Care Home Owned by Redwood Health Care in Staffordshire

This was quite daunting, but I've been absolutely delighted with the way Mom was welcomed into the High Lodge family and treated with love and dignity. The team are so caring and all medical needs are promptly addressed. I can contact them at any time and ask any questions, or speak to Mom. The quality of her life has been greatly improved by the company, activities and interactions she receives on a daily basis. The food is home cooked and delicious and residents have beautiful views of the surrounding countryside, and are I no longer have to fret about trying to meet Mom's many needs, knowing she is safe and well cared for. Thank you so much High Lodge.

enjoy my visit with gran. Thanks to the team for everything you do.

and happy. The staff are fantastic with her and welcoming to family members. She enjoys the food, activities and has a lovely room. It is reassuring for us all knowing that she is in safe hands.

my family. I will be totally honest in that it wasn't my first choice however on reflection it is the first choice for her and her needs. The staff are wonderful creating a caring family environment and nothing is too much trouble for them in ensuring she is happy. The food is lovely and my mother really enjoys it. The activities they organise are enjoyed by all and stimulate the residents without being patronising. Overall I have to give them 5 stars in all departments. She could not be in safer hands.

has been. They have been very responsive, and liaise well with healthcare providers when there are health issues. Mom has settled well and enjoys that this is a smaller home environment, so often quieter. All the residents seem happy and content here, which is lovely to see. Thank you!

She is well looked after and treated with care, respect and dignity.

hesitate to raise it with the staff or management.

efficiently. My mom has settled in and enjoys the rural location with county views from her room. There is also a quiet lounge. Love the attention to detail in decoration of rooms. Have no regrets moving Mom and am very happy with the care provided.

out onto fields, which makes it calming.

It really feels like a ‘home’, helped by the fact that it has a lot of longstanding staff who really get to know the residents and their individual needs and personalities. The home is cosy, food is very good, there are daily activities if people want to join in, and an outdoor space where residents and family can sit in the warmer weather. The home also has occasional family meetings which is really lovely as we get to meet other families in the same situation as us.
After visiting we feel we can walk away feeling totally reassured that my father-in-law is receiving the best care possible and I wouldn’t hesitate to recommend High Lodge.

However, from the time we visited to when Mom, unfortunately, died some 2 months later, she was treated like one of their own. The staff were always friendly, attentive and the personal, passionate care they demonstrated in her final few weeks was second to none.
Mom was a typical 93 year old, stubborn, set in her ways and sometimes quite grumpy, but we visited every day and she always told us the food was nice, her room was always spotlessly clean and the staff were all friendly. Unlike other care homes, the staff always made an effort to get residents out of bed and interacting with one another and there is a 'quiet room' for those wanting peace or for visitors to use.
Thank you High Lodge.

a stay in hospital. On admittance he had a skin test to check for any sores, bruises etc. The nursing staff commented on how well looked after he was as there were no marks to concern them. They also told us how unusual this was for residents in care.
We already knew how much affection and respect the care staff show to Dad but this was music to our ears.
And when he was discharged from the hospital, the icing on the cake was him declaring it's good to be home with my own bed. He's obviously happy in his environment.
Massive thanks to the manager and all of our extended family at High Lodge.

are noted and talked about; even if she does not recall or understand, you can see that both her physical and mental welfare are being catered for.
She is always happy and the telling point is that we have turned up at various hours on various days. We are always welcomed after clearing the secure entrance system to safeguard the residents. The kitchen staff provide excellent meals which we have also seen frequently. Thank you to all the caring staff who really do work as a team led by excellent managers. We are very grateful indeed.

recommend High Lodge highly enough. It is second to none and a safe place to be. All the residents are loved by such a hardworking team of ladies like they are related, it's wonderful to see. It is also set in a beautiful location. Dad and I have peace of mind knowing Mum is in a warm, caring, loving home.

my mother was there nothing was too much trouble, for my mother or the other residents I noticed when visiting. With all the family, we visited almost every day and not one of the family has said a bad word against the place. I would recommend this home to anyone in an instant.

take in treats for everyone. Most recently the staff have reacted to a resident saying they liked fish and chips from the chip shop. On hearing this, the staff have bought the residents a ‘chippy’ tea for a treat! There have been many occasions that I have heard that someone wanted something and the staff have bought it.
High Lodge very quickly becomes ‘home’ and the residents and their families become a part of the High Lodge family. Although I would like to be with Mum when her time comes to depart this world, should I not be able to, I am happy in the knowledge that she will be with people who care for her and whom she loves.
Thank you to ALL the staff.