Hurstway Care Home

With over 24 years of experience in health and social care, I am passionate about delivering outstanding, person-centred care that enables residents to live fulfilling and independent lives.

I have successfully managed care homes for several years as a Registered Manager, consistently achieving good CQC ratings throughout my career through strong leadership, effective governance, and a hands-on approach to quality care. I am proud to have been recognised as a National Skills for Care Gold Award winner and have extensive experience supporting services to improve from “Requires Improvement” to “Good”.

My professional background also includes working as a Lecturer in Health and Social Care and with the Alzheimer’s Society, where I helped establish dementia services across the West Midlands. As a qualified Level 5 Leader in Management, I work closely alongside managers and teams to promote high standards of care, safety, compliance, and resident well-being.

I am passionate about creating meaningful experiences for residents and currently lead initiatives such as the “Wishing Well” project, helping residents’ wishes come true, and the Hygge Project, which focuses on creating warm, comforting environments that promote identity, belonging, and happiness within our homes.

As a hands-on Area Manager, I remain committed to supporting teams, driving continuous improvement, and ensuring every resident receives compassionate, dignified, and high-quality care.

I am the Registered Manager here at Hurstway Care Home. I feel incredibly proud to lead a dedicated team that shares my passion for delivering safe, compassionate, person-centred care.

I have worked in the care sector for many years, and during that time I’ve developed a deep understanding of what truly matters to residents and their families: feeling valued, listened to, and supported. At Hurstway, my priority is to create a warm, homely environment where every individual can live with dignity, comfort, and a real sense of belonging.

I believe in getting to know each resident as a person—their history, their preferences, their routines, and the little things that make them smile. This helps us tailor our care to suit their unique needs.

Hurstway is more than just a care home—it’s a community. I’m committed to leading with kindness, professionalism, and transparency, and to making sure every resident feels safe, respected, and truly at home.

I am proud to serve as the Area Quality Support across Valley Court, Cole Valley, and Hurstway. I have worked for the company for 8 years. I have built my career around a genuine passion for delivering safe, compassionate, and person-centred care, and I am committed to ensuring that every resident receives the dignity, respect, and support they deserve.

I strive to maintain the highest standards of quality across our homes by working closely with teams, supporting best practice, and ensuring that our care remains responsive, evidence-based, and tailored to individual needs. I believe strongly in creating environments where residents feel valued, families feel reassured, and staff feel confident and empowered in their roles.

My approach is rooted in transparency, teamwork, and continuous improvement. Whether I am completing audits, supporting managers, or guiding staff through development, my goal is always the same — to help create a warm, safe, and thriving home for every person we care for.

My name is Kerry, and I work as part of the Area Quality Support team across our group of homes. I am passionate about ensuring that every resident receives safe, compassionate, and consistently high-quality care. Supporting our teams to deliver the very best standards is at the heart of everything I do.

I take pride in building strong relationships with staff, residents, and families, and I believe that great care comes from teamwork, transparency, and a genuine commitment to continuous improvement.