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The home is a listed Georgian residence over two floors, converted, with communal areas on both floors and extended for nursing care. It provides a safe, comfortable and homely environment for all...
Care Provided by Brookdale Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Brookdale Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Redwood Health Care
- Private Owned
Person in charge
- Natalie Taylor(Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 1
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (2)
Parking
- Carpark
Brookdale Nursing Home Reviews (35)
Brookdale Nursing Home has a Review Score of 9.3 (9.332) out of 10, based on 13 reviews in the last 2 years.
Over all time Brookdale Nursing Home has 35 reviews.
The treatment and care that I have been given has been excellent. The staff have been wonderfully kind and they have treated me with care and utmost kindness.
Thankyou for your review Enid, we hope you are doing well and loving your new home. We are glad to have been able to help to get you back on your feet.
This care home has a lovely "homely" feel to it as you walk through the door. The staff are very friendly, nothing is too much trouble & the care they give to my mother is excellant. The manager is very approachable & she know's her residents very well.
Thankyou for your lovely words Claire. I'm really pleased your mum is settling in well at Brookdale.
The end of life care given really was exception. Thank to a brilliant team
My husband was admitted to Brookdale at the beginning of December after spending 3 months in hospital where they didn't bother to get him out of bed, consequently he can no longer stand. What a difference. It's like the difference between black & white. The staff are all lovely and get him up using a hoist, he joins in some of the daily activities which are on offer and I can't thank the staff too much for their care and patience with him. They make us both feel so welcome.
Thank you for your lovely review - We welcome you and your family to our little Brookdale family.
The last week of end of life was exceptional both towards Dad and ourselves. The staff could not have done anymore for us and the care and emotional support was very professional and warming
A special thank you to Ray who greeted dad on his first admission and took great care of his shaving and personal care - especially with the shaving off that moustache, and the cook, Julie's sister, cheffy as we called her for the delicious goodies she gave us especially as being sooo busy preparing for all the residents.
Once again a huge thank you to all
Best wishes Anita, Penny and Noel
Thankyou so much for your kind words Anita. I will pass this on to all the staff who cared for your dad. Caring for your dad and getting to know you as a family has been such a pleasure.
We have tried other care homes which are purpose built and have all the mod cons but the care was appalling. (Or lack of!!)
The carers are absolutely brilliant with him and I cannot fault the care. He himself is very happy there and has not had a bad word to say about any of them, quite the contrary.
The kindness and patience of the carers is outstanding.
He isn't left lying or sitting around in his room and participates in most activities. Someone needs to take him there so he is always looked after in that respect.
I have had occasion to speak to management a couple of times and they always make the time and reassure me if there have been any problems, not with the care, but my own anxieties about my husband.
The earlier review that was not complimentary about Brookdale, makes me wonder if they were talking about another nursing home.
We are really pleased that your husband has settled so well and It is a pleasure to have you both join our little family. Moving a loved one into permanent care is always a really hard decision but seeing you looking so much more relaxed and enjoying your time together should help you realise that the decision was the right one.
She has Dementia and her needs have become intensive but the help and care we have received has been , without exaggeration, a real life saver .
The staff and management are all very welcoming, they always have time for you and the care , and we do know the difference, is absolutely first class .
The communication is excellent and they are always easily contactable. We get regular updates, she gets constant stimulation ie:- exercise classes, activities, music etc and she is more relaxed and free of anxiety in this lovely place .
Thanks to everyone who works so hard to make a difficult situation feel a lot easier to deal with.
Initially whilst in for respite, he was treated with exemplary care, ensuring constant changes were made and care provided to better my Dad's comfort, quality of life and safety.
After a brief spell back home, this was to be a permanent arrangement shortly after, which was made so much easier by it already feeling so homely. He's provided with lovely food, has some of the very best care and nothing is ever overlooked in terms of constantly making further improvements tailored to each individuals needs.
The lovely atmosphere is really instilled from the manager down to her team and all combined means it would be the only option we would consider for our loved one.
Thank you for such a kind review - we understand how difficult this decision can be and will always do our best to make people feel comfortable and that it is a home from home.
It was a bank holiday weekend, when I realised I could no longer care properly for him on my own, I didn't know which way to turn so I phoned Brookdale. Their response was above and beyond, they flew into action and he was admitted as soon as I could get him there. I even had a call from the manager who was off duty offering help to get him there.
The standard of care my husband has received since has been faultless. He is settled now (which is no mean feat) due to the care of every member of staff. There are no visiting times, I can visit day or night unannounced, which for me, speaks volumes.
It's a difficult and sad time, when the day comes that your loved one needs full time nursing care, but I am so happy he is where he is and is so well cared for.
