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Ashgrove House

63 Station Road, Purton, Swindon, Wiltshire SN5 4AJ
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My mum went into ashgrove with end of life care and she was treated like a queen.Paul T(Son of Resident/Service User)
Ashgrove House, Swindon
The food is excellent and there is entertainment every day and lots of tripsPaul H(Son of Resident/Service User)
Ashgrove House, Swindon
hen visiting we are made to feel so welcome and nothing is too much trouble.Lynn W(Daughter of Resident/Service User)
Ashgrove House, Swindon

Ashgrove House is located within a pleasant village environment, with its own landscaped gardens and excellent access to nearby amenities.

The key commitment of staff is to preserve dignity, support independent living and to promote self-esteem. Care workers get to know the whole person and are experienced in a wide range of disciplines, including terminal illness.

Professionals can be contacted at any time of the day or night and residents have their...  

Care Provided by Ashgrove House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,440 - £1,995£1,995 - £1,995
Residential Dementia Care£1,440 - £1,995£1,995 - £1,995
Nursing Care£1,440 - £1,995£1,995 - £1,995
Nursing Dementia Care£1,440 - £1,995£1,995 - £1,995

Our fees are all inclusive of lots of extra amenities including Disabled Transport, Physiotherapy, Hairdressing, weekly massages, newspapers and magazines, free use of café for you and your visitors, outings and trips, and chiropody.

We always strive to agree a framework rate with the local Council so that if an individual's money falls below the threshold (currently £23,250), then the Council will usually agree to fund your fees indefinitely. Fees listed do not include FNC which is paid directly to the Care Home where eligible.

Contact Ashgrove House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Mr & Mrs K Trowbridge
  • Private Owned

Person in charge

  • Michelle McKeever(Manager)

Local Authority / Social Services

Admission Information

  • Ages 30+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • Visiting is not normally restricted Free cafe which is open to visitors towards the rear of Ashgrove House

Parking

  • The Home aim to keep spaces available to all visitors down the side of the nursing home near the main entrance. Parking is also available on the main road outside

Ashgrove House Reviews (44)

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9.7

Ashgrove House has a Review Score of 9.7 (9.699) out of 10, based on 12 reviews in the last 2 years. Over all time Ashgrove House has 44 reviews.

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Showing 44 reviews matching selected criteria
Review from Vivienne C (Niece of Resident) published on 24 February 2021 Submitted via Postal Card
Overall Experience

My relative has been very well cared for and all health needs managed very well. Staff always inform the family of any changes in health and medication. The staff are kind, helpful, caring and polite and always ask after the relative's family. This has been a very difficult time and the care and service has been excellent.

Reply from Michelle Mckeever, Manager at Ashgrove House

Thank you for your lovely review, it is most appreciated. I will ensure your feedback is shared with the team. Kindest regards, Michelle.

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Review from E W (Daughter of Resident) published on 24 February 2021 Submitted via Postal Card
Overall Experience

Very happy with mum's care, especially since covid 19. From staff to management that deal with mum's daily needs I have no complaints.

Reply from Michelle Mckeever, Manager at Ashgrove House

Thank you for your review and feedback which is much appreciated. I will ensure this is shared with the team at Ashgrove House. Kindest regards, Michelle.

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Review from Ann J (Sister of Resident) published on 22 February 2021 Submitted via Postal Card
Overall Experience

My brother has been a resident for over 10 years. The care has been first-rate for all of those years. Personal care from all the staff has been like home from home. Friendships, outings, social life is encouraged. Food, all meals are of a very high standard. If left in a position on our own, my husband and I would very happily settle at Ashgrove.

Reply from Michelle Mckeever, manager at Ashgrove House

Thank you for your lovely feedback and for sharing your views. You know you would always be assured of a warm welcome to our Ashgrove family and we have always enjoyed your many visits.

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Review from Lee S (Son of Resident) published on 3 July 2019 Submitted via Postal Card
Overall Experience
My father suffered from dementia and was unable to walk.
He had a happy last year due almost entirely to the care and attention of the wonderful staff.
Even though I lived away from Purton I knew he was safe and looked after.
When you arrive do not be put off by the slightly tired look of the place or you will be making the mistake of judging a book by its cover.

This home is fantastic.

Reply from Michelle Mckeever, manager at Ashgrove House

Thank you for your review. I know I speak for us all when I say it was indeed an honour and a pleasure to care for your father and to get to know you all.

