
My mum went into ashgrove with end of life care and she was treated like a queen.Paul T(Son of Resident/Service User)

The food is excellent and there is entertainment every day and lots of tripsPaul H(Son of Resident/Service User)

hen visiting we are made to feel so welcome and nothing is too much trouble.Lynn W(Daughter of Resident/Service User)

My mum went into ashgrove with end of life care and she was treated like a queen.Paul T(Son of Resident/Service User)

The food is excellent and there is entertainment every day and lots of tripsPaul H(Son of Resident/Service User)

hen visiting we are made to feel so welcome and nothing is too much trouble.Lynn W(Daughter of Resident/Service User)

Ashgrove House is located within a pleasant village environment, with its own landscaped gardens and excellent access to nearby amenities.
The key commitment of staff is to preserve dignity, support independent living and to promote self-esteem. Care workers get to know the whole person and are experienced in a wide range of disciplines, including terminal illness.
Professionals can be contacted at any time of the day or night and residents have their...
Care Provided by Ashgrove House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are all inclusive of lots of extra amenities including Disabled Transport, Physiotherapy, Hairdressing, weekly massages, newspapers and magazines, free use of café for you and your visitors, outings and trips, and chiropody.
We always strive to agree a framework rate with the local Council so that if an individual's money falls below the threshold (currently £23,250), then the Council will usually agree to fund your fees indefinitely. Fees listed do not include FNC which is paid directly to the Care Home where eligible.
The price(s) shown are provided by the care home. Contact Ashgrove House for full pricing details and T&Cs.
Contact Ashgrove House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Mr & Mrs K Trowbridge
- Private Owned
Person in charge
- Michelle McKeever(Manager)
Local Authority / Social Services
Admission Information
- Ages 30+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (33)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (3)
Visiting
- Visiting is not normally restricted Free cafe which is open to visitors towards the rear of Ashgrove House
Parking
- The Home aim to keep spaces available to all visitors down the side of the nursing home near the main entrance. Parking is also available on the main road outside
Ashgrove House Reviews (44)
Ashgrove House has a Review Score of 9.7 (9.699) out of 10, based on 12 reviews in the last 2 years.
Over all time Ashgrove House has 44 reviews.
My relative has been very well cared for and all health needs managed very well. Staff always inform the family of any changes in health and medication. The staff are kind, helpful, caring and polite and always ask after the relative's family. This has been a very difficult time and the care and service has been excellent.
Thank you for your lovely review, it is most appreciated. I will ensure your feedback is shared with the team. Kindest regards, Michelle.
Very happy with mum's care, especially since covid 19. From staff to management that deal with mum's daily needs I have no complaints.
Thank you for your review and feedback which is much appreciated. I will ensure this is shared with the team at Ashgrove House. Kindest regards, Michelle.
My brother has been a resident for over 10 years. The care has been first-rate for all of those years. Personal care from all the staff has been like home from home. Friendships, outings, social life is encouraged. Food, all meals are of a very high standard. If left in a position on our own, my husband and I would very happily settle at Ashgrove.
Thank you for your lovely feedback and for sharing your views. You know you would always be assured of a warm welcome to our Ashgrove family and we have always enjoyed your many visits.
He had a happy last year due almost entirely to the care and attention of the wonderful staff.
Even though I lived away from Purton I knew he was safe and looked after.
When you arrive do not be put off by the slightly tired look of the place or you will be making the mistake of judging a book by its cover.
This home is fantastic.
Thank you for your review. I know I speak for us all when I say it was indeed an honour and a pleasure to care for your father and to get to know you all.
Thank you, you all so deserve the outstanding CQC rating you have an amazing home, owner and staff team.
Thank you for the lovely feedback which will be shared with the staff team. It was indeed a pleasure to have known your Mother.
I have always found my husband's care to be of the utmost standard and extremely pleased with the care he receives.
Thanks for your lovely feedback, this will be shared with the staff team.
My aunt has moved from London to live nearer to me in Gloucestershire. I have been very happy with the way in which she has settled and it has been just over a year and I can see a real difference in her overall health and happiness, in fact, she has told me the staff are very good and she is happy. I am able to visit my aunt regularly and the staff and standard of care are always very good. Thank you for helping me to feel that my aunt is in a loving and caring place.
Thank you for the lovely feedback, we will share this with the staff team.
All the family is made welcome. This is a team which doesn't just go the extra mile. They would run a marathon to make my mother's life good.
Thank you for the wonderful review and the lovely comments which will be shared with the staff team.
