Frome Nursing Home

Styles Hill, Frome BA11 5JR

Frome Nursing Home is on the outskirts of the market town of Frome, in the picturesque Somerset countryside. The home is close to a local bus route and there is always plenty to do and see within the home and in the town.

The home is registered to provide care for people with a range of needs, and the owners and staff constantly invest in and review the home's facilities to ensure they offer the best environment for residents and ensure staff have the best possible opportunity to deliver the best possible care.

Frome Nursing Home has a highly experienced team who aim to make each residents stay as pleasant and enjoyable as possible, providing homely accomodation, home-cooked meals and any help and support needed to make their lives pleasant and comfortable.

The home is owned and managed by Evolve Care Group, who recognise that each resident is unique in their interests and requirements. Care at Frome Nursing Home is person-centred and staff ensure that high standards are in place to protect each residents privacy, dignity, independence and choice.

The staff team at the home have undertaken intensive training to ensure that their revolutionary model of care is implemented.

Group: Evolve Care Group

Person in charge: Margaret Rhodes (Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Hearing Impairment • Stroke

Admission Information: Ages 50+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Frome Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.4 (maximum of 10) for Frome Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Frome Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Frome Nursing Home is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.417 Points relating to the number of positive Reviews for Frome Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 2 Reviews ÷ 12 Target = 0.167

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.4 Frome Nursing Home has a Review Score of 8.4 (8.417) from 3 Reviews


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Frome Nursing Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Frome Nursing Home

  • Daughter of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1

My aunt has been at this home for a couple of months now and the care and support she has received has been exemplary! My family and I have had experience of other nursing homes before, and this one is truly different. The care staff at Frome Nursing Home have taken the time to genuinely get to know my aunt, so that they can make every single day happy and fulfilling for her - she has just blossomed since moving in! They have decorated her room just to her taste, they make sure they always have food that she will enjoy, as well as fun things going on that she can join in with; it's wonderful, warm home and I would highly recommend if you're looking for a nursing home in Somerset! I hope that my thoughts will help others choosing a nursing home for their loved ones, as I know what a difficult decision it can be - you will be in safe hands here!

How likely would you be to recommend Frome Nursing Home? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

My mother is 92 and has dementia, she has lived at Frome Nursing Home since June 2017. I can't fault the accommodation or the care, all the staff are unfailingly cheerful, friendly and welcoming. Mum is treated with warmth and respect and a lot of thought is given to making sure her individual needs are catered for. I'm kept informed or consulted as necessary on any decisions without being overwhelmed with detail. Everyone has been very kind and supportive to me and ready to listen to any concerns or questions I might have. I'd recommend the home without hesitation.

How likely would you be to recommend Frome Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Visited my mum for Mother's Day, and wished to leave a comment to express my appreciation for the love and care they have shown her. It helps me sleep at night to know that she is safe with people who are highly capable.

How likely would you be to recommend Frome Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

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Average Rating:   5 out of 5

Submit a Review for Frome Nursing Home

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Bed Vacancies

2 Bed Vacancies

posted 30 Apr 2018

Frome Nursing Home is able to support up to 60 people with a variety of healthcare needs. The home is split into a number of smaller houses to allow individuals with similar needs to be matched together in smaller communities. If you know of anyone that might benefit from becoming part of our family, then you can reach us on 01373 468 020, or email us on info@fromenursinghome.com

Awards / Recognitions

June 2017

5 Star Food Hygiene

Recipient: Frome Nursing Home

Date: Thursday 01 Jun 2017

more details

Job Vacancies

Staff Profiles

Ben

Ben Kerslake

Job Title: Head Cheff

Joined: 2007

Description:

Ben is one of our longest serving team members. He's been with us for a total of 11 years. He started as a kitchen assistant and has managed to work his way up to head chef.

He has also managed to keep our five-star food hygiene rating for the past 8 years!

Maggie

Maggie Rhodes

Job Title: Registered Manager

Joined: 2015

Description:

“Frome Nursing Home is nothing short of my extended family. I put it down to this: the effort the team has made to transform the home into an environment which provides genuine person centred care has changed the lives of both the individuals living within the home and the lives of the team which work there too.”

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Frome Nursing Home