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Care Homes Owned by M W Phillps Ltd

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8.1 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by M W Phillps Ltd
M W Phillps Ltd, based in Birmingham, operates care homes offering dementia, residential and nursing care.

Compassionate, trained staff treat residents like their own family.

Activities at the care homes are varied and tailored to suit residents' interests.

Residents are treated with dignity and respect.

M W Phillps Ltd Locations (3)

 - Browse 3 Care Homes owned by M W Phillps Ltd
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Valley Court
Valley Road, Cradley Heath B64 7LT 
9.2 29 reviews
Valley Court, Cradley Heath, West Midlands
"I love it here, staff, cleaners and nurses are all lovely. They treat me with kindness and care while maintaining my dignaty.…"   Read all 29 reviews
  • from £1,000 / week
  • 69 Rooms
Location Type Care Home

Valley Court is a nursing home accommodating older people with a range of needs. The home has two floors accessed via a lift. There are 69 single rooms of which 66 have ensuite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hurstway Care Home
142 The Hurstway, Birmingham B23 5XN 
8.1 10 reviews
Hurstway Care Home, Birmingham, West Midlands
"The care and attention provided by the staff at this care home is excellent, which was great comfort to my father, as my mother's dementia…"   Read all 10 reviews
  • from £900 / week
  • 42 Rooms
Location Type Care Home

Hurstway Care Home is a mid sized Nursing home based in Erdington specialising in Dementia, Residential and Nursing care. The new Management team within the Hurstway have worked tirelessly over ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Cole Valley Nursing Home
326 Haunch Lane, Kings Heath, Birmingham B13 0PN 
7.1 4 reviews
Cole Valley Nursing Home, Birmingham, West Midlands
"They have looked after mother brilliantly. Staff are caring and hard working and clearly care about the residents. Wouldn't have her…"   Read all 4 reviews
  • from £900 / week
  • 45 Rooms
Location Type Care Home

Cole Valley Nursing Home, located in the Kings Heath area of Birmingham, is a versatile service that welcomes many specialist needs. Care workers have robust qualications in conditions like ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

M W Phillps Ltd Reviews (43)

8.1

M W Phillps Ltd has a Group Review Score of 8.1 (8.114) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to M W Phillps Ltd must have a Review Score.

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Review of

Hurstway Care Home

from Jason S (Son of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Lovely care home staff are great .my moms been in here 2 years and I'm very happy .the manager Kerry is bang on any time there is an issue manager or senior carers always glad to help plenty of entertainment for residents
Reply from Chantelle Challender, Manager at Hurstway Care HomeThank you Jason for your comments. It is nice to hear the positive feedback , we will share this with the team-Area Manager
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Review of

Valley Court

from B A (Resident) assisted by family/friend published on 29 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love it here, staff, cleaners and nurses are all lovely. They treat me with kindness and care while maintaining my dignaty.
Reply from Kelly Ansell, Manager at Valley CourtThank you so much for sharing your kind words. It means a great deal to our whole team to know you feel cared for, respected, and supported. Our staff, cleaners, and nurses take great pride in creating a welcoming environment where every resident is treated with dignity and compassion. Your feedback reminds us why we do what we do, and were truly grateful to have you here.
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Review of

Valley Court

from K S (Sister-in-law of Resident) published on 29 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely helpful staff and cleaners. Requests always carried out. Only negative room needs painting.
Reply from Kelly Ansell, Manager at Valley CourtThank you for your lovely words, we are planning on addressing all decorating work and touch ups very soon.
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Review of

Hurstway Care Home

from L B (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I cannot fault the staff and management. Their care for Mum is exemplary and they keep us well informed about her health. Friendly, clean and efficient environment. She is always
Treated with dignity
Reply from Kerry Mullender, Care Home Manager at Hurstway Care HomeThank you for your lovely review. Your feedback is greatly appreciated and it is a pleasure to have your Mum with us. Your feedback will be shared with the Hurstway team.
Once again, thank you
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Review of

Cole Valley Nursing Home

from Luke K (Son of Resident) published on 18 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
They have looked after mother brilliantly. Staff are caring and hard working and clearly care about the residents. Wouldn't have her anywhere else. Entertainment staff also very caring and regular events to keep stimulated.
Reply from Rebecca Pearsall, Manager at Cole Valley Nursing HomeThank you so much for your kind words, we love having mom here with us !
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Review of

Valley Court

from H L (Friend of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff at Valley Court are genuinely, kind and attentive. Some of the staff really take time to get to know individuals and it gives comfort to the family, knowing their loved ones are being so well looed after. It's lovely to see such a variety of activities for residents to get engaged into. Staff
are approachable to answer questions and concerns. This helps give peace of mind to the family.
Reply from Kelly Ansell, Manager at Valley CourtThank you so much for your kind words. It truly means a great deal to our team. We are committed to providing a caring, supportive environment, and it's wonderful to hear that our staff's dedication and compassion have brought comfort to you and your family.
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Review of

