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Chasewater Mews

160 High Street, Chasetown, Burntwood, Staffordshire WS7 3XG
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Care Provided by Chasewater Mews

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£850 - £950N/A
Residential Dementia Care£1,000 - £1,000N/A
Nursing Care£1,200 - £1,200N/A
Nursing Dementia Care£1,200 - £1,298N/A

Contact Chasewater Mews to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sarah Edwards(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2025
  • Number of floors: 1

Room Information

  • Single Rooms (68)

Visiting

  • Visitors are welcome during designated hours. It is recommended that guests check in upon arrival and adhere to any posted guidelines or requirements during their visit. Accessibility provisions are available to accommodate a range of needs, and assistance can be arranged in advance if necessary

Parking

  • Parking is available on-site for visitors, with clearly marked spaces designated for guests. Accessible parking bays are provided close to the main entrance for individuals with mobility needs. Visitors are advised to follow posted signage and park only in permitted areas. Overflow parking may be available during peak times.

Chasewater Mews Reviews (9)

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7.8

Chasewater Mews has a Review Score of 7.8 (7.845) out of 10, based on 9 reviews in the last 2 years. Over all time Chasewater Mews has 9 reviews.

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Review from A H (Daughter of Resident) published on 19 June 2026 Submitted via Website
Overall Experience
My mom has been in this care home for nearly 5 years now. She has restricted mobility so needs help with everyday tasks. Generally the staff are very helpful and take time to get to know the residents. Any issues I have had have been swiftly dealt with by the manager, Sarah, and I feel the staff listen to me. Various entertainment sessions take place - singers, exercise classes, bbqs etc are residents and their relatives are encouraged to attend. I am kept informed by the nurses of anything I should be made aware of health wise which is good.
My one comment on improvement would be for the staff to take the advise of social services when provided in terms of what a particular residents needs are to keep them active.

Overall a very positive experience and I know my mom is well looked after.

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Review from Graham S (Husband of Resident) published on 10 June 2026 Submitted via Website
Overall Experience

My wife has just spent a week, she was not happy when she came home, bed sores after 3 days! neither the bed or chair were working therefore in the same position all the time Food poor NO choices -- take it or leave it. The staff were emptying the catheter down the sink instead of the toilet next door! one night they doubled up on her meds (morphine). At the weekend one of the staff on his mobile answered the door in shorts and sliders and wandered off and my daughter had to stop him to ask where to go! Had to bring our own tv in, really, at those prices!

Reply from Mindhi Kaur, Office Manager at Chasewater Mews

We are sorry to read your comments and take all feedback seriously. Following a full review, we can confirm the bed, air mattress and chair were fully operational throughout your wife's stay, and her room was prepared in advance, including a television. Daily meal choices were available, and staff...  

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Review from S U (Daughter of Resident) published on 22 September 2025 Submitted via Website
Overall Experience

I can not fault the care my mom got in home but the day she died there was horrific we got a phone call to say you need to get here so we did we travelled from lichfield as fast as we could on arrival we pressed the bell to get in but had to wait 20 minutes for some one to open door we went to my moms room and it was obviouse to me my mom had died she was not breathing the nurse involved was vile no empathy said she could not declare moms death for 30 minutes but after 10 minutes said my mom had passed she then said My mom had to be removed off the premises within the hour and was very rude asking what funeral director i was using at the time it was was a shock my mom had died but cannot get over the total lack of empathy or compassion that my mom had died I did speak to someone from home who said they would look into this but no one has been in touch.

Reply from Mindhi Kaur, Office Manager at Chasewater Mews

Dear S U , We are deeply sorry to hear about your experience during such a difficult time and extend our sincere condolences for your loss. We strive to provide compassionate and respectful care at all times, and we are truly sorry that you felt this was not the case.We have reviewed the events...  

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Review from Carol W (Wife of Resident) published on 23 July 2025 Submitted via Website
Overall Experience

Since my husband was admitted to chasewater mews we have been met with true professionalism the care they have shown and continue to show him is 100 per cent staff are very friendly nothing is too much trouble. My husband had settled in well and I am confident he is being looked after the way residents should be. Well done to you all.

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Review from Emily T (Granddaughter of Resident) published on 22 July 2025 Submitted via Website
Overall Experience

care home is a lovely place, very well decorated always clean and tidy. bedrooms are amazing size and most bedrooms have their own bathrooms. garden is well looked after and the handyman is always doing jobs that need doing. few nit pick problems with some of the staff and their attitudes on how they respond to concerns some think you know nothing about how care work is suppose to be run. overall, food is a great choice, but unfortunately my nan has dementia and when asked 'what would you like for dinner' she repeated the same food for several weeks, nothing was added onto her plate for her to try even if she left it. provided meals and got told it was a silly idea as they would cook anything that the residents want but on many occasions i was their and my nan was asked what would you like and she said the same food over again. my nan was left in her bedroom 24:7 unless going outside for a cigarette. manager made multiple people feel very uncomfortable and spoke down to family members.

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Review from John T (Grandson of Resident) published on 9 May 2025 Submitted via Website
Overall Experience

After visiting the home a number of times for my grandmother, the number of concerns I have are frankly rising. The home is seriously understaffed, but purely due to the fact that NO senior staff will assist the hardworking care assistants. This was evident when my family were stuck in the garden with another resident, and due to the staffing a senior member of staff was asked to assist and their response was "is there not an assistant you can ask?" All senior staff sit in offices discussing plans outside of work and ignore all visitors. Depending on the day of the week the food leaves a lot to be desired! For the cost per week a hot meals in the evening should be offered, but due to chefs leaving at lunch time only sandwiches offered. Weekends are even worse for staffing! Serious improvements are required and that starts with sufficient staffing or even senior staff assisting their team rather than chatting about TV and going out! Care assistants are the only positive here!

Reply from Sarah Edwards, Home Manager at Chasewater Mews
Thank you for taking the time to leave a review following your visit to Chasewater Mews. We genuinely appreciate feedback from family members and visitors, as it gives us the opportunity to reflect and continuously improve the care we provide.

We are sorry to hear that your recent experience did...  

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Review from Matt G (Son of Resident) published on 24 April 2025 Submitted via Website
Overall Experience

This is the first time I've have used Chasewater mews. I am very happy with how mom and dad are being looked after. The staff are brilliant. I cant thank them enough. For making this as easy as possible to cope with.

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Review from Rebecca B (Daughter of Resident) published on 15 April 2025 Submitted via Website
Overall Experience

for the short period of time that my mother has been here, we have been met with professionalism throughout the home, The cares are very attentive to my moms wants, wishes and needs, The family are always greeted with a friendly smile.

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Review from Linda M (Daughter of Resident) published on 24 January 2025 Submitted via Website
Overall Experience

Thank you to all the staff. Chasewater Mews is a lovely place, and very homely. Staff are very caring, considerate and understanding. I can't express how grateful we are for the care and love they gave to my father.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 June 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Frequently Asked Questions about Chasewater Mews

What types of Care is Chasewater Mews registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Chasewater Mews have?

There are 68 Single Rooms.

How far is Chasewater Mews to the centre of Burntwood?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chasewater Mews to verify any information. View our terms and conditions. Chasewater Mews has an Enhanced Service -more info.