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Care Home Owned by Redwood Health Care in Gloucestershire

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Redwood Health Care in Gloucestershire

Only the locations & reviews in Gloucestershire for Redwood Health Care are showing below.

View the details of all 7 locations (with 198 reviews) owned by Redwood Health Care

Redwood Health Care Locations in Gloucestershire (1)

1 Care Home owned by Redwood Health Care in Gloucestershire
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The Knoll Care Home

335A Stroud Road, Tuffley, Gloucester GL4 0BD 

9.3 54 reviews
"My lovely mum-in-law reached the point where she needed 24-hour care, which isn't an easy thing for any family. However, my wife had been…"   Read all 54 reviews
Location Type Care Home

The Knoll Care Home is a stunning partially Grade II listed Georgian building located in the charming village of Tuffley in Gloucester with scenic views overlooking the Malvern Hills and easy access from the M5 motorway. The Knoll Care Home offers… Read more about The Knoll Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 34 Rooms
  • from £900 / week

Redwood Health Care Reviews in Gloucestershire (54)

9.3

Redwood Health Care has a Group Review Score of 9.3 (9.298) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Redwood Health Care must have a Review Score.

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Review of

The Knoll Care Home

from John F (Son-in-law of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely mum-in-law reached the point where she needed 24-hour care, which isn't an easy thing for any family. However, my wife had been given a good report about The Knoll and luckily, there was a room available, so Mum moved there in September and settled in pretty quickly. We have been impressed
with the level of care provided and the kindness and patience of the staff and management, always ensuring that any health issues that arise are dealt with promptly. Mum has been much better in herself since moving to The Knoll - she is eating better and is happier having more company than she did living on her own. She was offered the opportunity to move into a bigger room recently, which has a wonderful view over the lovely gardens at the rear, where mum loves to watch the wildlife, including deer, hares and rabbits. I am so pleased that, due to the confidence my wife has in the staff at The Knoll, the stress she was under is no longer an issue, thanks to Reece and his brilliant staff.
Reply from Reece Welsted, Home Manager at The Knoll Care HomeThank you very much for your kind and thoughtful review. We're delighted to hear that your mum-in-law has settled in so well and is happier, eating better, and enjoying the company and surroundings at The Knoll.
Your appreciation of our staff and management means a great deal to us, and we're especially pleased to know that your wife now feels reassured and supported. Thank you for trusting us with your mum-in-law's care.
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Review of

The Knoll Care Home

from Kevin B (Son-in-law of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This place is amazing they looked after my father in law
all the team are so kind and caring
Reece the manager kept us updated at all times
I would recommend The Knoll Care Home to anyone
You know your family member well be safe
Reply from Reece Welsted, Home Manager at The Knoll Care HomeThank you very much for your kind words and review Kevin, it is greatly appreciated
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Review of

The Knoll Care Home

from Kerrianne N (Friend of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First time visiting and first impressions are good. Everywhere was clean and tidy. The staff were all very friendly. Came when a xmas event was going on and it looked like all the residents were enjoying themselves. It was well organised from what I saw. Look forward to visiting again.
Reply from Reece Welsted, Home Manager at The Knoll Care HomeThank you Very much for your review, We are very happy to know that yourself and the residents looked like they had a good time. and the event was a success We hope you continue to enjoy your future visits and your thoughts are always welcome
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Review of

The Knoll Care Home

from Ann S (Friend of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First time visiting, staff lovely and caring nice and clean. Residents was enjoying the event what was going on and spoke to some of the residents who were lovely.
Reply from Reece Welsted, Home Manager at The Knoll Care HomeThank you Very much for your review, We are very happy to know that yourself and the residents looked like they had a good time. We hope you continue to enjoy your future visits
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Review of

