
Mum is treated with warmth and respectLynda(Daughter of Resident/Service User)

treated with respect and dignity, lots of understanding and love.Christine J(Wife of Resident/Service User)

express my appreciation for the love and care they have shown herDarren L(Son of Resident/Service User)

Mum is treated with warmth and respectLynda(Daughter of Resident/Service User)

treated with respect and dignity, lots of understanding and love.Christine J(Wife of Resident/Service User)

express my appreciation for the love and care they have shown herDarren L(Son of Resident/Service User)

Set in the picturesque market town of Frome and located in the breath-taking Somerset countryside, Frome Nursing Home is a home for people with a wide range of residential and nursing needs.
The whole team at Frome have undertaken the in-house Evolve Training Academy programme that is based around the Thomas Kitwood person-centred approach to care. This enables them to cater to the needs of the individuals that live there,...
Care Provided by Frome Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
At Frome Nursing Home, we understand that no two people are the same. Everyone is unique, with their own preferences, needs and lifestyle and we believe your care should reflect that. Because of this, our fees are tailored to each individual and their specific requirements. The fees listed are simply a guide. To find out the exact cost based on your personal needs, please don’t hesitate to contact our support team, they’re here to help and always happy to talk things through with you. What is Included in your Fees: • All care and support including reviews of care plans • All meals, snacks, afternoon tea and drinks freshly prepared every day by our Chef and available throughout the day and night within each individual kitchenettes • Activities and events with a dedicated Activities Coordinator • All utilities and accommodation costs • Over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief • Housekeeping and laundry services • Home library service • TV licence • WiFi internet access We also offer a range of additional services which are available at an extra cost, and a full list can be provided on request. These include options such as private dental and optician appointments, transport, hairdressing, chiropody, among others.
The price(s) shown are provided by the care home. Contact Frome Nursing Home for full pricing details and T&Cs.
Contact Frome Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Evolve Care Group
- Private Owned
Person in charge
- Sherin Anup (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (58)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (33)
Visiting
- As part of their household model of care, they don’t believe in having set visiting hours – you should be able to visit your relatives or friends whenever you like, just as you would if they were living in their own home. You are welcome to visit day and night, and the team encourage you to feel comfortable and treat it as an extension of your loved one’s home. They recommend calling in advance so they can make sure that it doesn’t clash with any trips out or doctors appointments.
Frome Nursing Home Reviews (19)
Frome Nursing Home has a Review Score of 9.0 (9.011) out of 10, based on 9 reviews in the last 2 years.
Over all time Frome Nursing Home has 19 reviews.
Frome Nursing Home provided a very caring environment for my mother, who had dementia. They worked hard to understand my mother, to make her happy and give her dignity. She always looked very well turned out.
Thank you for your kind words.
It means a lot to hear that your mum was understood and treated with dignity. The team will really appreciate you taking the time to share this. All the best
Very friendly environment. Staff are only too pleased to help. Residents are well cared for and happy. The residents are well cared for and encouraged to join in with activities if able. Visitors are free to come and go at any time they wish and stay as long as they want. I have always been offered drinks and always asked if I would like to stay for lunch, tea time, etc.
Thank you for taking the time to share this, it's reassuring to hear how welcomed you felt and how everyday life, from joining in to simply sitting down for a cup of tea, continues in a way that feels natural and unhurried.
, is, I believe, better off in care than she would be at home. She says the food is good. I have not been there at meal times. When I visit they do bring her drinks and snacks. They also offer the same to me. The carers are good to her and friendly and helpful to me. But my wife says no. She speaks to her. She is partially deaf and cannot, sometimes, understand the accents. But she so quickly forgets. Value for money? I don't know. All care homes are expensive, based on my own financial perception.
Thank you for sharing your experience so openly, it's helpful to hear your perspective, and it's good to know your wife is being supported and that the small details, like food, drinks and how you're both welcomed, are making a difference day to day.
The staff put on various entertainments and fun activities to keep everyone interested. It was delightful to see the staff celebrating Holi in the carpark! I couldn't help joining in. All festivals are marked with themed decorations going up. Every resident has a birthday cake made for them. And I loved that all the cupcakes for afternoon tea were beautifully decorated every day. Little touches like that really show how much effort the staff go to.
Thank you for looking after Dad.
Dear Debbie, Thank you for your lovely words - it was a privilege to care for your dad, and we truly appreciated his humour and the character he brought to every day. Warmest regards, Esme
Nothing is to much for them they're all so wonderful with my Partner and the rest of the Family that live there.
I have never regretted putting my loved one in there, and I would recommend Frome anytime 100%.
They are marvellous.
C F (Partner of one of the Residents/Family)
xxx
Thank you so much for your kind and thoughtful words. We are truly delighted to hear how happy and cared for your partner feels, and it means the world to us to know that you and your family also feel supported. Our team always strives to provide the highest standard of care with compassion and respect, so your recommendation is very special to us.
All the staff at Frome Nursing Home are all so friendly and helpful, nothing is too much trouble. Thank you so much for caring for my dad so lovely.
Thank you for your kind words and thoughtful feedback. We are delighted to hear that your experience with our team has been so positive. It means a great deal to us to know that your dad is being cared for in a way that brings comfort and reassurance. Your appreciation is truly valued by all of us at Frome Nursing Home.
Having been at the home for just a few weeks. The staff have made my mother and me very welcome. All the staff are very friendly helpful and always there to help if its needed. The accommodation is bright very clean and was looked after. The standard is excellent. My mother has settled in well in her new environment, and is interacting with her peers.
Thank you for your kind words - we're so pleased your mother has settled in well and that you both feel welcomed and supported. Kindest regards, The Frome Nursing Home Team
