






Cole Valley Nursing Home, located in the Kings Heath area of Birmingham, is a versatile service that welcomes many specialist needs.
Care workers have robust qualications in conditions like dementia and sensory impairment, while the interior is suited to both mental and physical disability.
Provision is established with an understanding for each individual's needs and circumstance.
Care Provided by Cole Valley Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees will be confirmed following a pre-admission assessment, ensuring they reflect the individual’s unique needs and level of care required.
The price(s) shown are provided by the care home. Contact Cole Valley Nursing Home for full pricing details and T&Cs.
Contact Cole Valley Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- M W Phillps Ltd
- Private Owned
Person in charge
- Rebecca Pearsall(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (2)
Visiting
- Meal times are restricted unless you are dinning with your loved one or are assisting your loved one.
Parking
- Parking available on site free of charge
Cole Valley Nursing Home Reviews (5)
Cole Valley Nursing Home has a Review Score of 7.6 (7.569) out of 10, based on 3 reviews in the last 2 years.
Over all time Cole Valley Nursing Home has 5 reviews.
Glad my relative is well looked after, overall care is very good. Staff are wonderful and made her 90th Birthday party one to remember. The entertainment that comes in to the home is very good and staff work hard to entertain too.
Thank you so much for your kind words ! we love looking after your loved one, she's a big part of the Cole Valley family !
They have looked after mother brilliantly. Staff are caring and hard working and clearly care about the residents. Wouldn't have her anywhere else. Entertainment staff also very caring and regular events to keep stimulated.
Thank you so much for your kind words, we love having mom here with us !
The home on the whole seems to be run fairly well, however I see staffing issues most times I visit and my relative has had 6 "unwitnessed" falls, resulting in hospital visits. The home looks tired and could benefit from major refit.
Nice pleasant place always clean. Very happy with the staff that provides care for my husband. The management team is very sufficient and helpful. I always feel welcomed by the staff. I’m very happy with Cole Valley.
Thank you for your kind words. It is our pleasure to care for your husband.
I placed my mother in the care of Cole Valley Nursing Home just before the lockdown. As self-financing, my mother's medical and personal care has been exemplary. Wonderful, caring staff that work in a very organised, clean environment that does not suffer from some of the clinical smell associated with care homes. Food is second to none.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Cole Valley Nursing Home.
There are no upcoming events for Cole Valley Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Cole Valley Nursing Home.
Accreditations
There are no accreditations posted yet for Cole Valley Nursing Home.
Meet the Team (4)

With over 24 years of experience in health and social care, I am passionate about delivering outstanding, person-centred care that enables residents to live fulfilling and independent lives.
I have successfully managed care homes for several years as a Registered Manager, consistently achieving good CQC ratings throughout my career through strong leadership, effective governance, and a hands-on approach to quality care. I am proud to have been recognised as a National Skills for Care Gold Award winner and have extensive experience supporting services to improve from “Requires Improvement” to “Good”.
My professional background also includes working as a Lecturer in Health and Social Care and with the Alzheimer’s Society, where I helped establish dementia services across the West Midlands. As a qualified Level 5 Leader in Management, I work closely alongside managers and teams to promote high standards of care, safety, compliance, and resident wellbeing.
I am passionate about creating meaningful experiences for residents and currently lead initiatives such as the “Wishing Well” project, helping residents’ wishes come true, and the Hygge Project, which focuses on creating warm, comforting environments that promote identity, belonging, and happiness within our homes.
As a hands-on Area Manager, I remain committed to supporting teams, driving continuous improvement, and ensuring every resident receives compassionate, dignified, and high-quality care.

With 7 years of experience working in care — including the past 4 years within this company — caring for others has become far more than just a career to me; it’s something I’m truly passionate about. I began my journey here as a Carer and, through hard work, dedication, and the support of an incredible team, progressed to the role of Home Manager. Having worked directly alongside residents and families throughout my career, I understand how important trust, compassion, dignity, and genuine connection are in delivering exceptional care.
My experience at every level of the home has shaped the way I lead today. I know firsthand the difference that kindness, patience, and simply taking the time to listen can make to someone’s day. Creating a warm, safe, and welcoming environment where residents feel respected, valued, and truly at home is at the heart of everything we do.
I’m incredibly proud of the caring and dedicated team we have here. Together, we work hard to create a positive atmosphere not only for our residents, but also for their loved ones, giving families reassurance and peace of mind that those closest to them are receiving the highest standard of person-centred care.
I hope our website gives you a genuine insight into the warmth, professionalism, and sense of community that make our home so special.

I am proud to serve as the Area Quality Support across Valley Court, Cole Valley, and Hurstway. I have worked for the company for 8 years. I have built my career around a genuine passion for delivering safe, compassionate, and person-centred care, and I am committed to ensuring that every resident receives the dignity, respect, and support they deserve.
I strive to maintain the highest standards of quality across our homes by working closely with teams, supporting best practice, and ensuring that our care remains responsive, evidence-based, and tailored to individual needs. I believe strongly in creating environments where residents feel valued, families feel reassured, and staff feel confident and empowered in their roles.
My approach is rooted in transparency, teamwork, and continuous improvement. Whether I am completing audits, supporting managers, or guiding staff through development, my goal is always the same — to help create a warm, safe, and thriving home for every person we care for.

My name is Kerry, and I work as part of the Area Quality Support team across our group of homes. I am passionate about ensuring that every resident receives safe, compassionate, and consistently high-quality care. Supporting our teams to deliver the very best standards is at the heart of everything I do.
I take pride in building strong relationships with staff, residents, and families, and I believe that great care comes from teamwork, transparency, and a genuine commitment to continuous improvement.
Frequently Asked Questions about Cole Valley Nursing Home
What types of Care is Cole Valley Nursing Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cole Valley Nursing Home have?
There are 41 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Cole Valley Nursing Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Cole Valley Nursing Home to the centre of Birmingham?
4.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cole Valley Nursing Home to verify any information. View our terms and conditions. Cole Valley Nursing Home has an Enhanced Service -more info.