Brookdale Nursing Home

16 Blakebrook, Kidderminster DY11 6AP
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9.5 31 Reviews
  • Brookdale Nursing Home, Kidderminster
Brookdale Nursing Home is situated in the Blakebrook area of Kidderminster, in close proximity to Kidderminster Hospital and Treatment Centre. It is situated within walking distance of Brinton Park, close to local amenities and on good public transport routes.

The home is a listed Georgian residence over two floors, converted, with communal areas on both floors and extended for nursing care. It provides a safe, comfortable and homely environment for all residents.

The highly trained nursing staff are committed to providing excellent Palliative and Nursing care.

The home has a Dementia friendly, South facing garden which is easily accessible on foot, or in a wheelchair. It has a varied activities programme with external entertainers regularly visiting the home which enables the team to provide the best personalised activities for each, individual resident.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £750 – £1050
  • Self-Funded Residential Dementia Care: £850 – £1150
  • Self-Funded Nursing Care: £850 – £1150
  • Self-Funded Nursing Dementia Care: £950 – £1250

These prices are only a guideline, please contact Brookdale Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Angela Butler (Acting Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 1

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (2)

Parking

  • Carpark

Brookdale Nursing Home Reviews (31)

9.5

Brookdale Nursing Home has a Review Score of 9.5 (9.545) out of 10, based on 14 reviews in the last 2 years.
Over all time Brookdale Nursing Home has 31 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Brookdale Nursing Home
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Total of 31, showing 1-20
Review from Hilary L (Daughter of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Brookdale nursing home enough. The staff have gone above and beyond to make mum as a new resident welcome after she had spent 13 long weeks in hospital. Nothing is ever too much trouble and attention to detail has been amazing. The staff are all so friendly. I would recommend Brookdale
nursing home to anyone and can't thank them enough!
Reply from Angela Butler, Nursing manager at Brookdale Nursing Home

Thank you for your lovely review - It is so kind of you to comment that our staff have gone above and beyond your expectations. We welcome you and your family to our little family.

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Review from Kay L (Wife of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is now into his 5th week of permanent care, after having 2 periods of respite care.
We have tried other care homes which are purpose built and have all the mod cons but the care was appalling. (Or lack of!!)
The carers are absolutely brilliant with him and I cannot fault the care. He himself
is very happy there and has not had a bad word to say about any of them, quite the contrary.
The kindness and patience of the carers is outstanding.
He isn't left lying or sitting around in his room and participates in most activities. Someone needs to take him there so he is always looked after in that respect.
I have had occasion to speak to management a couple of times and they always make the time and reassure me if there have been any problems, not with the care, but my own anxieties about my husband.
The earlier review that was not complimentary about Brookdale, makes me wonder if they were talking about another nursing home.
Reply from Angela Butler, Nursing manager at Brookdale Nursing Home

We are really pleased that your husband has settled so well and It is a pleasure to have you both join our little family. Moving a loved one into permanent care is always a really hard decision but seeing you looking so much more relaxed and enjoying your time together should help you realise that the decision was the right one.

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Review from Andrew R (Son of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say how very happy we are with the care our Mum is receiving at Brookdale .
She has Dementia and her needs have become intensive but the help and care we have received has been , without exaggeration, a real life saver .
The staff and management are all very welcoming, they always
have time for you and the care , and we do know the difference, is absolutely first class .
The communication is excellent and they are always easily contactable. We get regular updates, she gets constant stimulation ie:- exercise classes, activities, music etc and she is more relaxed and free of anxiety in this lovely place .
Thanks to everyone who works so hard to make a difficult situation feel a lot easier to deal with.
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Review from Helen E (Daughter of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a very difficult family decision for my Dad to enter a nursing home, however when we looked around Brookdale we were taken in by the warmth of the staff and you could feel the passion and understanding from the manager.
Initially whilst in for respite, he was treated with exemplary care, ensuring
constant changes were made and care provided to better my Dad's comfort, quality of life and safety.
After a brief spell back home, this was to be a permanent arrangement shortly after, which was made so much easier by it already feeling so homely. He's provided with lovely food, has some of the very best care and nothing is ever overlooked in terms of constantly making further improvements tailored to each individuals needs.
The lovely atmosphere is really instilled from the manager down to her team and all combined means it would be the only option we would consider for our loved one.
Reply from Angela Butler, Nursing manager at Brookdale Nursing Home

Thank you for such a kind review - we understand how difficult this decision can be and will always do our best to make people feel comfortable and that it is a home from home.