Valley Court

from D N (Husband of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Myself and family would like to thank the nursing for their help and kindness. All nursing staff have both helped medically and personally to allow us to cope with the illness and dementia. The excellent work they do is still helping us. We would also like to thank all caring staff for their continuing
care and kindness to my family. This care is excellent and supportive. To all other Valley Court staff thank you all for your hard work and help you have given me and my family.
Reply from Kelly Ansell, Manager at Valley CourtThank you for your heartfelt message. We are truly grateful for your kind words. Our nursing team will be touched to know their care and support have helped you and your family through such a difficult time. Coping with illness and dementia is never easy, and we're glad our staff have been able to support you both medically and personally.
Your appreciation for our care staff and the wider Valley Court team means so much. Everyone here is committed to providing compassionate, consistent care, and your recognition encourages us all.
We remain here for you and your family and will continue to offer our full support.
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Review of

Valley Court

from S C (Daughter of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall my mother receives good care. If there are any issues these are dealt with. Sometimes communication can be a problem for example phones being answered and access to the building, particularly on a weekend. The activities staff have also played a key role in my mothers care. She is a lot better
if her mind is occupied. All other staff are very good too.
Reply from Kelly Ansell, Manager at Valley CourtThank you for taking the time to share your feedback. We're pleased to hear that your mother is receiving good care and that any issues raised have been addressed promptly. Your recognition of our activities team is especially appreciated - meaningful engagement can make such a positive difference, and we're glad this has supported your mother's wellbeing. We also value your comments regarding communication and weekend access. We understand how important this is for families, and we will continue working to improve in these areas. Thank you as well for your kind words about the wider staff team. Your feedback encourages us to keep providing the best care and support possible.
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Review of

Hurstway Care Home

from Mike N (Son of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and attention provided by the staff at this care home is excellent, which was great comfort to my father, as my mother's dementia had deteriorated to a point where he could no longer care for her at home. She was always treated with dignity and respect, and you could see she was genuinely pleased
to see the staff when they entered the room. I would not hesitate to recommend this facility to others, as the staff were so helpful and supportive, but also a special mention to the care home manager, Kerry, who was always there to support us throughout my mother's stay.
Reply from Kerry Mulender, Care Home Manager at Hurstway Care HomeThank you for your lovely review. It was a pleasure to have your Mum with us and get to know you as a family. I will be sure to pass this on to the team. Once again, thank you for taking the time to leave us this review.
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Review of

Cole Valley Nursing Home

from J R (Brother of Resident) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The home on the whole seems to be run fairly well, however I see staffing issues most times I visit and my relative has had 6 "unwitnessed" falls, resulting in hospital visits. The home looks tired and could benefit from major refit.
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Review of

Valley Court

from K B (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely the best care home in the Midlands. Our Dad received excellent care & made friends with the wonderful staff there. I'm sad we didn't take him there sooner as he was badly neglected in the other 3 homes & 2 hospitals he went to. Valley Court gave him back his pride & dignity. Staff at Valley
Court truly care about the patients, nothing is too much to ask! They also looked after us, the family, all through Dads time there & even more so towards the end. A truly wonderful home with truly wonderful staff! Cannot recommend Valley Court enough! Thankyou!!
Reply from Home Manager, Manager at Valley CourtWe are so happy to receive this feedback! I am glad the hard work and dedication the team provide is reflected in the care of your Dad received. Thank you for taking the time to write this review. Regards Valley court team
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Review of

Valley Court

from Chris F (Son of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am prompted to write as we have reached another milestone with Dad who was 102 in August.


When we arrived in his room on his birthday the balloons and banners were already up.


I know how much people there care about him and this is a real comfort for me and the family when we cannot always

visit as often as we would like. My Sister lives abroad and someone will try and FaceTime her every Friday while with Dad, I know this means a lot to her.


Thank you to the whole team at Valley Court who each play their part in his care.


Chris (Franks son)

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Review of

Valley Court

from W L (Mother of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom was in there almost 1half years she didn't like it at first but she made so many friends everyone knew her by name she got to love it as her home, teo people there was her closest friends they got on great, sadly we lost her age 93 just after her birthday staff was great. One of the staff in particular
was her favourite and the chef forgot his name he would go all and above to treat them with good food and few goodies he treated them like family respect for them he even made moms visitors very welcome made us cup s tea he was just great overall it was great so glad mom spent her last years in there all good memories xx
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Review of

Valley Court

from Les S (Son of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Valley Court Care Home are exceptional. My mother enjoyed the care she received at the home and, during her illness and unfortunate passing in March 2025, the care and empathy they showed her and us was amazing.
The caring profession is underrated in terms of the work, understanding and
efforts that those who work in it bring to their jobs every single day.
The Valley Court team exemplify this and my family and I are so grateful to them for caring for mom.
Reply from Chantelle Challender, Area Manager at Valley CourtThank you so much for your heartfelt message.On behalf of everyone at Valley Court Care Home, I want to express our deepest gratitude for your kind words. It was a privilege to care for your mother, and we are truly sorry for your loss. Knowing that our team was able to bring comfort, compassion, and support during such a difficult time means a great deal to us.We are incredibly proud of our staff, who consistently go above and beyond in their commitment to the well-being and dignity of our residents. Your appreciation affirms the purpose and dedication behind everything they do.Thank you again for taking the time to share your experience. It means the world to our team.
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Review of

