Care Homes Owned by Advantage Retirement Homes

My Mother went into the home last October, the Staff are all lovely and very caring. The home is lovely and bright, my Mothers room is lovely too and is cleaned daily. They have an Activity Assistant, Charlie who is great and involves all the residents, with daily activities, The food is very good, with a choice of menu to accommodate all tastes. I would definitely recommend this home to anyone.

My husband admitted from hospital I'd been offered 3 care homes and Lytham Grange after speaking to the manager and given a video tour of the home (covid restrictions) agreed to his occupancy. No regrets, staff/management excellent, any worries immediately dealt with. I am treated like one of the family, from the warm welcome on arrival to leaving from daily visits. I would definitely recommend Lytham Grange.

Our Mum has been a resident at Lytham Grange for eight months now and I can't imagine her living anywhere else now. All the staff are so helpful, coaxing Mum when she isn't 100 per cent & encouraging her to join in with the regular activities. Lytham Grange really has a caring team of staff who really care for the residents. Charlie the Activities Organiser is amazing, always coming up with new ideas to motivate the residents. Delicious & regular meals, I have never known my Mum eat so much! A warm welcome awaits anyone who visits here. Thank you for all you do for our Mum.

My mother is 101 in a few weeks time and has resided at Lytham Grange for a number of year now. This is home to mum and the friendly staff are now her extended family, she is treated with care and courtesy from all departments from the maintenance, cleaners, chef, staff and management. I would also like to extend my thanks to them all also, as I also have got to know them all by name over the years. Great team, keep up the good work, and thank you all at Lytham Grange.

A pleasure to go into the home ,

The food department, whilst all most friendly, went above and beyond and catered for all my needs in my room, altering meal times to suit my requirements, producing delicious sandwiches at lunch time and my cooked meal later in the evening. Whilst I didn’t join in any activities, the lady who did that assisted me latterly accompanying me walk around the building outside. All fantastic and I would thoroughly recommend

Overall a very positive experience and I know my mom is well looked after.

My mother has been a resident of Holmleigh for the last six years. Everything about the home, care and staff is amazing. All of the carers are so kind, patient and friendly. Even when a resident is being uncooperative there are no raised angry voices, just calm and gentle persuasion. Lots of events, activities and entertainment to keep residents amused. Food always top quality and beautifully prepared. We have had a few meals there with my mother and it's always good, wholesome fare. Holmleigh was recommended to us over a couple of other local homes by my mother's doctor who's practice covered Holmleigh. Since then his own mother has become a resident. Having visited a number of local care homes over the years it's my opinion that Holmeleigh is head and shoulders above the rest.

I would recommend this home to anyone wanting first class care in pleasant surroundings.

My wife has just spent a week, she was not happy when she came home, bed sores after 3 days! neither the bed or chair were working therefore in the same position all the time Food poor NO choices -- take it or leave it. The staff were emptying the catheter down the sink instead of the toilet next door! one night they doubled up on her meds (morphine). At the weekend one of the staff on his mobile answered the door in shorts and sliders and wandered off and my daughter had to stop him to ask where to go! Had to bring our own tv in, really, at those prices!

My uncle became a resident in ashwood court, he didn't settle at first due to his dementia, still has odd bad days but overall we have seen a huge improvement in him. We put this down to all the staff who do a sterling job. They are friendly, professional and very caring not just for the residents but for visiting families also.

I couldn't recommend Ashwood court high enough to do it justice. The staff are wonderful. They really care about the residents. There's always something going on to keep everyone entertained. It's a lovely warm, friendly and clean and safe environment.

I can not fault the care my mom got in home but the day she died there was horrific we got a phone call to say you need to get here so we did we travelled from lichfield as fast as we could on arrival we pressed the bell to get in but had to wait 20 minutes for some one to open door we went to my moms room and it was obviouse to me my mom had died she was not breathing the nurse involved was vile no empathy said she could not declare moms death for 30 minutes but after 10 minutes said my mom had passed she then said My mom had to be removed off the premises within the hour and was very rude asking what funeral director i was using at the time it was was a shock my mom had died but cannot get over the total lack of empathy or compassion that my mom had died I did speak to someone from home who said they would look into this but no one has been in touch.

Since my husband was admitted to chasewater mews we have been met with true professionalism the care they have shown and continue to show him is 100 per cent staff are very friendly nothing is too much trouble. My husband had settled in well and I am confident he is being looked after the way residents should be. Well done to you all.

care home is a lovely place, very well decorated always clean and tidy. bedrooms are amazing size and most bedrooms have their own bathrooms. garden is well looked after and the handyman is always doing jobs that need doing. few nit pick problems with some of the staff and their attitudes on how they respond to concerns some think you know nothing about how care work is suppose to be run. overall, food is a great choice, but unfortunately my nan has dementia and when asked 'what would you like for dinner' she repeated the same food for several weeks, nothing was added onto her plate for her to try even if she left it. provided meals and got told it was a silly idea as they would cook anything that the residents want but on many occasions i was their and my nan was asked what would you like and she said the same food over again. my nan was left in her bedroom 24:7 unless going outside for a cigarette. manager made multiple people feel very uncomfortable and spoke down to family members.

When I require this assistance .it'd be my choice.

Lots of activities for the residents and a lovely place to visit.

Altogether nothing could have been done better, and as far as other residents and facilities go there was an overall feeling that everyone was happy, lots going on with a full programme of activities and facilities for those who chose to join in.The building was a Priory and as such was well laid out with individual rooms and wonderful cloister corridor for exercise and security all set in landscape woodlands and is highly recommended

St Thomas Priory is currently undergoing a refurbishment and it is very impressive. There has been big improvements here with the new owners. Mom's room is very bright and we have been able to take alot of her belongings to make her room feel more like 'home'. There is a lovely outlook over trees and fields. We are very pleased with the care Mom is receiving and we are so greatful how she has been made to feel like part of the family. Staff and Management have recognised her individual care needs and as difficult as mom can be at times, the staff always try their best for her, keeping us informed along the way. Mom is encouraged by staff to join in the daily varied activities and entertainment. We can also join in with this too. We feel that Mom is safe and comfortable and we can call and visit whenever we want to.

After visiting the home a number of times for my grandmother, the number of concerns I have are frankly rising. The home is seriously understaffed, but purely due to the fact that NO senior staff will assist the hardworking care assistants. This was evident when my family were stuck in the garden with another resident, and due to the staffing a senior member of staff was asked to assist and their response was "is there not an assistant you can ask?" All senior staff sit in offices discussing plans outside of work and ignore all visitors. Depending on the day of the week the food leaves a lot to be desired! For the cost per week a hot meals in the evening should be offered, but due to chefs leaving at lunch time only sandwiches offered. Weekends are even worse for staffing! Serious improvements are required and that starts with sufficient staffing or even senior staff assisting their team rather than chatting about TV and going out! Care assistants are the only positive here!