Care Home Owned by Redwood Health Care in Nottinghamshire

so safe and looked after by the beautiful care team!
Thank you thank you for making me my mums daughter again and not her carer!

Complex issues to say the least. The previous care-home that mum was at, had virtually starved her, along with many other things.
To cut the long story short. My mother looked healthier at Elmbank, hours before her death (when I last saw mum) than when she left her other decrepit care-home a year and a half ago. The manager (and her team) managed to get mum into a daily routine making sure that mum took food and fluids. Mum never smelt of urine at Elmbank (unlike the previous care-home.) nor did her room, or indeed the establishment itself, smell squalid. Highly recommended.

The staff are friendly and dedicated to the care of all the residents. The manager is always happy to discuss how my family is getting on and knows all about the day they have had. The team also addresses the medical needs of my family with professionalism, empathy and understanding meaning that my family have always been comfortable and content in the home and have never been left in discomfort due to the staffs training and routine within the home. I would highly recommend this home for any families who want a safe and happy place for their loved ones who need the additional help and care during the later stages of their lives.

and said "trust me, I promise we will look after your mum" She lived up to that promise.
My mum was looked after and ended up becoming friendly with the staff and felt she had a very close bond with some in particular The staff were knowledgeable, attentive, caring and often went beyond to make sure my mum was as comfortable and as happy as she could be. I feel confident I made a good decision and would have no hesitation in recommending Elmbank to anyone looking for a nursing home for their loved one.

competent people to look after my mum.

staff. I am happy that he is a resident at Elmbank

clean clothes. She has put on the weight she had previously lost as her food and fluid intake are monitored. The meals I have seen provided seem adequate. There is a daily menu board which seems varied. If there are any health issues or concerns I am promptly contacted. I would recommend this facility to others.

the care at this centre. I have received plenty of care and attention at all times regarding my husband.

family and I are very grateful to have found my aunt's 'new home'.

the members of staff to wear ID badges as it would enable visitors to address them by name.
Great service.

mum is in a nice environment, but the most important thing is the leadership, the staff and the care provided.
I really can't speak highly enough for the leadership, culture, and staff at Elmbank. They are very professional, transparent if anything goes wrong and, above all, they are genuinely caring. Mum now has profound dementia and is very fragile, but I never worry about her. On the contrary, I feel that she lives in a loving home.

supported and cared for the residents.

manner from staff to residents. I appreciate the demands and challenges of looking after our elderly who can be difficult at times.
Keep up the caring vibe. It is good.

that Elm Bank has a real family atmosphere and would certainly recommend the care home to others.

are great and the managers very approachable and has an open door policy if we are concerned about anything.

of the nurses of duty ensure the good health of residents is maintained and appropriately referred to the GP or ambulance service. Before selecting Elmbank, I visited seven others and had no difficulty selecting Elmbank.