Oaklands Care Home

As a family, we really appreciate the compassion, patience and dedication shown by the staff. Knowing that my dad is being looked after by people who genuinely care about him means so much to us.

My uncle moved into Oaklands Care Home about 6 months ago and his health and wellbeing has dramatically improved. The care he receives is excellent. The staff are always kind, caring and treat him with dignity and respect. The food is very good and since being there he has gained weight and eating much better, which has been lovely to see. He enjoys the daily activities.

Since moving into the care home, my uncles health and overall wellbeing have improved greatly. He is happy, settled, and clearly feels comfortable and cared for in his new environment it has been reassuring to see the positive difference the staff and support have made to his quality of life.

After letting our grandad reside in here for less than a week, he has deteriorated very quickly he can hardly stand which is frustrating as when he left hospital he could walk.

The staff are friendly and say hello when walking past.

My grandad stated most nights he's asked for a drink having an infection he required to flush it out to be told to wait for the next shift which was 1.5 hours.

He was then moved to a bucket seat which seemed to be a restraint rather than something to help him. He isn't a risk of falling or standing alone!

This home really isn't inclusive the facilities that happen during the days don't support the bedbound patients.

My grandad was told he couldn't get out of bed one because of pressure sores (which get worse when lying in the same position) and two because they don't have enough chairs.

Friendly show around doesn't show how the home is run. Have a look around on the weekend too.

The room had what looked like blood on the ceiling also.

All staff are exceptionally caring and kind.

This is really the most amazing place. It really is home from home. It's always super relaxing. Absolutely love it.

Came back from travelling to see my Grandad looking clean, well dressed and with a massive smile on his face. He was with his other residents singing karaoke and having a great time. The staff and student nurses were singing along and putting a smile on their faces.

Dad came to the home unexpectedly on Dec 31st and from the moment he arrived he was made to feel like he'd been there forever. The attitude of everyone we met that works there was more like they were looking after their own family members, so caring. Nothing was too much trouble. Unfortunately dad passed a few days ago so his time there was only short, but we know he enjoyed every minute - especially the banter with some of the ladies. Thank you to everyone there, you helped his last few weeks to be as comfortable as possible.

I visit weekly to see my Grandad and every time he has been treated with the best care. The staff are kind and make sure everyone is comfortable. There is always excellent entertainment and the home is clean and bright.

The care, helpfulness, friendliness of staff and care givers are first class. The eating and drinking weight of residents are carefully monitored to make sure they are eating and drinking properly. The cleanliness of home is above standards, no smell when you enter, its a wonderful place my mom so happy there. Thanks to everyone.

Oaklands staff have been the most wonderful, caring, compassionate, dedicated, going above and beyond their duty, making life there happy family-oriented and personal. My mom's last 4 years have been wonderful with them, and as a family, knowing that mom was well looked after and cared for gave us peace of mind. We would definitely recommend.

I have found Oaklands really good for my brother, who was so poorly when he went into Oaklands, he couldn't get out of bed, and now they get him out of bed so he can join in with things and all activities. I would highly recommend Oaklands, and the staff are really good and the management.

It's wonderful to see Mum looking so well and happy and it's reassuring for family to know she's safe and looked after so well.

As a family, we cannot thank Oaklands staff enough for the peace of mind you gave to us. I am sure we had Mom for longer due to the care she was given.

Our family would like to offer our heartfelt thanks for enabling Mom to pass peacefully, comfortably with dignity.

Thank you so very much, we know he is in such good hands. He has fun joining activities and looks so well due to your diligent care.

Excellent service. Very able and caring staff. Comfortable lounge.

A huge thank you to the attentive and patient care staff who looked after my brother temporarily at Oaklands from March to November 2023 after a fall hospitalised him in February. You took time to understand his MS, adapted your care with compassion and patience and I know he’s not always easy to look after! He put on weight and became healthier thanks to your care. He finally seemed a little happier and I treasure some happy moments there with him. Staff were always careful to inform me of any news or incident. He is now in an extra care living community. Thank you so much to all in the Oaklands team. I am most grateful for your work. I commend Oaklands as a compassionate, clean and caring home.

Excellent staff, they were golden to my wife, right to the very end. A big thank you to all the staff. Excellent place, so clean and tidy, kept checking on my wife all the time and made me welcome as well.

It was the calmest we had seen my dad in months. He seemed happy there, which was a relief to us all. Thanks again.