Average costs per week for care homes owned by M W Phillps Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by M W Phillps Ltd, based on 3 out of 3 settings.

Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide .

How many Care Homes does M W Phillps Ltd own?

M W Phillps Ltd own 3 Care Homes.

Which M W Phillps Ltd Care Homes have the highest review score?

Valley Court , Hurstway Care Home & Cole Valley Nursing Home have the highest review score.

M W Phillps Ltd | 3 Care Homes

Review of
Valley Court
from K B (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report

Overall Experience

Absolutely the best care home in the Midlands. Our Dad received excellent care & made friends with the wonderful staff there. I'm sad we didn't take him there sooner as he was badly neglected in the other 3 homes & 2 hospitals he went to. Valley Court gave him back his pride & dignity. Staff at Valley

Court truly care about the patients, nothing is too much to ask! They also looked after us, the family, all through Dads time there & even more so towards the end. A truly wonderful home with truly wonderful staff! Cannot recommend Valley Court enough! Thankyou!!

Reply from Home Manager, Manager at Valley Court

We are so happy to receive this feedback! I am glad the hard work and dedication the team provide is reflected in the care of your Dad received. Thank you for taking the time to write this review. Regards Valley court team

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Review of
Valley Court
from Chris F (Son of Resident) published on 3 October 2025 Submitted via Website • Report

Overall Experience

I am prompted to write as we have reached another milestone with Dad who was 102 in August.

When we arrived in his room on his birthday the balloons and banners were already up.

I know how much people there care about him and this is a real comfort for me and the family when we cannot always

visit as often as we would like. My Sister lives abroad and someone will try and FaceTime her every Friday while with Dad, I know this means a lot to her.

Thank you to the whole team at Valley Court who each play their part in his care.

Chris (Franks son)

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Review of
Valley Court
from W L (Mother of Resident) published on 2 July 2025 Submitted via Website • Report

Overall Experience

Mom was in there almost 1half years she didn't like it at first but she made so many friends everyone knew her by name she got to love it as her home, teo people there was her closest friends they got on great, sadly we lost her age 93 just after her birthday staff was great. One of the staff in particular

was her favourite and the chef forgot his name he would go all and above to treat them with good food and few goodies he treated them like family respect for them he even made moms visitors very welcome made us cup s tea he was just great overall it was great so glad mom spent her last years in there all good memories xx

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Review of
Valley Court
from Les S (Son of Resident) published on 23 June 2025 Submitted via Website • Report

Overall Experience

The staff at Valley Court Care Home are exceptional. My mother enjoyed the care she received at the home and, during her illness and unfortunate passing in March 2025, the care and empathy they showed her and us was amazing.
The caring profession is underrated in terms of the work, understanding and

efforts that those who work in it bring to their jobs every single day.
The Valley Court team exemplify this and my family and I are so grateful to them for caring for mom.

Reply from Chantelle Challender, Area Manager at Valley Court

Thank you so much for your heartfelt message.On behalf of everyone at Valley Court Care Home, I want to express our deepest gratitude for your kind words. It was a privilege to care for your mother, and we are truly sorry for your loss. Knowing that our team was able to bring comfort, compassion, and support during such a difficult time means a great deal to us.We are incredibly proud of our staff, who consistently go above and beyond in their commitment to the well-being and dignity of our residents. Your appreciation affirms the purpose and dedication behind everything they do.Thank you again for taking the time to share your experience. It means the world to our team.

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Review of
Valley Court
from Dawn V (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report

Overall Experience

I would like to thank all the staff at Valley Court for the love and care they have shown to both my parents especially since the passing of my father. The amount of kindness and support given to my mother in dealing with our loss is outstanding . They provided a wake for my father which was beyond

what was expected., giving him and us as a family the send off he deserved. To the activity staff, the care and thought that went into making our gathering was beyond words.I want to thank them all from the bottom of my heart.
I cant thank the staff enough for their kindness for making it their home.
It was difficult initially getting my parents used to a new environment but the staff understood and made it
as painless as possible.
The comfort given to me by the dedication of Beth to ensure my mothers well-being through this trying time has been exceptional.

