
My mum went into ashgrove with end of life care and she was treated like a queen.Paul T(Son of Resident/Service User)

The food is excellent and there is entertainment every day and lots of tripsPaul H(Son of Resident/Service User)

hen visiting we are made to feel so welcome and nothing is too much trouble.Lynn W(Daughter of Resident/Service User)

My mum went into ashgrove with end of life care and she was treated like a queen.Paul T(Son of Resident/Service User)

The food is excellent and there is entertainment every day and lots of tripsPaul H(Son of Resident/Service User)

hen visiting we are made to feel so welcome and nothing is too much trouble.Lynn W(Daughter of Resident/Service User)

Ashgrove House is located within a pleasant village environment, with its own landscaped gardens and excellent access to nearby amenities.
The key commitment of staff is to preserve dignity, support independent living and to promote self-esteem. Care workers get to know the whole person and are experienced in a wide range of disciplines, including terminal illness.
Professionals can be contacted at any time of the day or night and residents have their...
Care Provided by Ashgrove House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are all inclusive of lots of extra amenities including Disabled Transport, Physiotherapy, Hairdressing, weekly massages, newspapers and magazines, free use of café for you and your visitors, outings and trips, and chiropody.
We always strive to agree a framework rate with the local Council so that if an individual's money falls below the threshold (currently £23,250), then the Council will usually agree to fund your fees indefinitely. Fees listed do not include FNC which is paid directly to the Care Home where eligible.
The price(s) shown are provided by the care home. Contact Ashgrove House for full pricing details and T&Cs.
Contact Ashgrove House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Mr & Mrs K Trowbridge
- Private Owned
Person in charge
- Michelle McKeever(Manager)
Local Authority / Social Services
Admission Information
- Ages 30+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (33)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (3)
Visiting
- Visiting is not normally restricted Free cafe which is open to visitors towards the rear of Ashgrove House
Parking
- The Home aim to keep spaces available to all visitors down the side of the nursing home near the main entrance. Parking is also available on the main road outside
Ashgrove House Reviews (44)
Ashgrove House has a Review Score of 9.7 (9.699) out of 10, based on 12 reviews in the last 2 years.
Over all time Ashgrove House has 44 reviews.
Mum moved into Ashgrove recently and with all the love and care given by the staff she has settled in well. She is kept busy participating in activities and loves the regular trips out. She has fallen in love with the companion robotic cat the home gave her and this helps her to remain calm and relaxed having memory problems. I live a long way away so this reassures me as my visits are not as regular as I wish. In addition to this the staff provided her with an amazing birthday party for her and a beautiful cake.
Thank you for your review. I will ensure the lovely feedback is shared with the team.
We had to make a decision about where Mum was going to go following a fall. Not knowing anything about nursing homes, but aware that they are not all the same, we visited the best rated ones in the area and asked for personal experience from residents, and their friends and family. Ashgrove consistently received warm reviews, with consistent reference to the kind staff and genuine care they provide. We were still nervous but I'm very pleased that we had no reason to be apprehensive. Mum was looked after very very well - all the time not just when we were able to be present. We are glad we made the right decision and grateful that she was cared for so well in her time at Ashgrove.
Thank you for your lovely feedback. I will ensure it is shared with the team.
We feel she is completely safe and protected, and management, nurses, and care workers give her and us a very positive experience, even when she is difficult and angry.
This is such a difficult time for family and friends, yet to know she will be so well cared for now and in the future is so reassuring.
Thank you very much for lovely words, I will pass on your lovely words to all the staff
All of the staff are very kind and very supportive and its not just the carers and nurses it's the entertainment team, the physios the maintenance team the laundry team, the cleaners the kitchen team and the office team including the management team for all the stuff you do to help us stay safe keep clean and tidy and entertained thank you everyone
Thank you so much The whole team really appreciate you taking time out to thank us all
There are staff who arrange massages each week and the ladies have there nails and hair done.
The food is all freshly made and there is always a good variety on offer. Nothing is too much trouble
Thank you for your lovely feedback. I will ensure it is shared with the team.
Not only is the care exceptional from all, we as a family have been made very welcome.
I will highly recommend Ashgrove Nursing Home.
Thank you for leaving such a lovely review. Your feedback is much appreciated.
All staff have contributed in a caring and positive way to support our daughters complex needs. We as a family have been overwhelmed by the kindness and professionalism shown to our daughter and ourselves. They have achieved, what we thought was the impossible resulting in us seeing a more upbeat positive outlook with a happy and contented daughter.
My Mum has been a resident at Ashgrove for the last eighteen months and the care she receives is amazing. The nurses and carers are so kind, caring and patient and we know Mum is safe and very well looked after. The activities team do a fantastic job as well, organising a variety of daily activities and trips out which Mum really enjoys. When visiting we are made to feel so welcome and nothing is too much trouble. As a family we feel so fortunate to have chosen Ashgrove for Mum's care.
Thank you for your lovely review. I will ensure this is shared with the team.
My mum went into ashgrove with end of life care and she was treated like a queen. I mean I could not fault the staff as they went above and beyond for her. Even before my mum passed she would tell me she felt like she was in a luxury hotel. So i know she was loving it as well. And the staff made us relatives feel very welcome along with tea and coffee when we visited.