My sister been here 2 years and in the two years a lot has been achieved with her. The staff attempted well with her conditions such as Down syndrome. We all had a learning experience with myself with dementia and staff with my sister having Down syndrome and I'm happy to say the right choice was made for my sister to come here because even know mistakes have happened both sides they have been felt with quickly and has put my sister best interest first. She has come from knocking on deaths doors and is now a happy bubbly person as she always was, and that's thanks to the staff. Determination to make sure she was well monitored and looked after.
Thank you for your kind words and trust in our care; knowing we've made a positive difference in your sister's life means so much. All the best
My dad was very well cared for at the nursing home. The staff were very kind, helpful, thoughtful and very loving towards my dad. He was a bit of a character, was cheeky, mischievous and had a lot of fun with the staff. They make sure that the residents eat well, have things to do if they want to and have entertainment put on by others.
Thank you so much for your kind words. We're delighted to hear that your dad felt so well cared for and that he could share his wonderful character and cheeky humour with our team. It's truly heartwarming to know he enjoyed his time with us. Your feedback means a lot to all of us here. Regards Communications Team.
My mum has been a resident for the last 6 months. I was very anxious and upset about her moving in as I’d had no experience with care homes but the staff have always been so kind to mum and me that I’m sure it’s made the whole experience more bearable. Thank you all for your care and kindness.
Thank you so much for your kind words. We are here to support you and your mum through this experience. Warm regards
My father was discharged from the hospital to Frome Nursing Home in July 2021 having spent fifteen weeks in hospital. The care provided by Frome Nursing Home was poor and as a result, my father had to be removed from the home and has subsequently been hospitalised again. My father was in Woodlands despite having Advanced Alzheimer's Dementia and this side of the home is only nursing. He spent long periods alone and that took a huge toll on his well-being. Whilst a couple of the carers were very good and my father built a reasonable rapport with them, Woodlands was not the right place for him and the staff did not have the experience to work with him. No activities are offered in that building and many of the residents are mobile and can move around and have an opportunity to interact with other residents. My father has suffered from loneliness, issues with his personal cleanliness, lack of empathy, and a good understanding of his needs. The impact of this on his well-being cannot be changed.
They were very up beat and just lovely when my Dad passed away. When we saw him after he passed away he just looked like he was asleep. Couldn't wish for anything else.
When I first visited my friend at the care home that she was placed in I was very impressed. The staff don't wear uniforms which I found a little confusing if I needed help (do you know where the hearing aid is?). I see that it makes the home a really friendly place. My parents were in a care home, but not as nice as this one. There was often a smell of urine, but not here. The food looks good, large trays of sponge cake, it all looks good. I believe the chef here wins awards - deservedly so. The staff are so friendly.
All staff are polite and keen to help although there sometimes is a lack of man-management.
I like the laid back feel in the home.
I feel more regular feedback to relatives would be useful.
My husband has been at the care home for the past year, he is getting the best care from all of the staff. He is treated with respect and dignity, lots of understanding and love. I can sleep at night knowing that he is safe, secure and looked after.
I have been visiting a very close friend who lives at Frome Nursing Home for over a year. It is an amazing place. They care for residents better than your own family would. In fact, they call people living there family members and I often heard one of the young pretty care workers refer to my friend as “granddad”.
The staff don’t wear uniforms which makes it feel much more like home and not a hospital or institution. Nothing is too much bother for them and they have such a kind happy face every day.
The food is excellent and I am often treated to a meal when I visit that I would happily pay for at any restaurant.
The manager is really friendly and makes everyone welcome.
I cannot recommend the home enough! My only complaint is that the chef should make the slices of chocolate cake slightly smaller as my waistline has definitely expanded since visiting!
My aunt has been at this home for a couple of months now and the care and support she has received has been exemplary! My family and I have had experience of other nursing homes before, and this one is truly different. The care staff at Frome Nursing Home have taken the time to genuinely get to know my aunt, so that they can make every single day happy and fulfilling for her - she has just blossomed since moving in! They have decorated her room just to her taste, they make sure they always have food that she will enjoy, as well as fun things going on that she can join in with; it's wonderful, warm home and I would highly recommend if you're looking for a nursing home in Somerset! I hope that my thoughts will help others choosing a nursing home for their loved ones, as I know what a difficult decision it can be - you will be in safe hands here!
My mother is 92 and has dementia, she has lived at Frome Nursing Home since June 2017. I can't fault the accommodation or the care, all the staff are unfailingly cheerful, friendly and welcoming. Mum is treated with warmth and respect and a lot of thought is given to making sure her individual needs are catered for. I'm kept informed or consulted as necessary on any decisions without being overwhelmed with detail. Everyone has been very kind and supportive to me and ready to listen to any concerns or questions I might have. I'd recommend the home without hesitation.
Visited my mum for Mother's Day, and wished to leave a comment to express my appreciation for the love and care they have shown her. It helps me sleep at night to know that she is safe with people who are highly capable.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (23) & Events (0)
- 20 Jul 2026
Every person receiving care, whether in a care setting or at home, brings with them their own life experiences, personality, preferences and ways of communicating. Because of this, building meaningful...
- 20 May 2026
Recently, residents (fondly referred to as family members) enjoyed a special afternoon tea in the garden. The care home is made up of two separate households, Woodlands and Parsonage, and...
- 28 Apr 2026
Frome Nursing Home Manager Sherin Anup visited Frome Community College recently alongside Care Practitioner Kat Wilcox, to open up a conversation to the young audience about a career in care,...
There are no upcoming events for Frome Nursing Home.
Awards / Recognitions (2)
- 17 Oct 2018Recipient: Frome Nursing Home
- 01 Jun 2017Recipient: Frome Nursing Home
Accreditations
There are no accreditations posted yet for Frome Nursing Home.
Meet the Team (1)

