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Hill Ash House has a Review Score of 8.7 (8.667) out of 10, based on 3 reviews in the last 2 years. Over all time Hill Ash House has 3 reviews.
Review from S F (Friend of Resident) published on 29 July 2025
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Reply from Michele Harrison, Manager at Hill Ash House
Thank you very much for your review. I'm so glad you enjoyed the refreshments offered. Our homemade cakes are always a big hit and we regularly hold afternoon teas and cream teas which are very popular. The Pavilion is a recent addition to the home being built in 2023 and has proved invaluable by giving us lots more entertaining space, room for a coffee shop, library and also access into a beautiful Mediterranean garden that also hosts the Gardening club. Having a covered terrace around the Pavilion also means we can use the outside space and appreciate the views all year round.
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Review from William L (Nephew of Resident) published on 29 July 2025
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Reply from Michele Harrison, Manager at Hill Ash House
Thank you for lovely review. We are all incredibly proud of our home and are lucky to have such wonderful surroundings and countryside views. All of our meals are cooked using local produce and I'm so pleased you took the opportunity to sample some delicious offerings on our menu. Family and friends are always welcome to share a meal with us here. My care team are all kind and caring and help to make each resident feel safe, happy and at home.
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Review from Denise A (Niece of Resident) published on 29 July 2025
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Reply from Michele Harrison, Manager at Hill Ash House
Thank you for your review, we are so pleased that your Auntie enjoyed her respite stay with us. It was a pleasure to have her with us and we look forward to welcoming her back in the future.
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The Review Score of 8.7 (8.667) out of 10 for Hill Ash House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Hill Ash House is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.667 Points relating to the number of positive Reviews for Hill Ash House is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 3 Positive Reviews ÷ 7.2 = 0.417
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Apr 2022
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