Thank you for your review. It was a pleasure to look after your mum, and all her lovely visitors.
It has been a privilege to meet the staff and see all the hard work that is involved in caring for the residents. They have been attentive, kind, compassionate and patient. They are without doubt a credit to the care home. They work hard yet remain kind and empathetic and genuinely care fro their residents, as if their own. I will & am missing visiting my friends mum who sadly passed away and I miss not seeing the lovely staff as well. I am grateful for the times I had with all and sad for our loss.
Thank you for your lovely review and kind words. I will ensure your feedback is shared with the whole team. Your friend's mum is dearly missed and fondly remembered
My mum has been a resident at Ashgrove House since May 2023. We couldn't ask for a better care home. I feel my mum is safe, cared for and looked after. The food is excellent and there is entertainment every day and lots of trips. There are lots of staff and they are all caring and very efficient. A happy wonderful place.
Thank you for the lovely feed back. I will ensure your comments are shared with the team.
My mum had a serious stroke in May and went to Ashgrove House after a month in the hospital and palliative care. We were immediately struck by the welcoming atmosphere and the approachability of the staff. My mum had been living at home with support and never thought she would need a nursing home, however, the kindness and attention to all her needs helped her make the adjustment and relax into her new life. The last months of her life were peaceful and comfortable.
Thank you for your lovely review. Your mother will be greatly missed by us all.
Ashgrove House is the perfect place for Mum since she moved in, in July. We can only say that Mum has been thriving since moving in. There is a real hub of activity every day with quiet areas to go to if needed. The staff are really caring and know Mum and her little ways. Mum was always a very sociable person and loves talking but was struggling to take care of herself, her world was gradually becoming smaller and now it has opened up again. We have used the van to bring Mum home on Christmas Day. She loves the trips out. Food is plenty! Ashgrove House is open to suggestions. They make us feel very welcome. Thank you so much!
Thank you for taking the time to write such a lovely review. It is an absolute pleasure to have your mum with us, and your feedback will be shared with the whole team.
My mother has been at Ashgrove House for 20 months and during that time she has been treated with care and respect. Over Christmas, I was able to have meals with Mum and on Christmas Day Father Christmas arrived with presents for all the residents. The love and care taken are exceptional and the entertainment team is innovative, providing a wide range of experiences for residents. Having visited a number of nursing homes in the area I am so pleased that we chose Ashgrove.
Thank you very much for your kind words. We are so pleased you and your mum are happy she is with us at Ashgrove.
My lovely sister went into Ashgrove to have palliative care on 14th December 2022. The care that was given and the compassion shown to her and our family was above and beyond. Just taking the time to go into her room for a chat meant a lot to her, sadly she passed away on the 22nd December 2022 just over a week in their care, and I saw how wonderful they were. Be so proud of yourselves, it will never be forgotten. Love to you all from her sister and family.
Thank you for your lovely review, which will be shared with the staff team. It was an absolute pleasure to meet you all and to care for your lovely sister who will remain in our thoughts.
Overall I am very satisfied with Ashgrove. Occasionally they have forgotten to communicate information to me - Mum had covid but I did not know (Nov 2020). They do not send regular updates about whether the home is open or closed due to covid or what the 'new rules' are.
For the first time in months, I get to actually sleep at night. Knowing my mum is safe and sound and being well looked after. She loves her room and the staff are marvellous. I call them angels.
Thank you for your lovely words. We are so pleased that you have peace of mind knowing that your mum is safe. It is an absolute pleasure to be part of her life.
Ashgrove staff have taken very good care of my mother despite her tendency to fall. They always let me know if there has been an incident and have made sure she does not come to any harm. My mother can be very difficult at times but the staff are extremely patient with her.
A welcoming and reassuring move under difficult circumstances whilst in lockdown due to covid-19. At all times I was reassured despite not being able to visit. I am made to feel that the care of my father is their primary concern. I am kept informed and able to speak to them any time I wish to. My father's care is first class and carried out very caringly and with the utmost dignity. 'This is his home' is a wonderful mantra - thank you.
Thank you for your review and feedback, it is much appreciated and will be shared with our team.
Ashgrove is a very warm and welcoming care home. It has a very friendly atmosphere and all the staff are amazing. The residents are very well cared for and I consider myself lucky that we found such a wonderful home for my mother. The staff treat residents and the relatives like family.
Thank you for your lovely review and feedback. I will ensure this is shared with the team at Ashgrove House. Kindest regards, Michelle.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 November 2018Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ashgrove House.
There are no upcoming events for Ashgrove House.
Awards / Recognitions (1)
- 01 Oct 2014Recipient: Ashgrove House
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Ashgrove House
What types of Care is Ashgrove House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ashgrove House have?
There are 33 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Ashgrove House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ashgrove House to the centre of Swindon?
4.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashgrove House to verify any information. View our terms and conditions. Ashgrove House has an Enhanced Service -more info.