The Shrubbery

Birmingham Road, Kidderminster DY10 2JZ
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8.9 11 Reviews
  • The Shrubbery, Kidderminster
The Shrubbery is a Kidderminster nursing home that takes pride in offering an active and stimulating lifestyle for people with daily care needs, while also offering 24/7 access to the skills of qualified professionals. They also offer a comprehensive Activities Programme together with fresh food cooked on the premises and special diets catered for.

The accommodation is a period property that has been recognised as being ideal for elderly care, offering spacious social environments and scenic gardens that make for a relaxation time.

Carers are well-equipped to achieve high standards, striving for care routines that are efficient and suited to the individual, while being regularly updated for any developing needs.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1150
  • Self-Funded Residential Dementia Care: £950 – £1150
  • Self-Funded Nursing Care: £950 – £1150
  • Self-Funded Nursing Dementia Care: £950 – £1150
  • RESPITE Self-Funded Residential Care: £950 – £1150
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1150
  • RESPITE Self-Funded Nursing Care: £950 – £1150
  • RESPITE Self-Funded Nursing Dementia Care: £950 – £1150

Fees are agreed dependant on assessed needs of the resident

These prices are only a guideline, please contact The Shrubbery to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Donna Hales (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Pre-admission assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (1)

The Shrubbery Reviews (11)

8.9

The Shrubbery has a Review Score of 8.9 (8.901) out of 10, based on 4 reviews in the last 2 years.
Over all time The Shrubbery has 11 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Shrubbery
  • 5
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Total of 11, showing 1-11
Review from Joanne P (Daughter of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Shrubbery provided wonderful care for my dad whilst he was with them. He was only there for a few weeks before he sadly passed away, but the love and care he received from all the staff and nurses will never be forgotten. I would have no hesitation in recommending The Shrubbery, it really is a
wonderful place.
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Review from Fran C (Daughter of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A truly wonderful nursing home. My Dad moved here after 3 years in a awful residential home and I was blown away as soon as I walked through the door. All the staff were welcoming and kind, the home was clean and the Manager and Deputy Manager couldn't have been more accommodating to us and to Dad.
He sadly only got to be at the Shrubbery for a very short time before passing away but I will be forever grateful that in those few days he had exemplary care and kindness.
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Review from Paul G (Son of Resident) published on 3 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Words cannot describe the level of care that my Dad received from all of the wonderful staff at The Shrubbery. They made it feel like his home and could not do enough for him and always made me feel so welcome on my every visit....so much to say that even though my Dad sadly passed away at The Shrubbery
on Christmas Eve that I miss the staff there so much myself!!! Love you all there and will never forget what you did.
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Review from Louvain B (Wife of Resident) published on 13 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot begin to thank the wonderful staff for their care, concern, love, understanding, friendship and compassion both to my husband and me over the last difficult five months as I have watched my husband deteriorate due to Lewy Body Dementia until he finally passed away a few days ago. Nothing has
been too much trouble. I will be always grateful that I found a place for him at The Shrubbery. If you want an all singing, all dancing home with a sauna, cinema and beauty salon then maybe The Shrubbery is not for you. If you want loving, hands-on attentive care 24/7 then I can totally recommend this home. I would be quite happy to become a resident there myself if I needed to.
Reply from Huw James, Director at The Shrubbery

Thank you for your review. We value all feedback, as this helps us to improve the service we provide. We appreciate your positive comments regarding our home and team, who work hard to deliver high standards of quality care. We will pass on your feedback to the team.

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Review from D S (Son of Resident) published on 6 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very well-run and efficient care home who will respond to my Mom’s needs on a regular basis, with a friendly smile and a personal touch. All the staff and manager are exceptionally dedicated to deliver a great place to be, always going the extra mile to provide a personal, friendly service making
all the residents feeling comfortable, looked after and safe.
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Review from Anthony G (Son of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you only knew the most dreadful experience both my mother and ourselves have gone through at Mum's previous care home you would be shocked. After three safeguarding measures being put in place and now a full inquiry by the CQC, it is without a doubt that the Shrubbery are exemplary in the care my
mother and ourselves have received from them. Mum was only in the Shrubbery for a short time before she passed away, but in that time it is with a heavy heart that Mum could not have been placed there 10 months ago. We cannot thank the manager, the nursing staff in particular, and all the care staff enough for making both my mother and ourselves so comfortable and restoring our faith that there are actually care/nursing homes that do actually Nurse and Care. Thank you from the bottom of our hearts.
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Review from Clare R (Daughter of Resident) published on 16 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise all the staff enough for their attentive care, loyalty and understanding both towards my mum and the family. The care my mum received was outstanding in all areas. The management were very approachable and informative which was always reassuring.
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Review from Paul M (Husband of Resident) published on 16 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and staff were excellent, kind, and considerate to my wife in particular. The food was five stars and served properly. The room and bedding were clean and fresh and well lit with all needs available. My wife was happy with it all and she was fussy. I can't finish before I praise the everyday
staff for their constant attention to little details that made my wife's care bearable.
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Review from Paula N (Daughter of Resident) published on 31 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly, my mum has passed away but we take comfort in knowing how well she was looked after at The Shrubbery.
The staff were all amazing, they took time to get to know my mum as a person, not just as a resident. The attention, support and loving care they gave was genuine and was extended to all the
family, not just Mum - so appreciated, especially the compassion shown.
The Shrubbery was spotless, fantastic food and the atmosphere was warm and homey. Thank you to all at The Shrubbery.
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Review from R M (Resident) published on 15 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent.
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Review from Jeanette W (Daughter of Resident) published on 20 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a recent resident, he has recently moved there from another residential home. In the short time that he has been there, although his health is deteriorating, he is so happy and settled and he is eating and sleeping so well. The care and support that is provided is absolutely amazing. I have
been there at busy and quiet times of the day and the residents have been treated with dignity and respect. I can't think of anywhere else I would like him to be for his remaining time. I have had some lovely visits with him and feel so much love for him. The Shrubbery has given me my dad back, the one I remember from my younger days. Thank you so much for all you do for him and also the support you have given me and my family.
Reply from Helen Ayres, Manager at The Shrubbery

Thank you for your kind words. Kind regards

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Current Review Score: 8.9 (8.901)

Overview of Review Score

The Review Score of 8.9 (8.901) out of 10 for The Shrubbery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for The Shrubbery is calculated as follows: ( (46 Excellents x 5) ) ÷ 46 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.901 Points relating to the number of positive Reviews for The Shrubbery is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 4 Positive Reviews ÷ 7.6 = 0.526
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Donna Hales

Job Title: Home Manager Joined: 2023

Hello, I am Donna, I have recently joined the team at The Shrubbery and will be providing consistent support and guidance to the team. As a qualified nurse, I am committed to providing every resident with the best possible care and support.

Frequently Asked Questions about The Shrubbery

What types of Care is The Shrubbery registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Shrubbery have?

There are 34 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Shrubbery?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Shrubbery to the centre of Kidderminster?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Shrubbery to verify any information. View our terms and conditions. The Shrubbery has an Enhanced Service - more info.