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The home is situated in its own grounds and each room enjoys a view from each window of either one of it's gardens or a wooded area. The home is within a short walk of a local shop which is happy to...
Care Provided by Willow Tree Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Willow Tree Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Redwood Health Care
- Private Owned
Person in charge
- Debbie Hambridge(Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1997
- Number of floors: 2
Room Information
- Single Rooms (47)
- Single Rooms with ensuite Wet Room (22)
Visiting
- Open visiting hours
Parking
- Car parking available
Willow Tree Nursing Home Reviews (17)
Willow Tree Nursing Home has a Review Score of 9.1 (9.063) out of 10, based on 7 reviews in the last 2 years.
Over all time Willow Tree Nursing Home has 17 reviews.
Living overseas it was not always possible to visit my elderly father who was resident at Willow Tree from Nov 24 to Jan 26. During this time Debbie the manager, her deputy Laura and the team maintained outstanding care. The staff cared for my dad. I can't thank them enough. Dad passd away recently, the care and communication and support for me was outstanding.
Thank you for your very kind words Stephen. Your dad was a lovely gentleman and a pleasure to care for. Your comments are very much appreciated and I will share them with the team
My grandma is so well cared for, looks so beautiful. Thank you for looking after her. Room always clean and staff cannot do enough to support. A wonderful home.
Thank you so much for your kind words about the care of your Grandma while she was at Willow Tree.
My mother-in-law has been here for over 3 years since Sept 2022. The care here is outstanding. The team are so attentive and kind and professional, even when her dementia makes her angry and abusive. We are truly grateful for everything - the care, medical attention, cleanliness and the well-prepared food.
Thank you so much for your kind words. I am so pleased that you are happy with the care and services that we provide.
From arrival the care home provided my auntie with exceptional support, ensuring she was comfortable, safe and well looked after. The staff were lovely, patient and attentive which created a warm and welcoming atmosphere. The facilities were clean and well-maintianed, clearly tailored for her needs. The communication with the family members was excellent, with us receiving regular updates and a genuine willingness to listen to any concerns. Overall, I am very grateful for the care and compassion shown towards my aunties, gave us a great peace of mind that she was in the right hands up until her passing hours.
Thank you so much for your kind words about Willow Tree and I am so pleased that you found the care and support provided to your auntie and yourselves so good.
Willow Tree Nursing Home has cared for my sister on "end of life care" for a week. The staff were outstanding. Nothing was too much trouble. They kept us informed all the time. The home is wonderful. Lovely, friendly, and caring staff. The care they showed her was amazing. When she did pass away, they were perfect. A very caring home. Fully recommend.
Thank you for your kind words. I am really pleased that you are happy with the care and support that was provided to PF during their time at the home.
I visit mum regularly, at least once a week and I am always welcomed by the staff with a big smile and a good chat about all things, not just about mum. I always try to remember the staff names as this is important. If I have any issues when seeing mum, I ask the staff and they are always attentive and knowledgeable. If I have to ask any further questions when I'm not there, I send an email to the manager, which is always responded to very quickly. I do find mum's room quite soul-destroying and lacking in a little comfort, but we can change that ourselves by bringing in furnishings. However, with mum's dementia progressing she does not recognise many items from home, but she still needs to be comfortable.
The home was cleaned to a very high standard and the food was cooked by a trained chef and was fantastic.
When mum was in her final days they were great. Lots of advice, we could visit whenever we asked, even in the early hours of the morning. Thank you Willow Tree from the bottom of my heart
You all made a very difficult time very bearable.
Thank you so much for your kind words. We aim to provide a high standard of care to everyone coming and staying at the home. I am so pleased that you found the support given to your mum and yourselves in her final days very beneficial. I will ensure that I personally thank the staff on your behalf...
Given this home has had many managers I have found that this particular member of staff has brought stability and she demonstrates great leadership. It is incredibly important and reassuring to leave my mum in good safe hands.
Thank you so much for your kind words. I am pleased that you feel that there is now stability in the home and we are determined to continue to improve and continue to deliver quality care to our residents in the home.
She loved the food. The carers are all so kind and affectionate. Nurses very professional and attentive. They consulted with me about every aspect of Mum's care and helped me with complicated medical forms. They supported me personally when mum was at the end of her life.
Thank you so much for your kind comments. She was a pleasure to care for and I am so pleased that you found the staff at the home kind and caring. I am very pleased that you found the environment pleasant and suitable for her. Please accept our condolences on the sad loss of the client.
I went to see my grandad at Willow Tree Nursing Home and was absolutely fuming when I got there. If I hadn't of got there when I did he would have been on the floor as he was hanging so far forward on his chair. I sat him up and made him comfortable and went in search of care staff to have a word and find out what was going on. His drinks table was on the opposite side of the room along with his call bell, he's not mobile so can't get up and reach what he needs if it is far away. When I got to him he looked so relieved that we were there saying he had been calling out but no one was coming! When I found a staff member I asked them what was going on. They apologised and told me they had only just started their shift which was fair enough I got there a little after 7pm. I asked when he had been changed she told me 6am then 9:45am and nothing again since. There is so much more to write in there but I am limited to 1000 characters. On this night they told me it was 2 carers to 22 residents.
Dear Shaylon, we are sorry to hear about your experience and your concerns are presently being investigated. These concerns have been discussed with the resident's next of kin following receipt of your written concerns. When the investigation is complete the home will be able to discuss the...
My wife and I had been together for more than 56 years and Willow Tree Nursing Home would be our first separate homes. The home was very welcoming to my wife and looked after her with friendliness and genuine care. I think the home was very well run, clean, efficient and most of all the wonderful staff. Thank you, all.
My Mother sadly passed away at Willow Tree. The care and empathy shown by all the staff was exemplary. They couldn't have been more professional and dedicated. Towards the end the nursing required was fairly complex and I challenge anyone to find a better service in Rugby.
The staff are lovely and can't do enough. My dad was an active farmer and has settled really well. He is kept active and the staff are very attentive. Lovely location and easy access. Facilities are really good. I have experienced care homes in the past with grandparents and would definately recommend this one.
If ever we have had concerns management have sorted them straight away.
I was impressed by the care and compassion shown to my father by the care staff and nurses. The Christmas party for residents and guests was wonderful, with much genuine joy demonstrated by all of the staff who made every effort to involve the residents in the singing and dancing. We all had a great time. Thanks for all you do.
Stephen, it was a pleasure looking after your father. Thank you for the wonderful review from all the staff at Willow Tree.
The loving care provided by the staff at Willow Tree is so appreciated. Many of the carers and nurses go the extra mile to care for the residents.
We are very happy with the care our mother is receiving. Every care is taken to look after her well being and she enjoys the friendly banter, raising a smile or a giggle and even a cheeky response from her at times. We really appreciate your hard work and compassion, thank you very much.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 December 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Willow Tree Nursing Home.
There are no upcoming events for Willow Tree Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Willow Tree Nursing Home.
Accreditations
There are no accreditations posted yet for Willow Tree Nursing Home.
Meet the Team (1)

Registered Care Home Manager
Frequently Asked Questions about Willow Tree Nursing Home
What types of Care is Willow Tree Nursing Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Willow Tree Nursing Home have?
There are 47 Single Rooms.
What are the Facilities & Services at Willow Tree Nursing Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Willow Tree Nursing Home to the centre of Rugby?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willow Tree Nursing Home to verify any information. View our terms and conditions. Willow Tree Nursing Home has an Enhanced Service -more info.