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Care Home Owned by Redwood Health Care in Gloucestershire

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Redwood Health Care in Gloucestershire

Only the locations & reviews in Gloucestershire for Redwood Health Care are showing below.

View the details of all 7 locations (with 187 reviews) owned by Redwood Health Care

Redwood Health Care Locations in Gloucestershire (1)

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1 Care Home owned by Redwood Health Care in Gloucestershire
The Knoll Care Home

335A Stroud Road, Tuffley, Gloucester GL4 0BD 

8.7 50 reviews
"My mum has been a resident for nearly 18 months and I am so pleased with the care, support and welfare being provided. I feel so much…"   Read all 50 reviews
Location Type Care Home

The Knoll Care Home is a stunning partially Grade II listed Georgian building located in the charming village of Tuffley in Gloucester with scenic views overlooking the Malvern Hills and easy access from the M5 motorway. The Knoll Care Home offers… Read more about The Knoll Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 34 Rooms
  • from £900 / week

Redwood Health Care Reviews in Gloucestershire (50)

9.3

Redwood Health Care has a Group Review Score of 9.3 (9.276) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Redwood Health Care must have a Review Score.

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Review of

The Knoll Care Home

from L W (Daughter of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for nearly 18 months and I am so pleased with the care, support and welfare being provided. I feel so much better in myself knowing she is happy safe, and secure in this wonderful care home. She enjoys all the activities and she has a brilliant rapport with the staff. Thanks
to the care home for giving my mum a wonderful lease of life.
Reply from Reece Welsted, Home Manager at The Knoll Care Home
Thank you for your lovely comments and review Lisa, this means the world to the staff and it is greatly appreciated
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Review of

The Knoll Care Home

from Sue F (Daughter of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at The Knoll for a trial period, with a view to remaining there if she settles OK and likes it. My background is as a social worker, which makes me very observant and I have only seen positive behaviour from the staff towards residents, some whom can be very demanding and belligerent
at times, due to their conditions, so I take my hat off to them! My mum has enjoyed all the food, with barely a complaint and loves watching the wildlife in the beautiful grounds, which include deer, hares, rabbits, foxes and squirrels, as well as lots of bird life - it really is a lovely setting. It is great to be able to visit mum now and not be worrying about how I will find her, having been at home with carers coming in. Her room is fairly small, so not much scope for bringing her own furniture in but she has a lovely view and the room is always light and warm. She is presenting as much better, cognitively, than she has for months and I put this down to the consistent care received.
Reply from Reece Welsted, Home Manager at The Knoll Care Home
Thank you Sue for your lovely comments and feelings towards the level of care your mother is receiving and the benefits it is having. The staff are very touched by your kinds words and reviewThank you…read more
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Review of

The Knoll Care Home

from Janet N (Friend of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend moved in to The Knoll at the end of July at first was very unsure but now has settled and has nothing but praise for the staff and food. Also has started to mix in the dining room and take part in activities. Always made welcome when visiting.
Reply from Reece Welsted, Home Manager at The Knoll Care Home
Thank you for the kind words. We at The Knoll thrive on ensuring our residents receive the best care, and we like to ensure all relatives are a part of this process
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Review of

The Knoll Care Home

from B W (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
This is a place I would send my worst enemy. Totally mis advertised and misleading website. It hardly does anything that it advertises. Ive never seen a written menu in a folder to choose from, and as for a wine menu??!!!!! never seen a bottle of wine there.! The care is not up to standard at all.
Breakfast meals constantly missed with various residents, clothing going missing and misplaced, cleanliness an issue. Twice in the last months my mother was there, residents saying 'if i pretend to be dead, maybe they will notice me' soul destroying to be around.
Reply from Chris Potter, Operations Manager at The Knoll Care Home
I am so sorry that you feel that the care your mother received was below the level you expected however I am unable to comment further regarding your allegations whilst we are in the process of…read more
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Review of

The Knoll Care Home

from Nicholas L (Son of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Excellent staff who are caring and empathetic. Generally good facilities only marked down slightly by rooms not being en suite. I think in this day and age all care facilities should have at least some en suite rooms for guest able to use them unattended to maintain individual dignity. I accept this
facility probably does not have the infrastructure to support this. I only have respect and gratitude to a caring staff and carers.
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Review of

The Knoll Care Home

from Sue S (Daughter of Resident) published on 16 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very friendly and keep you informed about any actions or problems that may arise. Good activities which unfortunately my mother will not participate in but thats not without the staff trying.
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Review of

The Knoll Care Home

from Sandra A (Wife of Resident) published on 14 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very kind and very helpful and very committed to all residents and visitors.
Reply from Sara Gardner, Home Manager at The Knoll Care Home
Thank you for the kind words. We at The Knoll thrive on ensuring our residents receive the best care, and we like to ensure all relatives are a part of the growth of the home.
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Review of

The Knoll Care Home

from S M (Granddaughter of Resident) published on 30 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited The Knoll in Gloucester to see my grandad and the home had a party, a lady was one hundred years old and another couple had been married sixty years. The manager and staff did a fantastic job decorating and cooking the lovely food. My grandad was not well, so was asleep and did not get to
enjoy the party. The singer was good and sang lots of songs the residents liked.
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Review of

