Brookdale Nursing Home

The treatment and care that I have been given has been excellent. The staff have been wonderfully kind and they have treated me with care and utmost kindness.

This care home has a lovely "homely" feel to it as you walk through the door. The staff are very friendly, nothing is too much trouble & the care they give to my mother is excellant. The manager is very approachable & she know's her residents very well.

The end of life care given really was exception. Thank to a brilliant team

My husband was admitted to Brookdale at the beginning of December after spending 3 months in hospital where they didn't bother to get him out of bed, consequently he can no longer stand. What a difference. It's like the difference between black & white. The staff are all lovely and get him up using a hoist, he joins in some of the daily activities which are on offer and I can't thank the staff too much for their care and patience with him. They make us both feel so welcome.

Best wishes Anita, Penny and Noel

The earlier review that was not complimentary about Brookdale, makes me wonder if they were talking about another nursing home.

Thanks to everyone who works so hard to make a difficult situation feel a lot easier to deal with.

The lovely atmosphere is really instilled from the manager down to her team and all combined means it would be the only option we would consider for our loved one.

Thank you all so much.

Where do I start! I could start by telling u that my family member was injured by a member of staff with a drinks trolley that shattered her hip. I could start by saying the residents spend 90% of the time in their rooms or beds unless there's entertainment on. I could start by saying that clients with severe dementia are left wondering the corridors on their own, smashing up other peoples belongings & attacking visitors! I could mention the vile language that comes from the mouths of the staff. Or I could mention that certain staff feel its appropriate to offer relates their phone number for inappropriate reasons (I will let u join the dots) & when told I was married Said "your husband doesn't have to know!" Even Staff have advised us to remove our loved ones from here! This home is smoke and mirrors! Avoid at all costs! Social services are aware and investigations are being made! Our loved one is now safe with us at home!

Brookdale is a lovely care home. All the staff are very caring, polite and professional at all times. My mom has been here nearly 3 years and has been made very welcome from the start. A very homely place. One staff member in particular has gone over and above to ensure all residents are kept busy with weekly entertainment and recently day trips out. Would highly recommend

The manager has been amazing, always making sure we know what's going on and easy to contact if any issues arise.

My dear stepdad has been a resident since July 2024, initially for respite but ultimately as a permanent resident. From the very beginning he was made welcome, his needs were met and he soon settled in to his new environment. They have continued to monitor is ongoing care needs and adjust this accordingly. The nurses and carers are amazing, very friendly, and have built a strong rapport, both with my stepdad and us as a family. The home is currently undergoing refurbishment and my stepdad has had his room completely redecorated and a new laminate floor. His room is homely and comfortable with a lovely view of the garden. There are various activities and entertainment arranged for most days which my stepdad is encouraged to join in with, as well as days out to local venues. The food is home cooked and there is a good variety. Alternative meal options are offered when necessary. We are very happy with the standard of care and would recommend Brookdale Nursing Home without hesitation.

First visit to my friend, the staff were very friendly. The building certainly needs improvement as regards decorating, both regards rooms and outside. Was surprised to see the use of frozen vegetables and tinned cocktail fruit. my friend's room was clean and tidy and she seems very happy. The staff checked on my friend while I was there and offered me a drink and were very responsive to my questions. Didn't see a manager but seems like a well-run home.

Homely feel.

I am very pleased with the care my stepfather receives and the cleanliness of the home, it really does feel homely and warm. I would definitely recommend.

Cannot fault the staff and the care my husband has received since April 2023. Such a friendly, caring team. The home itself is a true home from home. Excellent freshly prepared meals, as well as always making sure my husband's room is clean. What a well-run care home. Thank you for all you do.

The staff are wonderful and caring. The building and some rooms are in need of decoration and are not luxurious at all, but for 'end of life' care the most important part is the staff and they rate very highly. I would use this nursing home if a similar situation arose. I was pleased with our choice, due to the good care they took looking after our relative.

If you’re looking for a placement for a loved one this is a very good option. The staff certainly seem very committed and show care, warmth and humour appropriately. They took my brother and his wife in an emergency situation. We feel fortunate that they are somewhere being so well cared for.

From the moment I entered Brookdale Nursing Home I felt such warmth from the staff. My aunt was only there a short time and passed away in the home. The nursing staff were wonderful, very caring with such empathy and respect as my aunt came to end of life. Thank you so much.