Belmont Villa Care Home

58-62 Weymouth Road, Frome BA11 1HJ
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9.7 14 Reviews
  • Belmont Villa Care Home, Frome
Belmont Villa Care Home is a family-run home based in the charming market town of Frome, offering 24-hour nursing and respite care for individuals living in and around Somerset. Established in 1984, the home focuses on providing high quality person-centred care in a welcoming, homely environment. The home is rated as Good Overall by CQC (September 2019).

Belmont Villa can accommodate 31 residents and is a beautiful Victorian building with period features and a ground floor extension designed specifically for easy access and wheelchairs. The tastefully decorated home offers an inviting homely environment, with various communal areas to be enjoyed by residents. Whether you are looking for tranquillity or some company, there are numerous lounges, a large airy dining area, a hobby room, a salon and beautiful gardens.

Located opposite the picturesque Victoria Park with its bowling green, traditional thatched bandstand and seasonal cafe, the home is only a short walk to the vibrant shopping street, Catherine Hill. It has good travel links with a bus and train station close to the home. A cinema, theatre, pub and supermarket can also be found in the area.

There's a real sense of community at Belmont Villa, with a friendly team of staff who work to discover what residents enjoy doing and the social calendar is organised around these interests. From pet therapy, gentle exercise, gardening to visiting performers or a bit of a pampering in the salon, there is something for everyone.

Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 31 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1500

The following are included within the weekly fee's:


•   All care and support
•   All meals and refreshments
•   Housekeeping services
•   Laundry services
•   WiFi internet access
•   All utilities and other accommodation costs
•   Social and activities programme


The weekly fee does not include hairdressing, chiropody or any other health services not covered by the NHS, daily papers or other similar items that you may wish to purchase, private transport for trips or to appointments, escorts to outside appointments (however, should an escort be required, we can arrange once for an agreed hourly charge).

These prices are only a guideline, please contact Belmont Villa Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Belmont Villa Care Home Ltd

Person in charge

  • Sharon Welsh (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1996
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (29)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Parking

  • The home has on street parking available at the front of the building and a small carpark at the rear of the home.

9.7

Belmont Villa Care Home has a Review Score of 9.7 (9.658) out of 10, based on 13 reviews in the last 2 years.
Over all time Belmont Villa Care Home has 14 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Belmont Villa Care Home
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Total of 14, showing 1-14
Review from Elaine E (Daughter of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are excellent - friendly, helpful, caring & going the extra mile.
The home is clean, warm, safe & well managed. My parents are happy & their health needs well cared for.
Reply from Crystal, Business Operations Manager at Belmont Villa Care Home

Thank you for taking the time to write a review, it's a pleasure to care for your parents. It is wonderful to hear how highly you speak of the staff and I know they will appreciate your feedback. Best Wishes,The Belmont Villa Team

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Review from K P (Regular Volunteer) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My late husband was a resident at Belmont Villa until eighteen months ago. I was extremely happy with every aspect of his care. I am very grateful to the staff for their care and support while he was there.
I got to know staff and residents well so now I visit every week as a volunteer to do activities
or talk to residents.
Reply from Belmont Villa, Manager at Belmont Villa Care Home

Thank you so much for your review. It was a pleasure to care for your husband and we are grateful for your weekly visits, I know everyone enjoys seeing you. Best wishes, the Belmont Villa Team

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Review from M B (Son of Resident) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has excellent care and she is really happy there the saff are very friendly
Reply from Crystal, Business Operations Manager at Belmont Villa Care Home

Thank you for your review. It is a pleasure to look after your mum and to see her happy at Belmont Villa. Best wishes, the Belmont Villa Team

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Review from L C (Niece of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and consideration my aunt has received has been wonderful. The staff in particular have been so kind attentive not only to her but to husband and family.
This is an expensive nursing home, although the care and facilities reflect this.
Reply from Crystal, Business Operations Manager at Belmont Villa Care Home

We appreciate the time you have taken to write a review. It is a pleasure to look after your aunt and to welcome her family at Belmont Villa. As a small family run nursing home, we understand the importance of supporting families as a whole. I know the team will be pleased to read your review, so we shall make sure that it is shared with all staff. Best wishes, The Belmont Villa Team

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Review from Janette S (Sister-in-law of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law is well cared for to her needs. She has settled very well at the home. All the staff are very welcoming and friendly. They seem to go over what you would expect. Also they are very kind to my brother, my sister-in-law's husband. The home seems very well run. It has a homely feel. They
have some lovely entertainment and do lots of activities. Have a nice garden to sit out in during the nice weather. As a family we are all happy with my sister-in-law's care.
Reply from Crystal, Business Operations Manager at Belmont Villa Care Home

Thank you for taking the time to write a review. We are pleased to hear that your family are all pleased with the care provided and how friendly and welcoming you have found the staff to be. I shall ensure that your comments are passed onto the staff, as it is great to recognise how they go above and beyond for our residents and their families. Best wishes, Belmont Villa

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Review from Jenny H (Niece of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care of residents is excellent.
Staff very good, friendly helpful.
100^ care of our aunt.
Care of all staff.
Reply from Crystal, Business Operations Manager at Belmont Villa Care Home

Thank you for taking the time to leave us a review. Providing excellent care for all of our residents is our priority, so it is wonderful to read your review. I shall ensure that this is passed onto the whole team. Best wishes, Belmont Villa

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Review from Elizabeth E (Daughter of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The premises feel like a family home rather than a corporate entity or institution.
The staff are of a very high standard and a number are quite exceptional.
Recent upgrades have enhanced for positive atmosphere of the day rooms.
The greatest testament is that my mother now refers to Belmont as her
home.
Reply from Crystal, Business Operations Manager at Belmont Villa Care Home