Medical care very good, personal care very good. Residents hair is well looked after. This is very important to her.
The resident is comfortable and staff are very kind and there is an excellent range of activities.
Thank you for reviewing the services and care we provide at Ashgrove House. Your feedback is important to us and I will ensure your review and comments are shared with the staff team.
Great staff who worked incredibly hard to make the home a real home where residents feel safe and secure.
Thank you for your lovely review, your feedback is very welcome and will be shared with the staff team.
He has full mental capacity and mobilises with a walker.
He has a large bedroom and can negotiate the furniture easily.
The lounge area is comfortable and bright.
There is a garden for warmer days.
The home has a very friendly, homely atmosphere, a credit to all the staff who work there.
Carers and nurses are compassionate, understanding and efficient.
All the staff are approachable and reactive to any personal concerns and health issues.
The food is excellent, good quality with choices at meal times.
Activities vary daily and include visiting entertainment. Trips out include the theatre, garden centres, seaside visits and pub lunches.
Dad is extremely happy at Ashgrove.
It's home from home.
Thanks for your lovely feedback. We will ensure this is shared with the staff team.
She has received exceptional care together with dignity and kindness from the staff and management.
Communication with the staff has been very good and visitors are always made most welcome.
The nursing home has a 'happy' atmosphere.
Thank you for your lovely feedback, we will ensure your comments are shared with the staff team.
In all that time he has been so well cared for that despite being very vulnerable he has thrived.
The family atmosphere is always welcoming and friendly partly because the staff have also been there a long time and feel very positive about the quality of care they give.
They are justly proud of their home.
Thank you for review and the lovely feedback. We will ensure your comments are shared with the staff team.
Nothing is too much trouble.
The care staff are wonderful and we are always made to feel welcome.
My mother has responded so well to their care and attention and we are all very grateful for everything you all do.
Thank you so much.
Thank you for your lovely review, your feedback is much appreciated and will be shared with our staff team.
She has been very well looked after. She has her bad days and is always treated very kindly and patiently if they happen.
She appreciates their kindness.
Thank you for your review. We always value feedback and will share your comments with the staff team.
My short stay at Ashgrove House was for respite care, whilst my wife took a well earned holiday (a cruise). I was treated with great respect by all staff, and they made every effort to help me. I do suffer with a number of illnesses, sadly but I was treated so well that I really didn't notice them. The moment I arrived I was shown to a most pleasant room and served an enjoyable lunch. The lunch was to be the first of many enjoyable meals, with such a wide choice that I could not have done better in a top class hotel. All the staff whatever their job were always helpful, always cheerful, always interested in you and how they could be of help to you. From day one I was only a bell-push away from any assistance I needed. Well done and grateful thanks to them all.
Thank you for your wonderful feedback. It was a pleasure and an honour to have you staying with us.
All the staff go the extra mile to not only care for residents but understand how they and their relatives are feeling. After my Mum passed away, the support given has been amazing, even at busy times someone will find time to speak.
Thank you for your lovely comments, we will pass your feedback on to the staff.
After a hospital admission, we needed somewhere for my father-in-law to recover enough to cope at home. We didn't need to look far as Ashgrove House is a fantastic home. Staff are brilliant and care exceptional and with the bonus of physio provided Dad should be home again soon! I highly recommend this home, it's the only home I would place any of my family in by choice.
Thank you for your lovely review - we will pass it onto the team.
Thank you, Ashgrove House for the wonderful care you give. Plenty of entertainment & things going on also & trips out. Very good food menu' s every day. From Management to every member of staff they all go more than the extra mile no matter what level of care that is needed. Residents feel at home. Visitors are made very welcome & nothing is too much trouble staff are there for us too. Cleaning, laundry & care givers first class. Garden lovely. The Owners also very involved in the amazing running of Ashgrove.
We moved my beloved Mum from an awful care home to Ashgrove House in October 2013. It was such a relief to have her placed in a safe, happy, loving and caring environment. All the staff are amazing with Mum and we are made to feel welcome when we visit. Other care homes should take a look at how Ashgrove House operate as they could learn a lot. I always recommend Ashgrove House if I am asked. Keep up the good work girls and guys.
Thank you for your lovely review Bev. I will take great pleasure in giving this feedback to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 November 2018Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Ashgrove House.
Awards / Recognitions (1)
- 01 Oct 2014Recipient: Ashgrove House
Meet the Team (0)
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