Saintbridge House Nursing & Residential Home

It’s hard to adequately describe the brilliance of the team that makes this home so exceptional. Dad was a resident for only five weeks, but it was such a positive experience. He spent his final night and day here after a short hospital stay, and the calmness and care over that 24 hours will stay with us forever, and we will be forever thankful that the home was so accommodating, making it happen. The whole team are amazing, whatever role they undertake, management, clinical team, care team, catering and cleaning. Thank you, Saintbridge.

Definitely recommend it to my family and friends.

I can’t thank the staff enough for giving us peace of mind at a very difficult time in our relatives’ lives. Both Mum and Aunty had dementia in addition to other medical needs, and I feel that they were made to feel happy and secure in the Home.

Welcoming environment, courteous and unfailingly caring staff. Excellent management team, very responsive to any queries. Sense of security and safety for all. Very good catering.

Saintbridge House is excellent. There is always a relaxed and very calm atmosphere in the home. The management team are amazing; they are caring, helpful and professional. Nothing is too much trouble for them. They are easily available to answer any questions. My dad is a resident and is very well cared for by all the staff, who have built up a good relationship with him. They are so caring to the residents and their families. The standard of care that is provided is outstanding. I highly recommend Saintbridgr House to anyone looking for a caring, loving home for their loved ones.

My sister has been in Saintbridge House for approximately four years, and I have always found the carers, all staff and conditions in the home to be of a very good standard. Everybody is very caring, and I am always notified of any problems/difficulties affecting my sister. I would definitely recommend Saintbridge House to anybody needing care facilities, as I think it is one of the best care homes available in this area.

Always kept informed of any problems or health issues. Any concerns are listened to. Health and safety issues are implemented promptly, therefore, hoping to avoid any infectious outbreaks.

Staff and management are always really supportive and friendly, and Nan's always well looked after. Nan has a special diet which is always catered for, and the home is always realy clean and tidy. Never had any issues. Nan has been at Saintbridge now for nearly ten years.

My mother was a resident from June 22nd until November 23rd, when she passed. Whilts a resident, my mother received exemplary care in the last months of her life. All members of staff are very friendly and caring to the residents and families alike whilst maintaining a professional standard. Nothing was too much trouble ever.

My brother and I looked for a suitable home for mum and we chose Saintbridge House Nursing & Residential Home due to the fact it was spotlessly clean, well decorated and had very competent, friendly staff to cover all of its residents' requirements. My mother was welcomed into the home in June 2019 as she was struggling at home and was very confused and lonely. She was very upset having to leave her home but the staff made her very welcome. Within a week Mum had settled in and very quickly blossomed. All the concerns and frustration she had prior to entering the home disappeared. Mum had very bright and cheeky personality and became quite a celebrity in the home. The home has regular activities with visiting vocal artists to keep the residents happy. During Mum's last few weeks we were allowed in to see her any time. This was an incredibly difficult time but all of the staff could not have been kinder and we will be forever grateful to all that Saintbridge house staff did for our dear Mum.

The staff are wonderful, welcoming and helpful, backed up by an excellent Manager with medical qualifications and a fabulously helpful support staff. This home is a breath of fresh air, the decor, the ambience, the homeliness, the colours and wall decorations, the light, the cleanliness and the accommodations are second to none. This home should be rated Excellent for both its facilities and its standard of care. I can wholeheartedly recommend this to anyone who is searching for a special home for a loved one, having been there at all hours before and after work, during the day, quite late in the evening and most of the weekends. Everyone will go above and beyond to assist and to care for the residents - the compassion and love shown by staff is very moving. I have every faith in Saintbridge, both now in these difficult times and going forward and feel very blessed that my dear mother is a resident, albeit very noisy and active some days! I am so looking forward to visiting again.

This professionally run care home deserves the highest recommendation.

An "Outstanding" home - keep up the good work!

As a clergyman, I visit care homes regularly. My mother was resident at this home for the last 6 years of her life. She had suffered from dementia for 13 years until her recent death. The quality of her care was unreservedly outstanding in every respect. The management and care team is both professional and yet personal. The ratio of carers is high and each resident is treated with dignity, compassion, cheerfulness and great patience.

Mum's medical condition was overseen so well and was the result of both knowledge and experience.

I can honestly say that the family has no criticism whatsoever and recommends this home unreservedly. It was always a joy to visit the home. Thank you so much.

Our mother spent nearly 5 years in Saintbridge House and it was very much her 'home'. The staff were nearly all regulars which says a lot and they became very familiar and almost part of the family to our mother whilst giving her excellent care and attention. She was not always the easiest of residents but she was always treated with respect, patience and with a smile. Her complex care needs were understood and treated with the competence that comes from a mixture of specialised training and genuine care. Well done Saintbridge House and thank you.

As a family, we were impressed from the start by the professional yet relaxed attitude of all the staff. It was always easy to communicate with everybody and discuss any issues that were raised and we feel that Dad's well-being, as a whole, was a priority. Though it would always have been impossible to find the perfect solution to his problems and needs, his stay at Saintbridge House was the best solution in the circumstances. He had the opportunity, as far as possible, to maintain his own sense of character and be himself and we found the staff accommodating, cheerful, caring, respectful and attentive. From our experience, the consistency of the staff and their high numbers also suggests that the emphasis at Saintbridge House is on care, both for the residents and the employees. It seems from our perspective to be a happy place to live and to work. We would have no hesitation in recommending it to anyone.

The home is world class! I could not wish for better place for my mum to live.

I had never visited a care/residential home before going to Saintbridge. My Mum needed care so I looked around for a care home for her. As soon as I walked into Saintbridge it felt "right". The staff were friendly and the Manager very helpful and approachable. The home is bright and airy with a large dining room, beautiful conservatory, extensive grounds and "quiet" rooms for privacy if required. There is an excellent social team for outings etc and through fund raising they have their own minibus for these trips. There are choices of meals and all rooms are spacious and en-suite. Mum passed away in November 2015 but while she was there she was treated with respect and had excellent care from friendly excellent staff. I would not hesitate to recommend this home to anyone looking for a place for elderly relatives. It was a lovely time for Mum while she was there.

One small downside, management is thin on the ground at weekends, although a qualified nurse is always on duty.