Care Homes Owned by Redwood Health Care in Worcestershire

Welland House staff looked after my mother so well during the time she was there. I know she was happy and well cared for in her final months. I was impressed by the excellent activities that were provided for my mum to enjoy during her stay. She especially enjoyed the music and singing, remembering the words and melodies she learned at school. Also the colouring books were just right for her and kept her occupied and content. The staff made her final passing as peaceful and stress free as was possible.

The treatment and care that I have been given has been excellent. The staff have been wonderfully kind and they have treated me with care and utmost kindness.

This care home has a lovely "homely" feel to it as you walk through the door. The staff are very friendly, nothing is too much trouble & the care they give to my mother is excellant. The manager is very approachable & she know's her residents very well.

The end of life care given really was exception. Thank to a brilliant team

My husband was admitted to Brookdale at the beginning of December after spending 3 months in hospital where they didn't bother to get him out of bed, consequently he can no longer stand. What a difference. It's like the difference between black & white. The staff are all lovely and get him up using a hoist, he joins in some of the daily activities which are on offer and I can't thank the staff too much for their care and patience with him. They make us both feel so welcome.

Best wishes Anita, Penny and Noel

The earlier review that was not complimentary about Brookdale, makes me wonder if they were talking about another nursing home.

Thanks to everyone who works so hard to make a difficult situation feel a lot easier to deal with.

The lovely atmosphere is really instilled from the manager down to her team and all combined means it would be the only option we would consider for our loved one.

Thank you all so much.

Where do I start! I could start by telling u that my family member was injured by a member of staff with a drinks trolley that shattered her hip. I could start by saying the residents spend 90% of the time in their rooms or beds unless there's entertainment on. I could start by saying that clients with severe dementia are left wondering the corridors on their own, smashing up other peoples belongings & attacking visitors! I could mention the vile language that comes from the mouths of the staff. Or I could mention that certain staff feel its appropriate to offer relates their phone number for inappropriate reasons (I will let u join the dots) & when told I was married Said "your husband doesn't have to know!" Even Staff have advised us to remove our loved ones from here! This home is smoke and mirrors! Avoid at all costs! Social services are aware and investigations are being made! Our loved one is now safe with us at home!

My sister spent 3yearsat Welland the care she received was amazing lov and kindness by theHome Manager and all the staff at all times I can't thank them all enough for their service at all times Everytime I visited I was welcomed by the staff and phone calls always dealt with at any time Well done Welland House

Brookdale is a lovely care home. All the staff are very caring, polite and professional at all times. My mom has been here nearly 3 years and has been made very welcome from the start. A very homely place. One staff member in particular has gone over and above to ensure all residents are kept busy with weekly entertainment and recently day trips out. Would highly recommend

The manager has been amazing, always making sure we know what's going on and easy to contact if any issues arise.

My dear stepdad has been a resident since July 2024, initially for respite but ultimately as a permanent resident. From the very beginning he was made welcome, his needs were met and he soon settled in to his new environment. They have continued to monitor is ongoing care needs and adjust this accordingly. The nurses and carers are amazing, very friendly, and have built a strong rapport, both with my stepdad and us as a family. The home is currently undergoing refurbishment and my stepdad has had his room completely redecorated and a new laminate floor. His room is homely and comfortable with a lovely view of the garden. There are various activities and entertainment arranged for most days which my stepdad is encouraged to join in with, as well as days out to local venues. The food is home cooked and there is a good variety. Alternative meal options are offered when necessary. We are very happy with the standard of care and would recommend Brookdale Nursing Home without hesitation.

Welland House Care Centre looked after my mother at the end of her life and I could not have asked for better. Mum had been living at home with the assistance of family and carers but her general health had begun to deteriorate and had reached the point where 24 hour care was required. Following her move to Welland House, her health and general well being vastly improved and she began to enjoy her life again, due to the medical and general care that she received. She was treated respectfully by excellent, caring staff and management. Her room was great and there were always activities / entertainment provided which she really enjoyed. The food provided was superb and the whole place was very clean. We were allowed to visit whenever we wanted and were always made to feel welcome by the staff. Even right at the end of mums life, the care she received was exceptional. I would recommend Welland House Care Centre to anyone

My mother came to Welland Care Home in a frail condition. The staff made her feel comfortable and happy. She began to take an interest in her surroundings and problems such as lymphedema in her legs greatly improved. Sadly due to her frailty she passed away in January but she passed peacefully in her sleep being well looked after by nurses and staff. We were well informed when we weren't at her side and we are happy Mum spent her final two months at Welland Care Centre.

We have been visiting our bother here for the last six weeks, while he has stayed at Welland House. We have always been made to feel welcome. We are satisfied that our bother has been well cared for here. Lovely, friendly staff, always polite and helpful.

First visit to my friend, the staff were very friendly. The building certainly needs improvement as regards decorating, both regards rooms and outside. Was surprised to see the use of frozen vegetables and tinned cocktail fruit. my friend's room was clean and tidy and she seems very happy. The staff checked on my friend while I was there and offered me a drink and were very responsive to my questions. Didn't see a manager but seems like a well-run home.

Homely feel.