The Knoll Care Home

from John C (Son of Resident) published on 24 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service at the home my father is receiving is so good. All staff are so caring and understanding. The new Manager is outstanding he seems to be on top of every situation knows all patients but especially my Dad really well. I live in US so having the right care for my Dad is very important I and
my family couldn't be happier about the care he is recieving
Reply from Reece Welsted, Home Manager at The Knoll Care HomeHi John
Thank you for your lovely comments and feelings towards the level of care your father is receiving and the benefits it is having. The staff are very touched by your kinds words and review Thank you for your support
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Review of

The Knoll Care Home

from L W (Daughter of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for nearly 18 months and I am so pleased with the care, support and welfare being provided. I feel so much better in myself knowing she is happy safe, and secure in this wonderful care home. She enjoys all the activities and she has a brilliant rapport with the staff. Thanks
to the care home for giving my mum a wonderful lease of life.
Reply from Reece Welsted, Home Manager at The Knoll Care HomeThank you for your lovely comments and review Lisa, this means the world to the staff and it is greatly appreciated
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Review of

The Knoll Care Home

from Janet N (Friend of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend moved in to The Knoll at the end of July at first was very unsure but now has settled and has nothing but praise for the staff and food. Also has started to mix in the dining room and take part in activities. Always made welcome when visiting.
Reply from Reece Welsted, Home Manager at The Knoll Care HomeThank you for the kind words. We at The Knoll thrive on ensuring our residents receive the best care, and we like to ensure all relatives are a part of this process
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Review of

The Knoll Care Home

from B W (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
This is a place I would send my worst enemy. Totally mis advertised and misleading website. It hardly does anything that it advertises. Ive never seen a written menu in a folder to choose from, and as for a wine menu??!!!!! never seen a bottle of wine there.! The care is not up to standard at all.
Breakfast meals constantly missed with various residents, clothing going missing and misplaced, cleanliness an issue. Twice in the last months my mother was there, residents saying 'if i pretend to be dead, maybe they will notice me' soul destroying to be around.
Reply from Chris Potter, Operations Manager at The Knoll Care HomeI am so sorry that you feel that the care your mother received was below the level you expected however I am unable to comment further regarding your allegations whilst we are in the process of investigating these concerns. Please rest assured that we take all concerns seriously and use these to improve our services.
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Review of

The Knoll Care Home

from Nicholas L (Son of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Excellent staff who are caring and empathetic. Generally good facilities only marked down slightly by rooms not being en suite. I think in this day and age all care facilities should have at least some en suite rooms for guest able to use them unattended to maintain individual dignity. I accept this
facility probably does not have the infrastructure to support this. I only have respect and gratitude to a caring staff and carers.
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Review of

The Knoll Care Home

from Sue S (Daughter of Resident) published on 16 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very friendly and keep you informed about any actions or problems that may arise. Good activities which unfortunately my mother will not participate in but thats not without the staff trying.
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Review of

The Knoll Care Home

from Sandra A (Wife of Resident) published on 14 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very kind and very helpful and very committed to all residents and visitors.
Reply from Sara Gardner, Home Manager at The Knoll Care HomeThank you for the kind words. We at The Knoll thrive on ensuring our residents receive the best care, and we like to ensure all relatives are a part of the growth of the home.
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Review of

The Knoll Care Home

from S M (Granddaughter of Resident) published on 30 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited The Knoll in Gloucester to see my grandad and the home had a party, a lady was one hundred years old and another couple had been married sixty years. The manager and staff did a fantastic job decorating and cooking the lovely food. My grandad was not well, so was asleep and did not get to
enjoy the party. The singer was good and sang lots of songs the residents liked.
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Review of

The Knoll Care Home

from Ann W (Daughter of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Knoll Care Home is a wonderful place. My mum was there for two years before she passed away. I would recommend The Knoll Care Home 100%. All staff are lovely and care for the residents as their own family.
Reply from Hasib Rahman, Home Manager at The Knoll Care HomeThank you Ann for your wonderful comments and feedback. You continue to be very supportive and give good feedback. Some of the family members whose loved ones used to live here, but still coming to see us and give good feedback, you are one of them.
Thank you again hope to see you soon.
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Review of

