Hill Ash House

Ledbury Road, Dymock GL18 2DB
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8.7 3 Reviews
  • Hill Ash House, Dymock
Hill Ash House is located in the village of Dymock, less than 5 miles to the south of Ledbury in the Gloucestershire countryside, a Grade II listed manor house that has been tastefully converted and extended to provide a number of extra residential beds.

Set within almost 5 acres of landscaped grounds, the home has recently undergone a substantial renovation programme, which has incorporated a range of services, communal areas and bedrooms.

All the rooms are individual and offer flexible living options to cater for a range of tastes and abilities. Each room also benefits from the surrounding views, either towards the lake or across the expansive grounds.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1425 – £1600
  • Self-Funded Residential Dementia Care: £1425 – £1600
  • RESPITE Self-Funded Residential Care: £1425 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1425 – £1600

These prices are only a guideline, please contact Hill Ash House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Michele Harrison (Home Manager)

Local Authority / Social Services

Admission Criteria

  • self funded
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (36)
  • Single Rooms with ensuite Wet Room (12)
8.7

Hill Ash House has a Review Score of 8.7 (8.667) out of 10, based on 3 reviews in the last 2 years. Over all time Hill Ash House has 3 reviews.

Overall Experience

  • 3
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Date Published

3
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Overall Experience  Overall Experience 5.0 out of 5

I visited an old friend of mine, currently a resident at Hill Ash House. I was very impressed with the Home ,the Gardens and setting, with its lovely country views.
The Staff were very welcoming and offered refreshments. We sat in the Pavilion which was mainly glass and had beautiful views onto a lake
and across fields and we had tea and home made cake.
I was also told about upcoming events being held and invited to come along. There is a Coffee Shop where Afternoon Tea is served on certain days and other outside sitting areas to enjoy different views.
My friend told me about the various activities she joins in with, such as Gardening Club, Book Club, Baking and Keep Fit.
They also have a variety of visiting entertainment that she can choose to join in with if she wishes.
I felt the Home had a friendly atmosphere and her room and the Communal Areas were beautiful kept and very fresh and clean.
She is extremely happy there and feels at home.

Reply from Michele Harrison, Manager at Hill Ash House

Thank you very much for your review. I'm so glad you enjoyed the refreshments offered. Our homemade cakes are always a big hit and we regularly hold afternoon teas and cream teas which are very popular. The Pavilion is a recent addition to the home being built in 2023 and has proved invaluable by giving us lots more entertaining space, room for a coffee shop, library and also access into a beautiful Mediterranean garden that also hosts the Gardening club. Having a covered terrace around the Pavilion also means we can use the outside space and appreciate the views all year round.

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Overall Experience  Overall Experience 5.0 out of 5

Hill Ash has been a wonderful discovery, from the moment my aunt arrived the entire experience has extraordinary , the care staff are outstanding , my aunts room is absolutely beautiful overlooking the lake and into the countryside beyond, she loves a walk in their stunning gardens and always seems
to have a full day of interesting activities going on, whenever I join her for lunch in the dining room ( where you have a choice of either eating inside or on the panoramic wind proof terrace !) it is always appealing to her wavering appetite and utterly delicious. I cannot recommend the manager and her team highly enough, thank you to everyone at Hill Ash for the outstanding care you are giving and for making my aunt so happy in her new home.

Reply from Michele Harrison, Manager at Hill Ash House

Thank you for lovely review. We are all incredibly proud of our home and are lucky to have such wonderful surroundings and countryside views. All of our meals are cooked using local produce and I'm so pleased you took the opportunity to sample some delicious offerings on our menu. Family and friends are always welcome to share a meal with us here. My care team are all kind and caring and help to make each resident feel safe, happy and at home.

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Overall Experience  Overall Experience 5.0 out of 5

My auntie came here for a while as we were away. Totally amazed by the support, standard of meals and also entertainment. Said it was like going on her own holiday. Would definitely stay again and if she ever requires long term care we wouldn't hesitate to contact them.

Reply from Michele Harrison, Manager at Hill Ash House

Thank you for your review, we are so pleased that your Auntie enjoyed her respite stay with us. It was a pleasure to have her with us and we look forward to welcoming her back in the future.

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Current Review Score: 8.7 (8.667)

Overview of Review Score

The Review Score of 8.7 (8.667) out of 10 for Hill Ash House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Hill Ash House is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.667 Points relating to the number of positive Reviews for Hill Ash House is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 3 Positive Reviews ÷ 7.2 = 0.417

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Apr 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Hill Ash House

What types of Care is Hill Ash House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hill Ash House have?

There are 36 Single Rooms.

What are the Facilities & Services at Hill Ash House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hill Ash House to the centre of Dymock?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hill Ash House to verify any information. View our terms and conditions. Hill Ash House has an Enhanced Service - more info.