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Review from Janet M (Wife of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Previously my husbands time was respite at Brookdale Nursing Home, he is now a permanent resident due to a significant down turn in his condition.
It was a bank holiday weekend, when I realised I could no longer care properly for him on my own, I didn't know which way to turn so I phoned Brookdale.
Their response was above and beyond, they flew into action and he was admitted as soon as I could get him there. I even had a call from the manager who was off duty offering help to get him there.
The standard of care my husband has received since has been faultless. He is settled now (which is no mean feat) due to the care of every member of staff. There are no visiting times, I can visit day or night unannounced, which for me, speaks volumes.
It's a difficult and sad time, when the day comes that your loved one needs full time nursing care, but I am so happy he is where he is and is so well cared for.
Thank you all so much.
Reply from Angela Butler, Nursing manager at Brookdale Nursing Home

Thank you for your lovely words, they are much appreciated. No-one ever plans to live in a care home but when it is needed we do our best to be there for the resident and the family and always encourage people to treat Brookdale like their own home, coma and go as you please and bring pets, children and definitely babies as our ladies faces light up at the sight of a baby.

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Review from J E (Daughter of Resident) published on 23 July 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Where do I start! I could start by telling u that my family member was injured by a member of staff with a drinks trolley that shattered her hip. I could start by saying the residents spend 90% of the time in their rooms or beds unless there's entertainment on. I could start by saying that clients with
severe dementia are left wondering the corridors on their own, smashing up other peoples belongings & attacking visitors! I could mention the vile language that comes from the mouths of the staff. Or I could mention that certain staff feel its appropriate to offer relates their phone number for inappropriate reasons (I will let u join the dots) & when told I was married Said "your husband doesn't have to know!" Even Staff have advised us to remove our loved ones from here! This home is smoke and mirrors! Avoid at all costs! Social services are aware and investigations are being made! Our loved one is now safe with us at home!
Reply from Donna Hales, Nursing manager at Brookdale Nursing Home

I am so glad that Mom has settled well at home with her daughter as that was the only place she really wanted to be. I am unable to comment further regarding your allegations as this information can only be shared with next of kin not family friends.

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Review from K B (Daughter of Resident) published on 12 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brookdale is a lovely care home. All the staff are very caring, polite and professional at all times. My mom has been here nearly 3 years and has been made very welcome from the start. A very homely place. One staff member in particular has gone over and above to ensure all residents are kept busy with
weekly entertainment and recently day trips out. Would highly recommend
Reply from Angela Butler, Nursing manager at Brookdale Nursing Home

Thank you so much for your kind words - getting to know your mom and your family has been a pleasure for all of the team.

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Review from J B (Daughter of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Trying to find the right home for your loved ones is a daunting task, so many care homes around but so many horror stories out there. We did a lot of research and viewed a lot of homes, Brookdale stood out from others due to its friendly down to earth staff and the home from home feel. Over 12 mths
on we still know we made the right call. staff are friendly and always happy to help/ listen or deal with any issues.
There are activities to meet everyone's needs from gentle fitness classes / singers / animal man and lots of crafty things .
Food is lovely,and freshly cooked everyday and residents are always given a choice so no one ever goes hungry.
A lot of improvement have been done in the home in the last 12 mths and they are freshly decorating rooms .
They welcome communication and your voice is heard. Holding regular family meetings.
The manager has been amazing, always making sure we know what's going on and easy to contact if any issues arise.
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Review from Lucy Anne B (Stepdaughter of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dear stepdad has been a resident since July 2024, initially for respite but ultimately as a permanent resident. From the very beginning he was made welcome, his needs were met and he soon settled in to his new environment. They have continued to monitor is ongoing care needs and adjust this accordingly.
The nurses and carers are amazing, very friendly, and have built a strong rapport, both with my stepdad and us as a family. The home is currently undergoing refurbishment and my stepdad has had his room completely redecorated and a new laminate floor. His room is homely and comfortable with a lovely view of the garden. There are various activities and entertainment arranged for most days which my stepdad is encouraged to join in with, as well as days out to local venues. The food is home cooked and there is a good variety. Alternative meal options are offered when necessary. We are very happy with the standard of care and would recommend Brookdale Nursing Home without hesitation.
Reply from Angela Butler, Nursing manager at Brookdale Nursing Home

Thank you for your kind words - It is lovely to see how much your Stepdad enjoys his trips out as well as activities in the home.