The Knoll Care Home

from E A (Granddaughter of Resident) published on 11 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful place to leave a loved one to be cared for. Nothing was too much of a problem. Everyone from the managers to the handyman showed genuine care for my nanny. Beautiful grounds and well-equipped facilities.
If you are looking for somewhere that doesn’t just meet your loved one's physical needs
but gets to know them as an individual and does their utmost to cater for that - this should be your choice. Thank you to every member of the staff.
Reply from Hasib Rahman, Home Manager at The Knoll Care HomeThank you for your exceptional words about us. That you and we really proud about us when family and friends make positive comments about us like you.
Thank you again for your kind words and feedback that always make us go extra miles.
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Review of

The Knoll Care Home

from E J (Grandson of Resident) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the Knoll Care Home are superb. Extremely kind and patient. It's a difficult situation to be in but there is nowhere I would rather my grandfather be, the care is excellent.
Reply from Hasib Rahman, Home Manager at The Knoll Care HomeHi,
Thank you for your kind words and review about The Knoll and members of staff. When family give us positive feedback, which will help us to go the extra mile and if there any negative feedback will help us to develop ourselves in that area. That's why doing are doing great with your support.
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Review of

The Knoll Care Home

from Keri-Louise J (Daughter of Resident) published on 29 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time we visit Dad at The Knoll Care Home the staff are kind and courteous, someone is always available to discuss concerns and these are dealt with promptly. Dad seems very content and has a good relationship with the staff.
Reply from Hasib Rahman, Home Manager at The Knoll Care HomeHi,
Thank you for your kind words. We believe when any service user comes to stay here short or long term, this is their home and we are supporting them with care and love. We work here like a family and make our service users feel at home which makes them comfortable. We are inspired to do hard work and be responsive because of your extremely good feedback/review.
Thank you again.
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Review of

The Knoll Care Home

from D C (Daughter of Resident) published on 27 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They are extremely patient and caring. Very friendly and supportive manager.
Reply from Hasib Rahman, Home Manager at The Knoll Care HomeThank you for your kind feedback. We appreciate your time to give us feedback/review which helps us to take the necessary steps to develop the area, if there are any, and always makes us smile and inspire to do the extra mile if any good feedback.
Thank you again.
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Review of

The Knoll Care Home

from Amanda E (Daughter of Resident) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really lovely place and very friendly staff. Mum is really well looked after.
Reply from Hasib Rahman, Home Manager at The Knoll Care HomeWe are really appreciative for your kind review. Any positive review gives us the opportunity to go extra miles and negative reviews help us to correct what we need to do.
Thank you for your kind review.
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Review of

The Knoll Care Home

from David A (Son of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are providing excellent support to my mother. They keep me well-informed and updated regarding any issues. They give my mother excellent emotional and physical support. The manager and all staff know my mother and treat her with dignity and respect.
Reply from Hasib Rahman, Home Manager at The Knoll Care HomeHi David,
Thank you for your review. It is our pleasure to look after all individuals living at The Knoll Care Home, including your mum. We enjoy looking after individuals with love and care with respect and dignity as our own family members. Your mother is such a nice person and we love to support her whenever she needed.
Thank you again for the positive feedback which helps us to better our care and go the extra mile.
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Review of

The Knoll Care Home

from Joy W (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My late mother was a resident in The Knoll Care Home for 2 and a half years. She suffered with dementia and mobility issues. The manager and all the staff in that time gave Mum the most considerate care and looked after all her needs with compassion and dignity.
Reply from Hasib Rahman, Home Manager at The Knoll Care HomeHi Joy,
Thank you for your kind words and review. Your mother was such a nice person. She always said I am looking very handsome and smart. She was a such character to make all staff smile. We miss her smiles and strong character.
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