Thank you so much for taking the time to write a review. We are so pleased to hear that you mother feels so at home at Belmont. The team will be really grateful to read your feedback. It is wonderful to hear that the refurbishments of some of the communal areas are improving the overall feel of the home and we are looking forward to continuing our refurbishment program. Best wishes, the Belmont Villa Team

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Review from J O (Daughter of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Belmont is a wonderful home for my mother. She as been there over 3 years and is very happy. The staff and management team are great! Kind and caring, will address any concerns quickly. The location is perfect for taking Mum to the park which is just across the road. It is a huge relief knowing she
is in such good hands. Activities of music, singing, crafts and parties are fun and varied and enjoyed by all. I would recommend Belmont to anyone looking for a very happy, family friendly home.
Reply from Crystal, Business Operations Manager at Belmont Villa Care Home

Thank you so much for taking the time to write a review and for your kind words. It is a pleasure caring for your mother and we are so pleased that she is happy here at Belmont. We will make sure the feedback is shared with the whole team as I know they will appreciate hearing it. Best wishes, The Belmont Villa Team

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Review from J F (Daughter of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Belmont Villa is a really lovely family-run nursing home. All the staff are so kind, caring, warm, friendly. (My mum has mentioned one carer not so nice, but no one I have met - everyone else excellent). Nice room with lots of light. The home has been updating facilities and organise a lot of lovely
activities. The food to be honest isn't the best... room for improvement. Otherwise a really lovely home. My mum is very settled. As a family member I couldn't be made more welcome and at ease.
Reply from Crystal, Business Operations Manager at Belmont Villa Care Home

Thank you so much for taking the time to write a review. Feedback is important to us, as we can use it to continually improve our home. We discuss the menu in resident meetings, and we always welcome any suggestions for changes and additions. The menu is regularly adapted for individual residents' preferences. However, following your comments we are going to ensure that this is top of the agenda for the next meeting to further explore how we can improve the menu according to residents wishes.We are pleased to hear that you feel welcomed at Belmont, that mum has settled in well and that you are both enjoying the activities.Best wishes,The Belmont Villa team

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Review from Jean R (Niece of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt is very well looked after and happy at Belmont villa, it is a very friendly environment there and the staff always take time to speak to you.
Reply from Crystal, Business Operations Manager at Belmont Villa Care Home

We are so pleased to receive your positive feedback. It is our pleasure to look after your Aunt, and I know the staff are always pleased to welcome you when you join us for events and activities. Thank you for taking the time to leave a review.

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Review from Sidney S (Husband of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife gets excellent treatment at Belmont. She has a lovely room on the second floor, it's always clean and the staff are wonderful. The dining room is very clean and the furniture is modern. They always got something going on for the residents. I'm very happy how they look after my wife.
Reply from Crystal, Business Operations Manager at Belmont Villa Care Home

Thank you for taking the time to leave a review. It is a privilege to care for your wife. We are so pleased that your wife and family enjoy the activities that are on offer at Belmont Villa and I know that the staff will be so pleased to read your kind words.

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Review from Sharon F (Daughter of Resident) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whilst my mum was living at Belmont Villa ( sadly she passed away peacefully last month. I found the staff to be exceptionally caring and she loved all of them The management and nursing staff Were first class, when we did have issues they always listened and implemented any changes we thought
mum would benefit from. But most of the praise has to go to the general care staff. They made her smile everyday. Kept us informed of her moods and day to day activities. If I had one negative comment, it would be I believe more music should be played.
I think dementia patients relate to music and they should turn the tv off and play more age appropriate music.
Reply from Crystal, Business Operations Manager at Belmont Villa Care Home

Thank you for taking the time to write us a review, it was great to read your comments about all of the staff.We really appreciate your honest review and have taken on board your feedback. In communal areas, we try to ensure that there is a variety of music based on everyone's likes and dislikes. However, we will ensure that as a team we discuss this further. In the meantime, we hope the addition of the new music room will encourage Residents and staff to share their love of music.It was a pleasure to look after your mum, she always made everyone smile and we know your kind words will mean so much to all the staff.Many thanks,The Belmont Villa Team

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Review from Carol S (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident of Belmont nursing home for 10 years and was given exceptional care by both management and staff during her stay. As a family we could not fault her care and when we did have any issues these were rectified immediately by the management team. During the final 6 weeks when my
mother fell ill the staff were extremely helpful and couldn't do enough for my sister and I during this difficult time.
Reply from Crystal, Business Operations Manager at Belmont Villa Care Home

Thank you for taking the time to share this with us. It was a pleasure to look after your mother and get to know your lovely family. We are pleased to know how happy you were with the care provided and will share this with the team. Kindest Regards, Belmont Villa Care Home

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Review from Garry C (Son of Resident) published on 19 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been cared for at Belmont Villa in the last nine months until her recent passing. Belmont Villa is a lovely clean home with very caring staff, they made my mothers stay there so happy and cared for her with the utmost dignity especially towards the end of her life.
I was allowed into
her room for the last days and everyone was so kind to me.
If you have a family member who requires care Belmont Villa should be at the top of your list, I am so glad I picked this home for my mum.
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Current Review Score: 9.7 (9.658)

Overview of Review Score

The Review Score of 9.7 (9.658) out of 10 for Belmont Villa Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.658 for Belmont Villa Care Home is calculated as follows: ( (110 Excellents x 5) + (37 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 155 Ratings = 4.658
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Belmont Villa Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Belmont Villa Care Home

What types of Care is Belmont Villa Care Home registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Belmont Villa Care Home have?

There are 29 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Belmont Villa Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Belmont Villa Care Home to the centre of Frome?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belmont Villa Care Home to verify any information. View our terms and conditions. Belmont Villa Care Home has an Enhanced Service - more info.