Reply from Home Manager, Manager at Valley Court

Thank you so much for your kind words. It has been a pleasure caring for your family. It is nice to read the words that reflect the effort and hard work that is delivered by the staff. The team have appreciated this lovely feedback.Thank you again- management team.

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Review of
Valley Court
from Jessica H (Granddaughter of Resident) published on 29 May 2024 Submitted via Website • Report

Overall Experience

My nan has been at Valley Court for 2 months now and she likes to refer to being here as being on holiday! She has a new lease of life and it’s nice to know how happy she is here. We don’t have to worry about her and all the staff are amazing! Always going above and beyond, they treat all the residents

like family. There is always a story for her to tell when we go to visit her. Couldn’t recommend this care home enough.

Reply from Home Manager, Manager at Valley Court

We are really pleased with your positive feedback. We feel that we are one big happy family here and that is easy to see through the care we deliver. Our care home is a place where we share laughter and joy with our residents, and I am glad to hear that your nan has found a new lease of life. Thank you for your kind words.

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Review of
Valley Court
from R N (Granddaughter of Resident) published on 28 May 2024 Submitted via Website • Report

Overall Experience

Nan has been here a couple of months now. Lovely, caring, homely place that treats residents like their own family! Staff and management are thoughtful and on the ball. Activity coordinators are top-notch! After a bad experience elsewhere Valley Court is a breath of fresh air! Highly recommended!

Reply from Jamie Oconnell, Department Manager at Valley Court

Thank you so much for your review and it's what we aim to do here at Valley Court and will always go that extra mile.

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Review of
Hurstway Care Home
from Michael H (Husband of Resident) published on 15 May 2024 Submitted via Website • Report

Overall Experience

This a great care home, the staff are very attentive to my wife’s needs. Great communication. Very pleased. I know my wife is very safe and has no concerns. It is well-managed and always spotless. I recommend this home it’s lovely

Reply from Sarah Archer, Home Manager at Hurstway Care Home

Thank you so much for this lovely feedback. It is an absolute pleasure to care for your wife and we look forward to continuing to work together as a team to provide the highest possible level of person-centered care.

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Review of
Cole Valley Nursing Home
from Maureen M (Wife of Resident) published on 30 April 2024 Submitted via Website • Report

Overall Experience

Nice pleasant place always clean. Very happy with the staff that provides care for my husband. The management team is very sufficient and helpful. I always feel welcomed by the staff. I’m very happy with Cole Valley.

Reply from Leigh-Anne Saddler, Manager at Cole Valley Nursing Home

Thank you for your kind words. It is our pleasure to care for your husband.

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Review of
Hurstway Care Home
from Jason S (Son of Resident) published on 3 April 2024 Submitted via Postal Card • Report

Overall Experience

All I can say is staff are amazing, really helpful and have done so much for my mom over the last few weeks. Really glad my mom's in here. Plenty of activities going on, good that even the manager comes round making sure everything is fine. Lovely place, might move in myself.

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Review of
Valley Court
from J M (Son of Resident) published on 2 April 2024 Submitted via Website • Report

Overall Experience

My mum was in the care home and the staff did not do a very good job. My mom was not looked after well and it was very difficult to get anyone to help with my mum and it was not a good place to go to.

Reply from Jamie O'Connell, Staff at Valley Court

Really disappointed to read this review as we aim and strive to go the extra mile when caring for loved ones. We have looked back at the records when your mother left us to go to another care home more than 10 months ago and we did everything to accommodate and care for you and family members, from the kitchen staff, carers and activity team. It is hard when large families all have a singular idea of how care is delivered. but we give care based on individual needs and assessments from professionals and deliver this to our best abilities while making it person-centred. We are sorry you felt the need to leave this rating with no explanation for each point rated at 1 star. But rest assured we will continue to audit and check on all areas to make sure we are giving quality service and care.

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Review of
Hurstway Care Home
from Elizabeth H (Sister of Resident) published on 11 October 2023 Submitted via Website • Report

Overall Experience

I try to visit my sister as often as I can and always find her being well cared for. The staff I find go out of their way to look after their residents, very friendly for what I have seen, in my visits. I also find the home very clean, I was there today 19/8/23 and found all well.

