Ashgrove House

63 Station Road, Purton, Swindon SN5 4AJ
Review Us
9.6 37 Reviews
  • Ashgrove House, Swindon
Ashgrove House is located within a pleasant village environment, with its own landscaped gardens and excellent access to nearby amenities.

The key commitment of staff is to preserve dignity, support independent living and to promote self-esteem. Care workers get to know the whole person and are experienced in a wide range of disciplines, including terminal illness.

Professionals can be contacted at any time of the day or night and residents have their choice of daily activities or relaxation respected. Assisted bathrooms are ideal for those with mobility issues.
Show Ashgrove House on the Map

Care Provided by Ashgrove House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1340 – £1875
  • Self-Funded Residential Dementia Care: £1340 – £1875
  • Self-Funded Nursing Care: £1340 – £1875
  • Self-Funded Nursing Dementia Care: £1340 – £1874
  • RESPITE Self-Funded Residential Care: £1875 – £1875
  • RESPITE Self-Funded Residential Dementia Care: £1875 – £1875
  • RESPITE Self-Funded Nursing Care: £1875 – £1875
  • RESPITE Self-Funded Nursing Dementia Care: £1875 – £1875

Our fees are all inclusive of lots of extra amenities including Disabled Transport, Physiotherapy, Hairdressing, weekly massages, newspapers and magazines, free use of café for you and your visitors, outings and trips, and chiropody.
We always strive to agree a framework rate with the local Council so that if an individual's money falls below the threshold (currently £23,250), then the Council will usually agree to fund your fees indefinitely. Fees listed do not include FNC which is paid directly to the Care Home where eligible.

These prices are only a guideline, please contact Ashgrove House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Mr & Mrs K Trowbridge

Person in Charge

  • Michelle McKeever (Manager)

Local Authority / Social Services

Admission Information

  • Ages 30+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • Visiting is not normally restricted
    Free cafe which is open to visitors towards the rear of Ashgrove House

Parking

  • The Home aim to keep spaces available to all visitors down the side of the nursing home near the main entrance.
    Parking is also available on the main road outside

Ashgrove House Reviews (37)

9.6

Ashgrove House has a Review Score of 9.6 (9.552) out of 10, based on 7 reviews in the last 2 years.
Over all time Ashgrove House has 37 reviews.