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Review from P S (Friend of Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
First visit to my friend, the staff were very friendly. The building certainly needs improvement as regards decorating, both regards rooms and outside. Was surprised to see the use of frozen vegetables and tinned cocktail fruit. my friend's room was clean and tidy and she seems very happy. The staff
checked on my friend while I was there and offered me a drink and were very responsive to my questions. Didn't see a manager but seems like a well-run home.
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Review from Rebecca M (Stepdaughter of Resident) published on 19 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff and management are always helpful and friendly.
Food looks appetising and fresh.
Homely feel.
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Review from E B (Stepdaughter of Resident) published on 19 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always so welcoming and seem to have a good relationship with my stepfather.
Any questions are answered by the manager who is always available.
Food seems to be well varied and enjoyed by the residents and can be flexible which is great.
I am very pleased with the care my stepfather receives
and the cleanliness of the home, it really does feel homely and warm. I would definitely recommend.
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Review from J P (Wife of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot fault the staff and the care my husband has received since April 2023. Such a friendly, caring team. The home itself is a true home from home. Excellent freshly prepared meals, as well as always making sure my husband's room is clean. What a well-run care home. Thank you for all you do.
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Review from S P (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are wonderful and caring. The building and some rooms are in need of decoration and are not luxurious at all, but for 'end of life' care the most important part is the staff and they rate very highly. I would use this nursing home if a similar situation arose. I was pleased with our choice,
due to the good care they took looking after our relative.
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Review from Janet H (Sister of Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you’re looking for a placement for a loved one this is a very good option. The staff certainly seem very committed and show care, warmth and humour appropriately. They took my brother and his wife in an emergency situation. We feel fortunate that they are somewhere being so well cared for.
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Review from Marilyn B (Niece of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I entered Brookdale Nursing Home I felt such warmth from the staff. My aunt was only there a short time and passed away in the home. The nursing staff were wonderful, very caring with such empathy and respect as my aunt came to end of life. Thank you so much.
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Review from Jonathan H (Son of Resident) published on 30 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Brookdale has been extremely positive. When my mother arrived after a stay in hospital, she had declined a lot and it didn't look like she would be with us for long. However, after the professional care of 100% from the staff, she has improved, virtually to the condition she was in
before she became ill (at another care home). The staff are all extremely friendly and there is a great atmosphere in the home. I feel that this greatly affects the well-being of the residents. When my mum has become ill, it has been spotted and rectified immediately. I have a feeling this was not done in the previous care home and why she ended up in hospital.
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Review from Luke H (Son of Resident) published on 27 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for taking such fantastic care of my dad and us. We always felt so supported by all of you. The jobs that you all do are so so stressful but so important. As yet, everyone that we met showed us so much love, kindness and patience. You are all brilliant at your jobs, but more than that you
are wonderful human beings. Brookdale has such a warm future that comes from the top and permeates everyone in the team. You have made the toughest time of our lives that much more bearable because of the way we can look back at how you were there for all of us. Thank you.
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Review from Benjamin H (Son of Resident) published on 27 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father went to Brookdale in November 2022. We are so glad we chose for him to be there. The staff are caring, supportive and helpful, nothing was ever too much trouble. Not only looking after him but also making sure myself and our family were always made comfortable and looked after and made welcome.
We couldn't have asked for more. My father passed away and once again, the end-of-life nurse was there with comfort and support until the end, as were other members of staff. Thank you to all.
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Review from Angela F (Daughter of Resident) published on 13 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in the nursing home a few days and the care he has been given is amazing. All the staff are so lovely. Thanks for making his transition so easy and thanks for welcoming the family too.
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Current Review Score: 9.5 (9.545)

Overview of Review Score

The Review Score of 9.5 (9.545) out of 10 for Brookdale Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.545 for Brookdale Nursing Home is calculated as follows: ( (136 Excellents x 5) + (12 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (12 Very Poors x 1) ) ÷ 167 Ratings = 4.545
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brookdale Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Brookdale Nursing Home

What types of Care is Brookdale Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brookdale Nursing Home have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Brookdale Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brookdale Nursing Home to the centre of Kidderminster?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brookdale Nursing Home to verify any information. View our terms and conditions. Brookdale Nursing Home has an Enhanced Service - more info.