Ben is one of our longest serving team members. He's been with us for over 14 years. He started as a kitchen assistant and has managed to work his way up to head chef.
He has twice finished runner at the Veggie for Life Awards, firstly in 2018 and again in 2020. He was nominated for his broad ranging recipes featuring a wide range of flavours from a variety of cultures that offer worldly taste experiences alongside the comforts of good home cooked food.
Ben says, “Everyone should be treated equally and to me whatever somebody wants, they get! Everyone is unique and has different likes/dislikes and it’s those two things that are most important to us at Frome. Alongside this, we like to make sure everyone feels happy and valued!
“At Frome we believe the people we care for, who need a specialised textured diet should be eating just as well as everyone else. I’ll pipe and puree versions of dishes on the Frome menu so that those who live with Dysphagia are able to enjoy just as delicious and aesthetically pleasing food. Our food quality doesn’t discriminate, whatever a person’s individual needs.”
He has also managed to keep our five-star food hygiene rating for the past 8 years!
Frequently Asked Questions about Frome Nursing Home
What types of Care is Frome Nursing Home registered for?
Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Frome Nursing Home have?
There are 58 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Frome Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Frome Nursing Home to the centre of Frome?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Frome Nursing Home to verify any information. View our terms and conditions. Frome Nursing Home has an Enhanced Service -more info.