle Care to several friends as I am so impressed by the care given to my mother. The home is family owned and run, and I think this is key for all the residents, staff and visitors are treated as one big family. The ethos is very professional but very caring and I cannot fault it. My mother is extremely happy with being pampered and having an extensive program of activities. If you are considering a home for your loved one in this area I urge you to take a look at Burwood/Yaffle, you will not regret it.

How likely would you be to recommend Burwood Nursing Home and Yaffle Care? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

At 84 my mum has always been reluctant to even have a period of respite in a nursing home. However, since the moment of arriving at Yaffle Care she was met by love, kindness, happiness and understanding. Her needs were paramount from the outset. She has made friends with other residents. All the staff are kind and polite to her - nothing seems to be too much trouble. She is slowly gaining a little weight, after enjoying all the freshly prepared food. Her room is warm, clean and beautifully decorated. She has been encouraged to personalise it with her own belongings. From a daughter's perspective, it is a lovely welcoming place to visit. I can join her for a drink or a meal and I feel like a daughter again instead of a carer. This has given me much needed peace of mind.

How likely would you be to recommend Burwood Nursing Home and Yaffle Care? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Every effort is made for the comfort and happiness of my mother. Any issue is addressed immediately and everything is done to accommodate her.

How likely would you be to recommend Burwood Nursing Home and Yaffle Care? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have already recommended Burwood Nursing Home and Yaffle Care to friends, having looked at a number of nursing homes for my mother, this is without a doubt the best choice in the area.
The manager and her carefully chosen staff have been patient, helpful, caring and completely wonderful with daily care and when accompanying mum to hospital appointments. The food here is excellent, the chef is a real gem.
The theatre and Railway Tavern provide excellent entertainment and socialising opportunities.
Excellent outstanding in all areas.

How likely would you be to recommend Burwood Nursing Home and Yaffle Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We were more than happy to find such a wonderful home and to know that mum receives such wonderful care from exceptional nurses and staff at Burwood Nursing Home and Yaffle Care. Everyone from the managers and all their staff and carers that look after all the activities and outings are fantastic. Fantastic people, fantastic care.

How likely would you be to recommend Burwood Nursing Home and Yaffle Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very caring environment.

How likely would you be to recommend Burwood Nursing Home and Yaffle Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mother is very happy at this most wonderful nursing home. The ambience of warmth and professionalism is there as soon as you arrive. All staff are very helpful, patient and kind and smartly dresses. The food is first class and nicely presented. The activities exercise mind and body. There are also outings and entertainments by outside musicians. With frequent "special events" to which relatives and friends are invited. Personal care is given with careful respect.

How likely would you be to recommend Burwood Nursing Home and Yaffle Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in 6 previous care homes - none of the amazing standards provided in this one!! It is a 5 star hotel, fantastic care, food and the activities are great. My mother is the end of life and has dementia. Cant speak highly enough. Thank you to all the staff.

How likely would you be to recommend Burwood Nursing Home and Yaffle Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This care home provided a high standard of care. Care in the best sense of the word. My sister was treated with compassion, dignity and individuality.

How likely would you be to recommend Burwood Nursing Home and Yaffle Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Burwood Nursing Home and Yaffle Care

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Burwood Nursing Home and Yaffle Care

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Burwood Nursing Home and Yaffle Care