Care Homes Owned by Redwood Health Care

If you are faced with the difficult decision of finding a Care Home for your loved one then we heartily recommend.

It is early days for me to properly complete the ratings but our experience so far has been excellent, professional but caring and supportive - thank you.

I really can't fault this care home. From the moment you walk in, it's bright and airy, and the main area where everyone sits and meets has such a warm, welcoming feel to it. The staff are genuinely caring and hopeful - you can tell they're on the ball and really pay attention to the little things. The bedrooms have everything residents need, and it's clear a lot of thought has gone into making people feel comfortable and looked after. Couldn't recommend it more.

My mother was taken to Elmbank for end-of-life palliative care and spent 4 weeks there before passing. In that time we, as a family, were treated with kindness and respect. We were made to feel welcome and comfortable visiting mum at any time including young children. A cup of tea/coffee was always offered.

The heart of the place were the staff. I found they had a genuine, caring attitude toward the residents and the other staff members. I believe the home was well run and I felt that I could communicate any concerns to a well balanced manager. My mother had dementia and I was pleased the staff at Elmbank helped my mum in her final end of life care with a loving resolve. I am thankful to all of them.

As always staff always listen and very attentive. Manager and 2nd in command are great communicators and really show they care. Given that I live in the US relying on the home is vital for me there is no one else to look after my Dad so this home is a god send.

Dad had been at High Lodge for almost three years, the staff we attentive to his particular needs with his Dementia/Alzheimers, they helped Dad and made my wife and I so welcome every-time we visited, we felt like part of a large family. Every member of the team from the nursing, carers, ancillary staff looking after the facilities, cooking, laundry were also so pleasant and nothing was too much trouble. The support to our family has been immeasurable and knowing Dad was safe, secure and being looked after took a massive amount of pressure of the rest of the family. We feel lucky to have had Dad stay there and have the support, love and care that all off the staff provided.

The staff are very friendly, approachable and helpful at The Knoll. It has been a big thing to transfer care of my beloved grandmother, but I can see her needs are being met well and she's benefitting from The Knoll's services, facilities and staff.

Welland House staff looked after my mother so well during the time she was there. I know she was happy and well cared for in her final months. I was impressed by the excellent activities that were provided for my mum to enjoy during her stay. She especially enjoyed the music and singing, remembering the words and melodies she learned at school. Also the colouring books were just right for her and kept her occupied and content. The staff made her final passing as peaceful and stress free as was possible.

Our mum didn't have very long in Elmbank, having been transferred from hospital on the fast track scheme, but the care she received there was wonderful. The staff were lovely and so welcoming to the family and her friends.

The treatment and care that I have been given has been excellent. The staff have been wonderfully kind and they have treated me with care and utmost kindness.

Staff were extremely supportive when he passed away.

Trevor is happy at Elmbank never seen him so happier he just loves it and he has settled nicely there.

The staff at Myford Nursing Home provided outstanding end of life care to our mum. Whilst the stay was short, members of staff were incredibly kind, compassionate and attentive. It felt like a home rather than a care facility. Because we were there for the majority of the time, the team made sure we were looked after as well as our mum with regular check ins and offers of support. We would highly recommend Myford House to anyone who is seeking high quality support for their loved one.

My aunt has resided at Elmbank now for over a year. She has settled well and established a good routine with family, staff and other residents. The staff are always friendly, understanding, and supportive. There is always something going on, such as a singer etc., as well as many escorted trips out. I am very happy with the quality of care my aunt is receiving.

Living overseas it was not always possible to visit my elderly father who was resident at Willow Tree from Nov 24 to Jan 26. During this time Debbie the manager, her deputy Laura and the team maintained outstanding care. The staff cared for my dad. I can't thank them enough. Dad passd away recently, the care and communication and support for me was outstanding.

My wife has been at the knoll for approximately 2 & half year I'm so grateful to the staff for being so caring and passionate with the care they are giving my wife nothing too much trouble and Cara is amazing the new manger has had such a positive approach and made thing even better it feels like a family for me

My grandma is so well cared for, looks so beautiful. Thank you for looking after her. Room always clean and staff cannot do enough to support. A wonderful home.

I have found the service good/satisfactory. One point is the regularity with which the manager changes. I am not happy with the fact that my mother has been kept in her room for several years now. I know that she is no longer able to socialise but I feel she has been bed bound longer than necessary.

This care home has a lovely "homely" feel to it as you walk through the door. The staff are very friendly, nothing is too much trouble & the care they give to my mother is excellant. The manager is very approachable & she know's her residents very well.