The Knoll Care Home

from Ann W (Daughter of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Knoll Care Home is a wonderful place. My mum was there for two years before she passed away. I would recommend The Knoll Care Home 100%. All staff are lovely and care for the residents as their own family.
Reply from Hasib Rahman, Home Manager at The Knoll Care Home
Thank you Ann for your wonderful comments and feedback. You continue to be very supportive and give good feedback. Some of the family members whose loved ones used to live here, but still coming to…read more
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Review of

The Knoll Care Home

from E A (Granddaughter of Resident) published on 11 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful place to leave a loved one to be cared for. Nothing was too much of a problem. Everyone from the managers to the handyman showed genuine care for my nanny. Beautiful grounds and well-equipped facilities.
If you are looking for somewhere that doesn’t just meet your loved one's physical needs
but gets to know them as an individual and does their utmost to cater for that - this should be your choice. Thank you to every member of the staff.
Reply from Hasib Rahman, Home Manager at The Knoll Care Home
Thank you for your exceptional words about us. That you and we really proud about us when family and friends make positive comments about us like you.
Thank you again for your kind words and feedback…read more
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Review of

The Knoll Care Home

from E J (Grandson of Resident) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the Knoll Care Home are superb. Extremely kind and patient. It's a difficult situation to be in but there is nowhere I would rather my grandfather be, the care is excellent.
Reply from Hasib Rahman, Home Manager at The Knoll Care Home
Hi,
Thank you for your kind words and review about The Knoll and members of staff. When family give us positive feedback, which will help us to go the extra mile and if there any negative feedback…read more
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Review of

The Knoll Care Home

from Keri-Louise J (Daughter of Resident) published on 29 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time we visit Dad at The Knoll Care Home the staff are kind and courteous, someone is always available to discuss concerns and these are dealt with promptly. Dad seems very content and has a good relationship with the staff.
Reply from Hasib Rahman, Home Manager at The Knoll Care Home
Hi,
Thank you for your kind words. We believe when any service user comes to stay here short or long term, this is their home and we are supporting them with care and love. We work here like a family…read more
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Review of

The Knoll Care Home

from D C (Daughter of Resident) published on 27 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They are extremely patient and caring. Very friendly and supportive manager.
Reply from Hasib Rahman, Home Manager at The Knoll Care Home
Thank you for your kind feedback. We appreciate your time to give us feedback/review which helps us to take the necessary steps to develop the area, if there are any, and always makes us smile and…read more
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Review of

The Knoll Care Home

from Amanda E (Daughter of Resident) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really lovely place and very friendly staff. Mum is really well looked after.
Reply from Hasib Rahman, Home Manager at The Knoll Care Home
We are really appreciative for your kind review. Any positive review gives us the opportunity to go extra miles and negative reviews help us to correct what we need to do.
Thank you for your kind…read more
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Review of

The Knoll Care Home

from David A (Son of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are providing excellent support to my mother. They keep me well-informed and updated regarding any issues. They give my mother excellent emotional and physical support. The manager and all staff know my mother and treat her with dignity and respect.
Reply from Hasib Rahman, Home Manager at The Knoll Care Home
Hi David,
Thank you for your review. It is our pleasure to look after all individuals living at The Knoll Care Home, including your mum. We enjoy looking after individuals with love and care with…read more
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Review of

The Knoll Care Home

from Joy W (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My late mother was a resident in The Knoll Care Home for 2 and a half years. She suffered with dementia and mobility issues. The manager and all the staff in that time gave Mum the most considerate care and looked after all her needs with compassion and dignity.
Reply from Hasib Rahman, Home Manager at The Knoll Care Home
Hi Joy,
Thank you for your kind words and review. Your mother was such a nice person. She always said I am looking very handsome and smart. She was a such character to make all staff smile. We miss…read more
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Review of

The Knoll Care Home

from Stephen C (Father of Resident) published on 23 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and clean. Caring people, very good boss.
Reply from Hasib Rahman, Home Manager at The Knoll Care Home
Thank you for your kind review. Any positive review inspires us to go the extra mile, but also any negative review gives us the opportunity to make corrections where needed.
You always give us…read more
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Review of

The Knoll Care Home

from Nicholas T (Son of Resident) published on 14 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and honest staff. I believe they really do make friends with residents.
Reply from Hasib Rahman, Home Manager at The Knoll Care Home
Hi Nicolas, thank you for your kind review. You understand how we care and maintain our service users. We believe this is their home and we are here for supporting them, as well we talk to them like…read more
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Review of

The Knoll Care Home

from I B (Daughter of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and informative staff. Very good support from the manager - very helpful with any questions.
Reply from Hasib Rahman, Home Manager at The Knoll Care Home
Thank you for your kind review of The Knoll. Hope we will continue support to our service users' needs continuously.
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Review of

The Knoll Care Home

from Emma D (Daughter of Resident) published on 1 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming at all times. My dad is very well looked after and extremely happy here. The staff are all very caring and make me feel assured of my dad's safety around the clock. I'm very happy with the services of The Knoll and thank you for everything.
Reply from Hasib Rahman, Home Manager at The Knoll Care Home
Emma, thank you for your wonderful comments and feedback. We believe this is our service users' home and we work for them. Our main responsibility is to make them happy, comfortable and safe. We treat…read more
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