Reply from Leigh-Anne Kettle, Home Manager at Hurstway Care Home

Thank you so much for this lovely feedback.
It is a pleasure to care for your sister and we look forward to continuing to work together as a team to continue to provide the highest possible level of person-centered care.

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Review of
Valley Court
from Richard D (Son of Resident) published on 27 September 2023 Submitted via Website • Report

Overall Experience

My father went to Valley Court two months ago following a stay in hospital after being diagnosed with dementia, all the staff gave outstanding care to my dad and always found time to talk to myself, my mother and my brother. I really can't praise the staff enough. I would have absolutely no hesitation

in recommending Valley Court to anyone.

Reply from Home Manager, Manager at Valley Court

Thank you for your kind words.
We aim for excellence and will continue to do so.
We hope you and your family are doing well also, we will always keep your dad in our hearts.

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Review of
Hurstway Care Home
from Carl D (Son of Resident) published on 11 September 2023 Submitted via Website • Report

Overall Experience

My mother has been a resident of The Hurstway since February 2023. I cannot sufficiently express our gratitude to the staff team for everything they have done for our mother. They are a fantastic team, well-managed and incredibly committed. The home has a warm and friendly feel. Communication with us

is fantastic and nothing is too much trouble for them. My brother and I wish to thank them for their dedication and we cannot recommend the home highly enough. Should you need to find an establishment to care for an elderly relative we would readily suggest giving the Hurstway a call and visiting.

Reply from Sarah Archer, Home Manager at Hurstway Care Home

We really appreciate you taking the time to leave this wonderful feedback for the team at the Hurstway. It is a pleasure to look after your mom. We would also like to thank you for your and your family's ongoing support.

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Review of
Valley Court
from Lucy D (Daughter of Resident) published on 24 July 2023 Submitted via Website • Report

Overall Experience

In general, the staff were as helpful as they thought they could be. Unfortunately, I took my dad out for a few hours and came back to a dirty room, his breakfast plate and drinks were exactly where he had left them, bed sheets unchanged, nothing washed up.
Losing all items of clothing. No one seemed

to know what was going on, couldn’t tell me if he had had a shower or if he had been offered a shower and then declined. Slept in his clothes that he wore all day.
Excuses were made as to why he had no clothes, no PJs. I was told it’s the family’s job to label clothes, however, I don’t live in the same country so unclear how I was going to do that when this was my first visit. It’s very disappointing.

Reply from Care home manager, Care home manager at Valley Court

Thank you for your feedback. It’s disappointing to read this review, as you can see we generally receive feedback the opposite to this. The manner in which you found Dad's room is way below the standards we expect in our services, this has been addressed with the team that we’re on that particular day. I’m glad following this review you decided to come and raise your concerns with myself directly, this has allowed me to look further into your concerns and address these as I promised. As discussed, you witnessed Dad's refusal for care and support, Dad does have consent, however, the team should ensure all records of refusal are recorded, again this has been addressed with our team. Dad's care plan has now been reviewed with the information provided by yourself and hopefully, this will support the team to deliver the quality of care we aim to deliver each day. Apologies if you feel you were given excuses, as agreed our domestic team will label any clothes that require labelling.

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Review of
Valley Court
from David W (Son of Resident) published on 8 July 2023 Submitted via Website • Report

Overall Experience

My mother was admitted to Valley Court Care Home a few weeks ago. This was a concern for me as I had a very negative view on care homes. I am very pleased to say that this has now been proven to be completely incorrect.
Without exception, I have found all of the staff friendly, supportive and some

of the nicest people I have ever met. They are enthusiastic, caring and always exceed our expectations. I could write so many positive reviews on how I have found them and the care they provide to my mother, not to mention other residents. Also, It has to be said that I personally have had such fabulous support in helping me deal with the emotional impact of my mother's condition.
A significant highlight has to be that of the entertainment team, with support from other staff members, they have already provided us with such wonderful memories which have lifted our whole family at a time when we have felt so worried and concerned with such an amazing, positive impact on my mother!