Valley Court

from Dawn V (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff at Valley Court for the love and care they have shown to both my parents especially since the passing of my father. The amount of kindness and support given to my mother in dealing with our loss is outstanding . They provided a wake for my father which was beyond
what was expected., giving him and us as a family the send off he deserved. To the activity staff, the care and thought that went into making our gathering was beyond words.I want to thank them all from the bottom of my heart.
I cant thank the staff enough for their kindness for making it their home.
It was difficult initially getting my parents used to a new environment but the staff understood and made it
as painless as possible.
The comfort given to me by the dedication of Beth to ensure my mothers well-being through this trying time has been exceptional.
Reply from Home Manager, Manager at Valley CourtThank you so much for your kind words. It has been a pleasure caring for your family. It is nice to read the words that reflect the effort and hard work that is delivered by the staff. The team have appreciated this lovely feedback.Thank you again- management team.
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Review of

Valley Court

from Jessica H (Granddaughter of Resident) published on 29 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been at Valley Court for 2 months now and she likes to refer to being here as being on holiday! She has a new lease of life and it’s nice to know how happy she is here. We don’t have to worry about her and all the staff are amazing! Always going above and beyond, they treat all the residents
like family. There is always a story for her to tell when we go to visit her. Couldn’t recommend this care home enough.
Reply from Home Manager, Manager at Valley CourtWe are really pleased with your positive feedback. We feel that we are one big happy family here and that is easy to see through the care we deliver. Our care home is a place where we share laughter and joy with our residents, and I am glad to hear that your nan has found a new lease of life. Thank you for your kind words.
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Review of

Valley Court

from R N (Granddaughter of Resident) published on 28 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nan has been here a couple of months now. Lovely, caring, homely place that treats residents like their own family! Staff and management are thoughtful and on the ball. Activity coordinators are top-notch! After a bad experience elsewhere Valley Court is a breath of fresh air! Highly recommended!
Reply from Jamie Oconnell, Department Manager at Valley CourtThank you so much for your review and it's what we aim to do here at Valley Court and will always go that extra mile.
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Review of

Hurstway Care Home

from Michael H (Husband of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This a great care home, the staff are very attentive to my wife’s needs. Great communication. Very pleased. I know my wife is very safe and has no concerns. It is well-managed and always spotless. I recommend this home it’s lovely
Reply from Sarah Archer, Home Manager at Hurstway Care HomeThank you so much for this lovely feedback. It is an absolute pleasure to care for your wife and we look forward to continuing to work together as a team to provide the highest possible level of person-centered care.
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Review of

Cole Valley Nursing Home

from Maureen M (Wife of Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nice pleasant place always clean. Very happy with the staff that provides care for my husband. The management team is very sufficient and helpful. I always feel welcomed by the staff. I’m very happy with Cole Valley.
Reply from Leigh-Anne Saddler, Manager at Cole Valley Nursing HomeThank you for your kind words. It is our pleasure to care for your husband.
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Review of

Valley Court

from J M (Son of Resident) published on 2 April 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mum was in the care home and the staff did not do a very good job. My mom was not looked after well and it was very difficult to get anyone to help with my mum and it was not a good place to go to.
Reply from Jamie O'Connell, Staff at Valley CourtReally disappointed to read this review as we aim and strive to go the extra mile when caring for loved ones. We have looked back at the records when your mother left us to go to another care home more than 10 months ago and we did everything to accommodate and care for you and family members, from the kitchen staff, carers and activity team. It is hard when large families all have a singular idea of how care is delivered. but we give care based on individual needs and assessments from professionals and deliver this to our best abilities while making it person-centred. We are sorry you felt the need to leave this rating with no explanation for each point rated at 1 star. But rest assured we will continue to audit and check on all areas to make sure we are giving quality service and care.
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Frequently Asked Questions about M W Phillps Ltd

Costs for care homes owned by M W Phillps Ltd

Average costs per week for care homes owned by M W Phillps Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by M W Phillps Ltd, based on 3 out of 3 settings.
Type of Care Provided Average Weekly Cost
Residential Care £933
Residential Dementia Care £1,067
Nursing Care £1,200
Nursing Dementia Care £1,200
All Care Types £933
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does M W Phillps Ltd own?

M W Phillps Ltd own 3 Care Homes.

Which M W Phillps Ltd Care Homes have the highest review score?

Valley Court, Hurstway Care Home & Cole Valley Nursing Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact M W Phillps Ltd to verify any information. View our terms and conditions. M W Phillps Ltd has an Enhanced Service – more info.