Overall Experience
  • 34
  • 3
  • 0
  • 0
  • 0
Date Published
  • 37
  • 3
  • 5
  • 7
  • 30
Reviewer Connection to Ashgrove House
  • 16
  • 5
  • 5
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 37, showing 1-20
Review from Lynn W (Daughter of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Ashgrove for the last eighteen months and the care she receives is amazing. The nurses and carers are so kind, caring and patient and we know Mum is safe and very well looked after. The activities team do a fantastic job as well, organising a variety of daily activities
and trips out which Mum really enjoys. When visiting we are made to feel so welcome and nothing is too much trouble. As a family we feel so fortunate to have chosen Ashgrove for Mum's care.
Reply from Michelle Mckeever, manager at Ashgrove House
Thank you for your lovely review. I will ensure this is shared with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul T (Son of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into ashgrove with end of life care and she was treated like a queen. I mean I could not fault the staff as they went above and beyond for her. Even before my mum passed she would tell me she felt like she was in a luxury hotel. So i know she was loving it as well. And the staff made us
relatives feel very welcome along with tea and coffee when we visited.
Reply from Michelle Mckeever, manager at Ashgrove House
Thank you for your review. It was a pleasure to look after your mum, and all her lovely visitors.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S K (Friend of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been a privilege to meet the staff and see all the hard work that is involved in caring for the residents. They have been attentive, kind, compassionate and patient. They are without doubt a credit to the care home. They work hard yet remain kind and empathetic and genuinely care fro their residents,
as if their own. I will & am missing visiting my friends mum who sadly passed away and I miss not seeing the lovely staff as well. I am grateful for the times I had with all and sad for our loss.
Reply from Michelle Mckeever, manager at Ashgrove House
Thank you for your lovely review and kind words. I will ensure your feedback is shared with the whole team. Your friend's mum is dearly missed and fondly remembered
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul H (Son of Resident) published on 21 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Ashgrove House since May 2023. We couldn't ask for a better care home. I feel my mum is safe, cared for and looked after. The food is excellent and there is entertainment every day and lots of trips. There are lots of staff and they are all caring and very efficient. A
happy wonderful place.
Reply from Michelle Mckeever, manager at Ashgrove House
Thank you for the lovely feed back. I will ensure your comments are shared with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C P (Daughter of Resident) published on 8 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had a serious stroke in May and went to Ashgrove House after a month in the hospital and palliative care. We were immediately struck by the welcoming atmosphere and the approachability of the staff. My mum had been living at home with support and never thought she would need a nursing home, however,
the kindness and attention to all her needs helped her make the adjustment and relax into her new life. The last months of her life were peaceful and comfortable.
Reply from Michelle Mckeever, manager at Ashgrove House
Thank you for your lovely review. Your mother will be greatly missed by us all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Hannah T (Daughter of Resident) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashgrove House is the perfect place for Mum since she moved in, in July. We can only say that Mum has been thriving since moving in. There is a real hub of activity every day with quiet areas to go to if needed. The staff are really caring and know Mum and her little ways. Mum was always a very sociable
person and loves talking but was struggling to take care of herself, her world was gradually becoming smaller and now it has opened up again. We have used the van to bring Mum home on Christmas Day. She loves the trips out. Food is plenty! Ashgrove House is open to suggestions. They make us feel very welcome. Thank you so much!
Reply from Michelle Mckeever, manager at Ashgrove House
Thank you for taking the time to write such a lovely review. It is an absolute pleasure to have your mum with us, and your feedback will be shared with the whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane E (Daughter of Resident) published on 15 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Ashgrove House for 20 months and during that time she has been treated with care and respect. Over Christmas, I was able to have meals with Mum and on Christmas Day Father Christmas arrived with presents for all the residents. The love and care taken are exceptional and the entertainment
team is innovative, providing a wide range of experiences for residents. Having visited a number of nursing homes in the area I am so pleased that we chose Ashgrove.
Reply from Sara Glendenning, Activities Coordinator at Ashgrove House
Thank you very much for your kind words. We are so pleased you and your mum are happy she is with us at Ashgrove.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S H (Sister of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely sister went into Ashgrove to have palliative care on 14th December 2022. The care that was given and the compassion shown to her and our family was above and beyond. Just taking the time to go into her room for a chat meant a lot to her, sadly she passed away on the 22nd December 2022 just
over a week in their care, and I saw how wonderful they were. Be so proud of yourselves, it will never be forgotten. Love to you all from her sister and family.
Reply from Michelle Mckeever, Manager at Ashgrove House
Thank you for your lovely review, which will be shared with the staff team. It was an absolute pleasure to meet you all and to care for your lovely sister who will remain in our thoughts.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A M (Daughter of Resident) published on 28 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall I am very satisfied with Ashgrove. Occasionally they have forgotten to communicate information to me - Mum had covid but I did not know (Nov 2020). They do not send regular updates about whether the home is open or closed due to covid or what the 'new rules' are.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C S (Daughter of Resident) published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the first time in months, I get to actually sleep at night. Knowing my mum is safe and sound and being well looked after. She loves her room and the staff are marvellous. I call them angels.
Reply from Michelle Mckeever, Manager at Ashgrove House
