Care Homes Owned by Redwood Health Care in Nottinghamshire

My mother was taken to Elmbank for end-of-life palliative care and spent 4 weeks there before passing. In that time we, as a family, were treated with kindness and respect. We were made to feel welcome and comfortable visiting mum at any time including young children. A cup of tea/coffee was always offered.

The heart of the place were the staff. I found they had a genuine, caring attitude toward the residents and the other staff members. I believe the home was well run and I felt that I could communicate any concerns to a well balanced manager. My mother had dementia and I was pleased the staff at Elmbank helped my mum in her final end of life care with a loving resolve. I am thankful to all of them.

Our mum didn't have very long in Elmbank, having been transferred from hospital on the fast track scheme, but the care she received there was wonderful. The staff were lovely and so welcoming to the family and her friends.

Staff were extremely supportive when he passed away.

Trevor is happy at Elmbank never seen him so happier he just loves it and he has settled nicely there.

My aunt has resided at Elmbank now for over a year. She has settled well and established a good routine with family, staff and other residents. The staff are always friendly, understanding, and supportive. There is always something going on, such as a singer etc., as well as many escorted trips out. I am very happy with the quality of care my aunt is receiving.

My mother was living in this care home for two years up to passing a few days ago. Throughout her stay, she received the best possible care. Staff were always kind, loving and compassionate throughout the most challenging times. Always very professional. I give this care home and all staff full marks and highly recommend this care home. 10/10.

The management and staff all do a fantastic job. We have complete confidence in Elmbank.

Thank you thank you for making me my mums daughter again and not her carer!

To cut the long story short. My mother looked healthier at Elmbank, hours before her death (when I last saw mum) than when she left her other decrepit care-home a year and a half ago. The manager (and her team) managed to get mum into a daily routine making sure that mum took food and fluids. Mum never smelt of urine at Elmbank (unlike the previous care-home.) nor did her room, or indeed the establishment itself, smell squalid. Highly recommended.

The Manager and her team are amazing. The home is always clean, the residents are happy and well cared for. The team have always respected my families cultural needs - they understand that they want to eat pasta and other dishes from their home country as well as the regular dishes the home provides. The staff are friendly and dedicated to the care of all the residents. The manager is always happy to discuss how my family is getting on and knows all about the day they have had. The team also addresses the medical needs of my family with professionalism, empathy and understanding meaning that my family have always been comfortable and content in the home and have never been left in discomfort due to the staffs training and routine within the home. I would highly recommend this home for any families who want a safe and happy place for their loved ones who need the additional help and care during the later stages of their lives.

My mum was looked after and ended up becoming friendly with the staff and felt she had a very close bond with some in particular The staff were knowledgeable, attentive, caring and often went beyond to make sure my mum was as comfortable and as happy as she could be. I feel confident I made a good decision and would have no hesitation in recommending Elmbank to anyone looking for a nursing home for their loved one.

They are very helpful and display a lovely nature to help. Staff are easy to converse with and communicate ones feelings and ongoing care for my mum. I consider myself very lucky to have wonderful and competent people to look after my mum.

My stepmother resides at Elmbank Nursing Home, sadly shorted than we expected, but she found some happiness and friends there. Her bedroom was decorated to her liking and staff assisted her on some outings. Thank you for making her last few months of life happy.

My mum was on end of life. Everyone in the nursing home was lovely and gave wonderful care to my mum. Thank you to everyone.

My father has been a resident at Elmbank Nursing Home for 4 years. Whilst he has forgotten much of his life before going to Elmbank he is now getting more enjoyment from the life he has now than when he was at home. He is safe and clean and well cared for. He receives affectionate attention from the staff. I am happy that he is a resident at Elmbank

My mum has been at Elbank for over 12 months. All the staff treat her with care and respect. They get her up and dressed each day and encourage her to take part in activities and meals out for example at Christmas. The rooms are clean and so are the bathrooms and toilets. My mom is always dressed in clean clothes. She has put on the weight she had previously lost as her food and fluid intake are monitored. The meals I have seen provided seem adequate. There is a daily menu board which seems varied. If there are any health issues or concerns I am promptly contacted. I would recommend this facility to others.

I have no complaints about anyone who works here. They are friendly and helpful at all times, work well with other people show caring concern at times feeding when needed, plenty of caring regarding warmth, and plenty of liquids and just generally caring. In fact, I have no complaints at all regarding the care at this centre. I have received plenty of care and attention at all times regarding my husband.

Great service.

I really can't speak highly enough for the leadership, culture, and staff at Elmbank. They are very professional, transparent if anything goes wrong and, above all, they are genuinely caring. Mum now has profound dementia and is very fragile, but I never worry about her. On the contrary, I feel that she lives in a loving home.