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Review from Jen G (Daughter of Resident) published on 22 May 2019 Submitted via Postal Card
Overall Experience
Our mum was admitted for end of life care and from day one the care and support mum and we as a family received was wonderful. Nothing was too much trouble for any of the staff and mum said: "they can't do enough for me". The cooks continued to offer foods to tempt mum and also ensured the family were offered gorgeous food and drinks whilst we were with mum.

Thank you, you all so deserve the outstanding CQC rating you have an amazing home, owner and staff team.

Reply from Michelle Mckeever, manager at Ashgrove House

Thank you for the lovely feedback which will be shared with the staff team. It was indeed a pleasure to have known your Mother.

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Review from Lesley W (Wife of Resident) published on 22 February 2019 Submitted via Postal Card
Overall Experience

I have always found my husband's care to be of the utmost standard and extremely pleased with the care he receives.

Reply from Michelle Mckeever, manager at Ashgrove House

Thanks for your lovely feedback, this will be shared with the staff team.

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Review from R B (Niece of Resident) published on 22 February 2019 Submitted via Postal Card
Overall Experience

My aunt has moved from London to live nearer to me in Gloucestershire. I have been very happy with the way in which she has settled and it has been just over a year and I can see a real difference in her overall health and happiness, in fact, she has told me the staff are very good and she is happy. I am able to visit my aunt regularly and the staff and standard of care are always very good. Thank you for helping me to feel that my aunt is in a loving and caring place.

Reply from Michelle Mckeever, manager at Ashgrove House

Thank you for the lovely feedback, we will share this with the staff team.

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Review from Peter S (Son of Resident) published on 14 February 2019 Submitted via Postal Card
Overall Experience
I could think of nowhere better. The care and love shown by the staff to my mother is outstanding in all respects and she feels safe, secure and at home.

All the family is made welcome. This is a team which doesn't just go the extra mile. They would run a marathon to make my mother's life good.

Reply from Michelle Mckeever, Manager at Ashgrove House

Thank you for the wonderful review and the lovely comments which will be shared with the staff team.

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Review from M C (Sister of Resident) published on 14 February 2019 Submitted via Postal Card
Overall Experience
Friendly, helpful staff. Food and drink excellent to suit the resident.
Medical care very good, personal care very good. Residents hair is well looked after. This is very important to her.

The resident is comfortable and staff are very kind and there is an excellent range of activities.

Reply from Michelle Mckeever, Manager at Ashgrove House

Thank you for reviewing the services and care we provide at Ashgrove House. Your feedback is important to us and I will ensure your review and comments are shared with the staff team.

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Review from S P (Daughter of Resident) published on 8 February 2019 Submitted via Postal Card
Overall Experience
A very caring environment where both residents and their families are supported.

Great staff who worked incredibly hard to make the home a real home where residents feel safe and secure.

Reply from Michelle Mckeever, Manager at Ashgrove House

Thank you for your lovely review, your feedback is very welcome and will be shared with the staff team.

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Review from D D (Daughter of Resident) published on 8 February 2019 Submitted via Postal Card
Overall Experience
My father has been a patient in Ashgrove for two years.
He has full mental capacity and mobilises with a walker.
He has a large bedroom and can negotiate the furniture easily.
The lounge area is comfortable and bright.
There is a garden for warmer days.
The home has a very friendly, homely atmosphere, a credit to all the staff who work there.
Carers and nurses are compassionate, understanding and efficient.
All the staff are approachable and reactive to any personal concerns and health issues.
The food is excellent, good quality with choices at meal times.
Activities vary daily and include visiting entertainment. Trips out include the theatre, garden centres, seaside visits and pub lunches.
Dad is extremely happy at Ashgrove.

It's home from home.

Reply from Michelle Mckeever, Manager at Ashgrove House

Thanks for your lovely feedback. We will ensure this is shared with the staff team.

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Review from Trevor T (Cousin of Resident) published on 8 February 2019 Submitted via Postal Card
Overall Experience
My cousin has been a resident at Ashgrove House for six years.
She has received exceptional care together with dignity and kindness from the staff and management.
Communication with the staff has been very good and visitors are always made most welcome.

The nursing home has a 'happy' atmosphere.

Reply from Michelle Mckeever, Manager at Ashgrove House

Thank you for your lovely feedback, we will ensure your comments are shared with the staff team.

