St Thomas' Priory

All the Staff that take care of my Father are very attentive to his needs and treat him with respect. From reception Staff at front office who always give a warm welcome to the Staff you meet on the corridors the home has a pleasant atmosphere.

The location is outstanding, surrounded by fields and mature trees, creating a peaceful and relaxing environment. I am extremely grateful for the care and support my mother receives at St Thomas's Priory.

We at home can rest easily knowing my brother inlaw is well looked after.

When I require this assistance .it'd be my choice.

Lots of activities for the residents and a lovely place to visit.

Altogether nothing could have been done better, and as far as other residents and facilities go there was an overall feeling that everyone was happy, lots going on with a full programme of activities and facilities for those who chose to join in.The building was a Priory and as such was well laid out with individual rooms and wonderful cloister corridor for exercise and security all set in landscape woodlands and is highly recommended

St Thomas Priory is currently undergoing a refurbishment and it is very impressive. There has been big improvements here with the new owners. Mom's room is very bright and we have been able to take alot of her belongings to make her room feel more like 'home'. There is a lovely outlook over trees and fields. We are very pleased with the care Mom is receiving and we are so greatful how she has been made to feel like part of the family. Staff and Management have recognised her individual care needs and as difficult as mom can be at times, the staff always try their best for her, keeping us informed along the way. Mom is encouraged by staff to join in the daily varied activities and entertainment. We can also join in with this too. We feel that Mom is safe and comfortable and we can call and visit whenever we want to.

We would 100% recommend St Thomas Priory.

My parents were put in here as unable to fend for themselves at home, unable to stand or walk etc. I live in Australia so I had a month's stay and visited them most weekdays, very pleased with the care they are receiving of all staff from upper management to the cleaner ladies and lovely lady gardener. There have been vast improvements here with new owners in all aspects. The meals are 5 stars, and personal care 5 stars, I'm very pleased they are well cared for as I live far away.

Thank you for looking after and caring for my mother in very difficult circumstances. I have only very good feelings towards the care my mother has received at Hawkesyard Care Centre.

I cannot thank this home enough for looking after my dear father, right until the end, you treated him with such dignity and respect. Made sure he was comfortable and not in any pain, and made sure we were OK. Thank you so much, I would highly recommend this home.

The care staff are wonderful. Unfortunately, the management leaves a lot to be desired, communication is awful. Have contacted DST separately. Front of House is fantastic.

Staff at Hawksyard are brilliant, so much so that I have managed to get my brother residing there albeit on a different floor. I have no been able to view rooms and personalise for them due to Covid. I contact the home on a daily basis to ask how both are. I know it is extra hard for the staff as we can't come in and help out. Many thanks to all.

Mum and Dad have both been extremely happy here. Above all, they have felt safe after much difficulty in their own home. I know they both regarded the staff as friends and nothing has been too much as far as the staff are concerned. Mum has now died and Dad has dementia. Care is always delivered with kindness, compassion and humour; which I feel is very valuable. Although this year has been upsetting and difficult, I feel able to contact staff and talk at length about the physical and mental state of Dad as there have been no visits until more recently. The home is always flexible for individual needs and the recent changes in every aspect of the running of Hawksyard, are impressive. Activities for the residents are wonderful and encouraging, though never forced, and staff are mindful of the mood and energy of each resident. When things are normal (ie not in Covid times) I know I can visit at any time and I am always contacted promptly with any issues. Hawksyard is a blessing.

Caring home in a tranquil, beautiful setting. Good contact with regular updates on residents. A close friends' father is currently a resident and is taken care of with dignity. What is so wonderful is that his personality is recognised and he is made to feel like he is important.

Care staff are outstanding. The office staff (front of house) are lovely. However, management and the level of communication between management is awful. Little interest in the relatives of residents' concerns. Not enough staff, not addressed by management. Contacted district safeguarding separately with management concerns, as no correspondence with home.

Very friendly and accomodating reception staff. My husband has been looked after extremely well, even though he can be very difficult. Always clean, showed and looks healthy. If he has to become a perminate resident, I would certainly like him to stay at Hawksyard.

We truly appreciate all your help and support in looking after her.

I cannot speak highly enough of Hawksyard Priory Nursing Home. The commitment shown by all the staff to the care and comfort of my husband was exemplary. We, as a family, were welcomed into their ‘family’ with warmth and affection and their kindness and compassion will not be forgotten.