Thank you for your lovely words. We are so pleased that you have peace of mind knowing that your mum is safe. It is an absolute pleasure to be part of her life.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Roy W (Son of Resident) published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ashgrove staff have taken very good care of my mother despite her tendency to fall. They always let me know if there has been an incident and have made sure she does not come to any harm. My mother can be very difficult at times but the staff are extremely patient with her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F C (Daughter of Resident) published on 16 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A welcoming and reassuring move under difficult circumstances whilst in lockdown due to covid-19. At all times I was reassured despite not being able to visit. I am made to feel that the care of my father is their primary concern. I am kept informed and able to speak to them any time I wish to. My father's
care is first class and carried out very caringly and with the utmost dignity. 'This is his home' is a wonderful mantra - thank you.
Reply from Michelle Mckeever, Manager at Ashgrove House
Thank you for your review and feedback, it is much appreciated and will be shared with our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol G (Daughter of Resident) published on 24 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ashgrove is a very warm and welcoming care home. It has a very friendly atmosphere and all the staff are amazing. The residents are very well cared for and I consider myself lucky that we found such a wonderful home for my mother. The staff treat residents and the relatives like family.
Reply from Michelle Mckeever, Manager at Ashgrove House
Thank you for your lovely review and feedback. I will ensure this is shared with the team at Ashgrove House. Kindest regards, Michelle.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vivienne C (Niece of Resident) published on 24 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative has been very well cared for and all health needs managed very well. Staff always inform the family of any changes in health and medication. The staff are kind, helpful, caring and polite and always ask after the relative's family. This has been a very difficult time and the care and service
has been excellent.
Reply from Michelle Mckeever, Manager at Ashgrove House
Thank you for your lovely review, it is most appreciated. I will ensure your feedback is shared with the team. Kindest regards, Michelle.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E W (Daughter of Resident) published on 24 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with mum's care, especially since covid 19. From staff to management that deal with mum's daily needs I have no complaints.
Reply from Michelle Mckeever, Manager at Ashgrove House
Thank you for your review and feedback which is much appreciated. I will ensure this is shared with the team at Ashgrove House. Kindest regards, Michelle.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann J (Sister of Resident) published on 22 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been a resident for over 10 years. The care has been first-rate for all of those years. Personal care from all the staff has been like home from home. Friendships, outings, social life is encouraged. Food, all meals are of a very high standard. If left in a position on our own, my husband
and I would very happily settle at Ashgrove.
Reply from Michelle Mckeever, manager at Ashgrove House
Thank you for your lovely feedback and for sharing your views. You know you would always be assured of a warm welcome to our Ashgrove family and we have always enjoyed your many visits.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lee S (Son of Resident) published on 3 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father suffered from dementia and was unable to walk.
He had a happy last year due almost entirely to the care and attention of the wonderful staff.
Even though I lived away from Purton I knew he was safe and looked after.
When you arrive do not be put off by the slightly tired look of the place
or you will be making the mistake of judging a book by its cover.
This home is fantastic.
Reply from Michelle Mckeever, manager at Ashgrove House
Thank you for your review. I know I speak for us all when I say it was indeed an honour and a pleasure to care for your father and to get to know you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jen G (Daughter of Resident) published on 22 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum was admitted for end of life care and from day one the care and support mum and we as a family received was wonderful. Nothing was too much trouble for any of the staff and mum said: "they can't do enough for me". The cooks continued to offer foods to tempt mum and also ensured the family were
offered gorgeous food and drinks whilst we were with mum.
Thank you, you all so deserve the outstanding CQC rating you have an amazing home, owner and staff team.
Reply from Michelle Mckeever, manager at Ashgrove House
Thank you for the lovely feedback which will be shared with the staff team. It was indeed a pleasure to have known your Mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lesley W (Wife of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found my husband's care to be of the utmost standard and extremely pleased with the care he receives.
Reply from Michelle Mckeever, manager at Ashgrove House
Thanks for your lovely feedback, this will be shared with the staff team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R B (Niece of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has moved from London to live nearer to me in Gloucestershire. I have been very happy with the way in which she has settled and it has been just over a year and I can see a real difference in her overall health and happiness, in fact, she has told me the staff are very good and she is happy.
I am able to visit my aunt regularly and the staff and standard of care are always very good. Thank you for helping me to feel that my aunt is in a loving and caring place.
Reply from Michelle Mckeever, manager at Ashgrove House
Thank you for the lovely feedback, we will share this with the staff team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.552)

Overview of Review Score

The Review Score of 9.6 (9.552) out of 10 for Ashgrove House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.852 for Ashgrove House is calculated as follows: ( (70 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 81 Ratings = 4.852
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Ashgrove House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Nov 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Ashgrove House

What types of Care is Ashgrove House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashgrove House have?

There are 33 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Ashgrove House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashgrove House to the centre of Swindon?

4.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashgrove House to verify any information. View our terms and conditions. Ashgrove House has an Enhanced Service - more info.