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Review from E P (Wife of Resident) published on 8 February 2019 Submitted via Postal Card
Overall Experience
My husband has been a resident at Ashgrove House for nearly 3 years.
In all that time he has been so well cared for that despite being very vulnerable he has thrived.
The family atmosphere is always welcoming and friendly partly because the staff have also been there a long time and feel very positive about the quality of care they give.

They are justly proud of their home.

Reply from Michelle Mckeever, Manager at Ashgrove House

Thank you for review and the lovely feedback. We will ensure your comments are shared with the staff team.

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Review from Sue G (Daughter of Resident) published on 8 February 2019 Submitted via Postal Card
Overall Experience
The care and support my mother and us, as a family, have received is second to none.
Nothing is too much trouble.
The care staff are wonderful and we are always made to feel welcome.
My mother has responded so well to their care and attention and we are all very grateful for everything you all do.

Thank you so much.

Reply from Michelle Mckeever, Manager at Ashgrove House

Thank you for your lovely review, your feedback is much appreciated and will be shared with our staff team.

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Review from Richard C (Power of Attorney of Resident) published on 8 February 2019 Submitted via Postal Card
Overall Experience
Although the room is fairly spartan, it is what my former client wanted. (I am a retired solicitor).
She has been very well looked after. She has her bad days and is always treated very kindly and patiently if they happen.

She appreciates their kindness.

Reply from Michelle Mckeever, manager at Ashgrove House

Thank you for your review. We always value feedback and will share your comments with the staff team.

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Review from Glynn S (Respite Resident) published on 17 May 2018 Submitted via Postal Card
Overall Experience

My short stay at Ashgrove House was for respite care, whilst my wife took a well earned holiday (a cruise). I was treated with great respect by all staff, and they made every effort to help me. I do suffer with a number of illnesses, sadly but I was treated so well that I really didn't notice them. The moment I arrived I was shown to a most pleasant room and served an enjoyable lunch. The lunch was to be the first of many enjoyable meals, with such a wide choice that I could not have done better in a top class hotel. All the staff whatever their job were always helpful, always cheerful, always interested in you and how they could be of help to you. From day one I was only a bell-push away from any assistance I needed. Well done and grateful thanks to them all.

Reply from Michelle Mckeever, manager at Ashgrove House

Thank you for your wonderful feedback. It was a pleasure and an honour to have you staying with us.

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Review from Julie J (Daughter of Resident) published on 15 November 2017 Submitted via Postal Card
Overall Experience

All the staff go the extra mile to not only care for residents but understand how they and their relatives are feeling. After my Mum passed away, the support given has been amazing, even at busy times someone will find time to speak.

Reply from Michelle McKeever, Manager at Ashgrove House

Thank you for your lovely comments, we will pass your feedback on to the staff.

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Review from Kim M (Daughter-in-law of Resident) published on 8 November 2017 Submitted via Postal Card
Overall Experience

After a hospital admission, we needed somewhere for my father-in-law to recover enough to cope at home. We didn't need to look far as Ashgrove House is a fantastic home. Staff are brilliant and care exceptional and with the bonus of physio provided Dad should be home again soon! I highly recommend this home, it's the only home I would place any of my family in by choice.

Reply from Keith Trowbridge, Owner at Ashgrove House

Thank you for your lovely review - we will pass it onto the team.

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Review from Dorothy R (Sister of Resident) published on 6 September 2017 Submitted via Website
Overall Experience

Thank you, Ashgrove House for the wonderful care you give. Plenty of entertainment & things going on also & trips out. Very good food menu' s every day. From Management to every member of staff they all go more than the extra mile no matter what level of care that is needed. Residents feel at home. Visitors are made very welcome & nothing is too much trouble staff are there for us too. Cleaning, laundry & care givers first class. Garden lovely. The Owners also very involved in the amazing running of Ashgrove.

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Review from Bev C (Daughter of Resident) published on 21 June 2017 Submitted via Postal Card
Overall Experience

We moved my beloved Mum from an awful care home to Ashgrove House in October 2013. It was such a relief to have her placed in a safe, happy, loving and caring environment. All the staff are amazing with Mum and we are made to feel welcome when we visit. Other care homes should take a look at how Ashgrove House operate as they could learn a lot. I always recommend Ashgrove House if I am asked. Keep up the good work girls and guys.

Reply from Keith Trowbridge, Owner at Ashgrove House

Thank you for your lovely review Bev. I will take great pleasure in giving this feedback to the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 November 2018
Overall
Outstanding
  • CaringOutstanding
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

  • 01 Oct 2014Recipient: Ashgrove House

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