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Review of
Hurstway Care Home
from F B (Daughter of Resident) published on 15 June 2023 Submitted via Postal Card • Report

Overall Experience

When Hurstway Care Home was suggested as a possible place for Mom's care. we were very wary due to previous knowledge and some of the reviews we saw. We paid an on spec visit with literally five minutes warning and were pleasantly surprised. The manager showed us round answering any queries we had.

The vibe we got from the whole visit was a very positive one. Mum has been a resident since the end of April and we couldn't be happier with the care she is getting. Every single member of staff from cleaners, management, carers and kitchen staff do everything possible to make residents as comfortable and happy as possible

Reply from Leigh-Anne Kettle, Home Manager at Hurstway Care Home

Thank you so much for this lovely feedback. It is an absolute pleasure to care for Mom and we look forward to continuing to work together as a team to continue to provide the highest possible level of person-centered care for your Mom.

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Review of
Hurstway Care Home
from B R (Resident) published on 5 June 2023 Submitted via Website • Report

Overall Experience

Became a resident at Hurstway Care Home on the 23rd February 2022. It was my first experience of being in a home. l was made welcome and staff were friendly and helpful from the start. I got settled into my room and became more aware of the routine. All staff, from management to carers, were really

helpful and gave me full attention. Been here for fifteen months and it has become my home. l am happy here and really grateful for the love and kindness they have shown me. One of the beautiful ladies at Hurstway reassured me and took me out after years of being indoors. The activities lady has been super great and never fails to put a smile on all of our faces. She made this place very bright for us and therefore I am thankful for her. I have loads of friends here and a lot of company to keep me going. I love it here and l hope to remain here, at Hurstway, the rest of my days.

Reply from Leigh-Anne Kettle, Home Manager at Hurstway Care Home

Thank you so much for this wonderful review! It is our absolute privilege to care for you here at the Hurstway and I'm very happy you have settled in so well and now are able to see this as your home.
I will ensure the feedback is passed along to the team. Thank you for taking the time to complete a review, it really is appreciated.

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Review of
Hurstway Care Home
from Angela T (Daughter of Resident) published on 4 June 2023 Submitted via Website • Report

Overall Experience

It is always heartbreaking to make the decision as a family to place your mother into care. We could not provide 24/7 care, for my mother's complex needs. But the Hurstway Care Home do.
As a family we could not be happier with the planning, support and handover provided by the home's Manager. She

promised us our mother would be in safe, caring hands. She was right! The staff are all wonderful, thoughtful, caring and make our mother very happy.
In my mother's words 'the staff are lovely, very caring, I could not wish to be anywhere better'.
We can't thank the staff enough for making our mother comfortable and happy.

Reply from Leigh-Anne Kettle, Home Manager at Hurstway Care Home

Thank you so much for your kind words, Angela. It is an absolute pleasure to care for your mother! Yourself and family have been amazing and the sweet treats are very much appreciated. As always we would like to thank you for your continued support and look forward to continuing working together to provide the best possible care for your mom.

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Review of
Valley Court
from G H (Daughter of Resident) published on 7 March 2023 Submitted via Website • Report

Overall Experience

I would like to express my thanks to the manager and her team for the care that her team gives to the resident in the home. My mother is well looked after. The home is spotlessly clean, and the staff are friendly. The food looks great. Nothing is too much trouble.
Thank you.

Reply from Chantelle Challender, Area Manager at Valley Court

Thank you very much for your kind words, we will be sure to pass your comments onto our care team.

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Type of Care Provided	Average Weekly Cost
Residential Care	£983
Residential Dementia Care	£1,083
Nursing Care	£1,217
Nursing Dementia Care	£1,217
All Care Types	£983

Care Homes Owned by M W Phillps Ltd

M W Phillps Ltd Locations (3)

M W Phillps Ltd Reviews (34)

Valley Court

Valley Court

Valley Court

Valley Court

Valley Court

Valley Court

Valley Court

Hurstway Care Home

Cole Valley Nursing Home

Hurstway Care Home

Valley Court

Hurstway Care Home

Valley Court

Hurstway Care Home

Valley Court

Valley Court

Hurstway Care Home

Hurstway Care Home

Hurstway Care Home

Valley Court

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