The Firs Care Centre

251 Staplegrove Road, Taunton TA2 6AQ
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9.0 11 Reviews
  • The Firs Care Centre, Taunton
The Firs is a residential and Nursing home, situated in Taunton, Somerset.

The Firs is an individual home, registered to care for 40 elderly residents requiring nursing and non-nursing care, specialising in; early stages of dementia, palliative care, sensory impairment, Parkinson’s, stroke rehabilitation, couples wishing to remain together and bespoke services for families in crisis.

The Firs staff are highly trained to deliver person-centred care services to all residents, be it daycare, respite or permanent placement.

If looking to take the next step into residential/nursing care, please feel free to visit the home at any time.

Care Provided by The Firs Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £850 – £995
  • Self-Funded Residential Dementia Care: £875 – £1015
  • Self-Funded Nursing Care: £1005 – £1290
  • Self-Funded Nursing Dementia Care: £1030 – £1315
  • RESPITE Self-Funded Residential Care: £1005 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1030 – £1500
  • RESPITE Self-Funded Nursing Care: £1030 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1055 – £1525

Please note that fees are subject to a detailed assessment of individual care needs and may vary depending on the type of room selected. For accurate pricing and further information, please contact the The Firs Care Centre directly.

These prices are only a guideline, please contact The Firs Care Centre to find out the exact price for your requirements.

Contact The Firs Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Firs Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Helen Grigg (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1975
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (26)

Visiting

  • Visitors are welcome at any reasonable time throughout the day. The home encourages visits from family and friends as an important part of maintaining residents’ emotional and social well-being. To ensure the comfort and safety of all residents, visitors may be asked to follow basic infection control and safeguarding procedures where appropriate. While appointments are not required, it is recommended to contact the home in advance for large groups or special visits.

Parking

  • The Firs Care Centre in Taunton provides convenient on-site parking for visitors and staff. There is a small parking area located at the front of the building, and additional on-street parking is available nearby.

9.0

The Firs Care Centre has a Review Score of 9.0 (9.001) out of 10, based on 8 reviews in the last 2 years.
Over all time The Firs Care Centre has 11 reviews.

Overall Experience
  • 6
  • 4
  • 1
  • 0
  • 0
Date Published
  • 11
  • 1
  • 4
  • 8
  • 3
Reviewer Connection to The Firs Care Centre
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 11, showing 1-11
Current Review Score: 9.0 (9.001)

Overview of Review Score

The Review Score of 9.0 (9.001) out of 10 for The Firs Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.526 for The Firs Care Centre is calculated as follows: ( (60 Excellents x 5) + (25 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 95 Ratings = 4.526
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.475 Points relating to the number of positive Reviews for The Firs Care Centre is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 7 Positive Reviews ÷ 8 = 0.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (1)

Helen

Helen Grigg

Job Title: Home Manager Joined: 2025

Helen Grig is a dedicated and accomplished healthcare professional currently serving as the Care Home Manager at The Firs Care Centre. With a strong foundation as a registered nurse and a robust background in leadership and care management, Helen brings a wealth of experience, clinical expertise, and compassion to her role.


Having spent several years as a registered nurse, Helen has developed deep clinical knowledge and practical skills through hands-on care. Her nursing background has equipped her with a comprehensive understanding of medical protocols, patient-centred care, and the importance of tailored support for individuals with varying health needs. This experience enables her to lead with confidence and ensure the highest standards of care across the home.


Helen’s commitment to professional development is evident in her completion of the QCF Level 5 Diploma in Health and Social Care. This qualification complements her clinical expertise by broadening her understanding of the social dimensions of care, allowing her to adopt a holistic approach that addresses the physical, emotional, and social well-being of residents.


Previously the Unit Lead at Ashdowne Care Centre’s Ashdowne Unit, Helen demonstrated her ability to manage care delivery with excellence, support staff development, and promote a positive, collaborative environment. Now, as the Care Home Manager at The Firs Care Centre, she oversees the entire home, leading with a clear vision and unwavering dedication to resident welfare.


Helen’s leadership is characterized by her strong organizational skills, compassionate approach, and effective communication. She fosters a culture of support and respect, empowering her team to deliver high-quality, person-centred care. Her hands-on experience, combined with a strategic mindset, ensures that residents at The Firs receive the dignified, individualized care they deserve.


Under Helen’s guidance, The Firs Care Centre continues to thrive as a nurturing and professional environment, where residents’ needs are met with empathy, excellence, and integrity.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Firs Care Centre to verify any information. View our terms and conditions. The Firs Care Centre has an Enhanced Service - more info.