Saintbridge House Nursing & Residential Home

My husband stayed at Saintbridge House from July 2023 until December 2023 when he was then admitted back into hospital. He was really well looked after by all the staff during his stay there. They were all extremely kind, caring and friendly to my husband, myself and our friends who visited him. There was always a happy atmosphere there. We couldn't fault it at all. We are looking forward to being able to return to the home to see everybody, once he is well enough to do so!

We rang not knowing what to do as Mum was in hospital and wanted to get out as quickly as possible. Straight away the team were very caring and helpful and Mum was out of the hospital quickly to her benefit. And with their support, Mum recovered a lot faster and was soon home with Dad. Would always recommend it from our experience.

I would like to say a very big thank you to all at Saintbridge who cared for my mother over the last two and a half years. I really appreciate the care that was shown to Mum by all of the staff - each and every one of them were fantastic with her. Also what a fantastic job one staff member in particular does, myself and all the family loved seeing the photos put on social media of Mum having a lovely time, joining in with activities and going out for lunch or day’s out to the seaside. Also she was there giving the family support in the last few hours of Mum’s life. At some point in the near future I will be in touch with you about putting a Memorial bench in your garden so that other residents can sit and enjoy the lovely flowers and garden as she did. Many thanks. Kind regards.

Thanks to you all.

It’s hard to adequately describe the brilliance of the team that makes this home so exceptional. Dad was a resident for only five weeks, but it was such a positive experience. He spent his final night and day here after a short hospital stay, and the calmness and care over that 24 hours will stay with us forever, and we will be forever thankful that the home was so accommodating, making it happen. The whole team are amazing, whatever role they undertake, management, clinical team, care team, catering and cleaning. Thank you, Saintbridge.

Definitely recommend it to my family and friends.

I can’t thank the staff enough for giving us peace of mind at a very difficult time in our relatives’ lives. Both Mum and Aunty had dementia in addition to other medical needs, and I feel that they were made to feel happy and secure in the Home.

Welcoming environment, courteous and unfailingly caring staff. Excellent management team, very responsive to any queries. Sense of security and safety for all. Very good catering.

My sister has been in Saintbridge House for approximately four years, and I have always found the carers, all staff and conditions in the home to be of a very good standard. Everybody is very caring, and I am always notified of any problems/difficulties affecting my sister. I would definitely recommend Saintbridge House to anybody needing care facilities, as I think it is one of the best care homes available in this area.

Always kept informed of any problems or health issues. Any concerns are listened to. Health and safety issues are implemented promptly, therefore, hoping to avoid any infectious outbreaks.

Staff and management are always really supportive and friendly, and Nan's always well looked after. Nan has a special diet which is always catered for, and the home is always realy clean and tidy. Never had any issues. Nan has been at Saintbridge now for nearly ten years.

My mother was a resident from June 22nd until November 23rd, when she passed. Whilts a resident, my mother received exemplary care in the last months of her life. All members of staff are very friendly and caring to the residents and families alike whilst maintaining a professional standard. Nothing was too much trouble ever.

My brother and I looked for a suitable home for mum and we chose Saintbridge House Nursing & Residential Home due to the fact it was spotlessly clean, well decorated and had very competent, friendly staff to cover all of its residents' requirements. My mother was welcomed into the home in June 2019 as she was struggling at home and was very confused and lonely. She was very upset having to leave her home but the staff made her very welcome. Within a week Mum had settled in and very quickly blossomed. All the concerns and frustration she had prior to entering the home disappeared. Mum had very bright and cheeky personality and became quite a celebrity in the home. The home has regular activities with visiting vocal artists to keep the residents happy. During Mum's last few weeks we were allowed in to see her any time. This was an incredibly difficult time but all of the staff could not have been kinder and we will be forever grateful to all that Saintbridge house staff did for our dear Mum.

The staff are wonderful, welcoming and helpful, backed up by an excellent Manager with medical qualifications and a fabulously helpful support staff. This home is a breath of fresh air, the decor, the ambience, the homeliness, the colours and wall decorations, the light, the cleanliness and the accommodations are second to none. This home should be rated Excellent for both its facilities and its standard of care. I can wholeheartedly recommend this to anyone who is searching for a special home for a loved one, having been there at all hours before and after work, during the day, quite late in the evening and most of the weekends. Everyone will go above and beyond to assist and to care for the residents - the compassion and love shown by staff is very moving. I have every faith in Saintbridge, both now in these difficult times and going forward and feel very blessed that my dear mother is a resident, albeit very noisy and active some days! I am so looking forward to visiting again.

This professionally run care home deserves the highest recommendation.

An "Outstanding" home - keep up the good work!

As a clergyman, I visit care homes regularly. My mother was resident at this home for the last 6 years of her life. She had suffered from dementia for 13 years until her recent death. The quality of her care was unreservedly outstanding in every respect. The management and care team is both professional and yet personal. The ratio of carers is high and each resident is treated with dignity, compassion, cheerfulness and great patience.

Mum's medical condition was overseen so well and was the result of both knowledge and experience.

I can honestly say that the family has no criticism whatsoever and recommends this home unreservedly. It was always a joy to visit the home. Thank you so much.

Our mother spent nearly 5 years in Saintbridge House and it was very much her 'home'. The staff were nearly all regulars which says a lot and they became very familiar and almost part of the family to our mother whilst giving her excellent care and attention. She was not always the easiest of residents but she was always treated with respect, patience and with a smile. Her complex care needs were understood and treated with the competence that comes from a mixture of specialised training and genuine care. Well done Saintbridge House and thank you.

As a family, we were impressed from the start by the professional yet relaxed attitude of all the staff. It was always easy to communicate with everybody and discuss any issues that were raised and we feel that Dad's well-being, as a whole, was a priority. Though it would always have been impossible to find the perfect solution to his problems and needs, his stay at Saintbridge House was the best solution in the circumstances. He had the opportunity, as far as possible, to maintain his own sense of character and be himself and we found the staff accommodating, cheerful, caring, respectful and attentive. From our experience, the consistency of the staff and their high numbers also suggests that the emphasis at Saintbridge House is on care, both for the residents and the employees. It seems from our perspective to be a happy place to live and to work. We would have no hesitation in recommending it to anyone.

The home is world class! I could not wish for better place for my mum to live.