Thank you all so much.
Thank you for your lovely words, they are much appreciated. No-one ever plans to live in a care home but when it is needed we do our best to be there for the resident and the family and always encourage people to treat Brookdale like their own home, coma and go as you please and bring pets, children and definitely babies as our ladies faces light up at the sight of a baby.
Where do I start! I could start by telling u that my family member was injured by a member of staff with a drinks trolley that shattered her hip. I could start by saying the residents spend 90% of the time in their rooms or beds unless there's entertainment on. I could start by saying that clients with severe dementia are left wondering the corridors on their own, smashing up other peoples belongings & attacking visitors! I could mention the vile language that comes from the mouths of the staff. Or I could mention that certain staff feel its appropriate to offer relates their phone number for inappropriate reasons (I will let u join the dots) & when told I was married Said "your husband doesn't have to know!" Even Staff have advised us to remove our loved ones from here! This home is smoke and mirrors! Avoid at all costs! Social services are aware and investigations are being made! Our loved one is now safe with us at home!
I am so glad that Mom has settled well at home with her daughter as that was the only place she really wanted to be. I am unable to comment further regarding your allegations as this information can only be shared with next of kin not family friends.
Brookdale is a lovely care home. All the staff are very caring, polite and professional at all times. My mom has been here nearly 3 years and has been made very welcome from the start. A very homely place. One staff member in particular has gone over and above to ensure all residents are kept busy with weekly entertainment and recently day trips out. Would highly recommend
Thank you so much for your kind words - getting to know your mom and your family has been a pleasure for all of the team.
There are activities to meet everyone's needs from gentle fitness classes / singers / animal man and lots of crafty things .
Food is lovely,and freshly cooked everyday and residents are always given a choice so no one ever goes hungry.
A lot of improvement have been done in the home in the last 12 mths and they are freshly decorating rooms .
They welcome communication and your voice is heard. Holding regular family meetings.
The manager has been amazing, always making sure we know what's going on and easy to contact if any issues arise.
My dear stepdad has been a resident since July 2024, initially for respite but ultimately as a permanent resident. From the very beginning he was made welcome, his needs were met and he soon settled in to his new environment. They have continued to monitor is ongoing care needs and adjust this accordingly. The nurses and carers are amazing, very friendly, and have built a strong rapport, both with my stepdad and us as a family. The home is currently undergoing refurbishment and my stepdad has had his room completely redecorated and a new laminate floor. His room is homely and comfortable with a lovely view of the garden. There are various activities and entertainment arranged for most days which my stepdad is encouraged to join in with, as well as days out to local venues. The food is home cooked and there is a good variety. Alternative meal options are offered when necessary. We are very happy with the standard of care and would recommend Brookdale Nursing Home without hesitation.
Thank you for your kind words - It is lovely to see how much your Stepdad enjoys his trips out as well as activities in the home.
First visit to my friend, the staff were very friendly. The building certainly needs improvement as regards decorating, both regards rooms and outside. Was surprised to see the use of frozen vegetables and tinned cocktail fruit. my friend's room was clean and tidy and she seems very happy. The staff checked on my friend while I was there and offered me a drink and were very responsive to my questions. Didn't see a manager but seems like a well-run home.
Food looks appetising and fresh.
Homely feel.
Any questions are answered by the manager who is always available.
Food seems to be well varied and enjoyed by the residents and can be flexible which is great.
I am very pleased with the care my stepfather receives and the cleanliness of the home, it really does feel homely and warm. I would definitely recommend.
Cannot fault the staff and the care my husband has received since April 2023. Such a friendly, caring team. The home itself is a true home from home. Excellent freshly prepared meals, as well as always making sure my husband's room is clean. What a well-run care home. Thank you for all you do.
The staff are wonderful and caring. The building and some rooms are in need of decoration and are not luxurious at all, but for 'end of life' care the most important part is the staff and they rate very highly. I would use this nursing home if a similar situation arose. I was pleased with our choice, due to the good care they took looking after our relative.
If you’re looking for a placement for a loved one this is a very good option. The staff certainly seem very committed and show care, warmth and humour appropriately. They took my brother and his wife in an emergency situation. We feel fortunate that they are somewhere being so well cared for.
From the moment I entered Brookdale Nursing Home I felt such warmth from the staff. My aunt was only there a short time and passed away in the home. The nursing staff were wonderful, very caring with such empathy and respect as my aunt came to end of life. Thank you so much.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Brookdale Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Brookdale Nursing Home.
Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Brookdale Nursing Home
What types of Care is Brookdale Nursing Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Brookdale Nursing Home have?
There are 36 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Brookdale Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Brookdale Nursing Home to the centre of Kidderminster?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
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