Welland House Care Centre

Welland House staff looked after my mother so well during the time she was there. I know she was happy and well cared for in her final months. I was impressed by the excellent activities that were provided for my mum to enjoy during her stay. She especially enjoyed the music and singing, remembering the words and melodies she learned at school. Also the colouring books were just right for her and kept her occupied and content. The staff made her final passing as peaceful and stress free as was possible.

My sister spent 3yearsat Welland the care she received was amazing lov and kindness by theHome Manager and all the staff at all times I can't thank them all enough for their service at all times Everytime I visited I was welcomed by the staff and phone calls always dealt with at any time Well done Welland House

Welland House Care Centre looked after my mother at the end of her life and I could not have asked for better. Mum had been living at home with the assistance of family and carers but her general health had begun to deteriorate and had reached the point where 24 hour care was required. Following her move to Welland House, her health and general well being vastly improved and she began to enjoy her life again, due to the medical and general care that she received. She was treated respectfully by excellent, caring staff and management. Her room was great and there were always activities / entertainment provided which she really enjoyed. The food provided was superb and the whole place was very clean. We were allowed to visit whenever we wanted and were always made to feel welcome by the staff. Even right at the end of mums life, the care she received was exceptional. I would recommend Welland House Care Centre to anyone

My mother came to Welland Care Home in a frail condition. The staff made her feel comfortable and happy. She began to take an interest in her surroundings and problems such as lymphedema in her legs greatly improved. Sadly due to her frailty she passed away in January but she passed peacefully in her sleep being well looked after by nurses and staff. We were well informed when we weren't at her side and we are happy Mum spent her final two months at Welland Care Centre.

We have been visiting our bother here for the last six weeks, while he has stayed at Welland House. We have always been made to feel welcome. We are satisfied that our bother has been well cared for here. Lovely, friendly staff, always polite and helpful.

Thank you very much to the team at Welland House Care Centre who looked after my cousin in the last year of his life. Everybody I met was so helpful and kind. My cousin had a range of difficult health conditions that required nursing care in his last days; these were carefully and competently managed at Welland. In particular, I would like to thank the manager, who is always up-to-date with details of my cousin's condition without needing to go and check. She was a superstar at keeping me informed/advised.

I would also like to thank the nurse I dealt with most often. Despite being very busy she would always take time to talk to me on the phone or in person if needed. Thank you all, again.

All the staff are kind, caring, professional and look after my father really well which is a relief when I live 200 miles away. All his needs are met and I know if anything goes wrong I can rely on the staff at Welland. Brilliant nursing home so looking forward to visiting my father shortly.

In the past few weeks my relative has been with you, I have been very impressed by the service of care. I have had updates and communication from the doctor and members of the nursing team/admin. I have also spoken to the deputy manager and house manager regularly which is rare to do that within most care home settings. I am impressed with the level of safety with Covid-19 and the lengths gone through to ensure this is all compliant. I feel secure when entering the home that it is clean and safe for my relative to be in, as he is currently on end of life care. I am impressed by the few members of staff I have met so far and their approach and commitment to ensuring my relative is safe and comfortable and I am happy I made the choice to go with Welland House.

My mum has been at Welland House for six weeks and the care she has received has been excellent. The staff are friendly and approachable. The care home is clean and tidy. The gardens look lovely for when the weather improves.