Chasewater Mews

160 High Street, Chasetown, Burntwood WS7 3XG
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7.9 7 Reviews
  • Chasewater Mews, Burntwood
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Care Provided by Chasewater Mews

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £850 – £950
  • Self-Funded Residential Dementia Care: £1000 – £1000
  • Self-Funded Nursing Care: £1200 – £1200
  • Self-Funded Nursing Dementia Care: £1200 – £1298

These prices are only a guideline, please contact Chasewater Mews to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Stafford Invest Ltd

Person in Charge

  • Sarah Edwards (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 1

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome during designated hours. It is recommended that guests check in upon arrival and adhere to any posted guidelines or requirements during their visit. Accessibility provisions are available to accommodate a range of needs, and assistance can be arranged in advance if necessary

Parking

  • Parking is available on-site for visitors, with clearly marked spaces designated for guests. Accessible parking bays are provided close to the main entrance for individuals with mobility needs. Visitors are advised to follow posted signage and park only in permitted areas. Overflow parking may be available during peak times.

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Chasewater Mews Reviews (7)

7.9

Chasewater Mews has a Review Score of 7.9 (7.905) out of 10, based on 7 reviews in the last 2 years.
Over all time Chasewater Mews has 7 reviews.

Overall Experience
  • 5
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Date Published
  • 7
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Reviewer Connection to Chasewater Mews
  • 3
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Total of 7, showing 1-7
Review from S U (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not fault the care my mom got in home but the day she died there was horrific we got a phone call to say you need to get here so we did we travelled from lichfield as fast as we could on arrival we pressed the bell to get in but had to wait 20 minutes for some one to open door we went to
my moms room and it was obviouse to me my mom had died she was not breathing the nurse involved was vile no empathy said she could not declare moms death for 30 minutes but after 10 minutes said my mom had passed she then said My mom had to be removed off the premises within the hour and was very rude asking what funeral director i was using at the time it was was a shock my mom had died but cannot get over the total lack of empathy or compassion that my mom had died I did speak to someone from home who said they would look into this but no one has been in touch.
Reply from Mindhi Kaur, Office Manager at Chasewater Mews
Dear S U , We are deeply sorry to hear about your experience during such a difficult time and extend our sincere condolences for your loss. We strive to provide compassionate and respectful care at…read more
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Review from Carol W (Wife of Resident) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my husband was admitted to chasewater mews we have been met with true professionalism the care they have shown and continue to show him is 100 per cent staff are very friendly nothing is too much trouble. My husband had settled in well and I am confident he is being looked after the way residents
should be. Well done to you all.
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Review from Emily T (Granddaughter of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
care home is a lovely place, very well decorated always clean and tidy. bedrooms are amazing size and most bedrooms have their own bathrooms. garden is well looked after and the handyman is always doing jobs that need doing. few nit pick problems with some of the staff and their attitudes on how they
respond to concerns some think you know nothing about how care work is suppose to be run. overall, food is a great choice, but unfortunately my nan has dementia and when asked 'what would you like for dinner' she repeated the same food for several weeks, nothing was added onto her plate for her to try even if she left it. provided meals and got told it was a silly idea as they would cook anything that the residents want but on many occasions i was their and my nan was asked what would you like and she said the same food over again. my nan was left in her bedroom 24:7 unless going outside for a cigarette. manager made multiple people feel very uncomfortable and spoke down to family members.
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Review from John T (Grandson of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
After visiting the home a number of times for my grandmother, the number of concerns I have are frankly rising. The home is seriously understaffed, but purely due to the fact that NO senior staff will assist the hardworking care assistants. This was evident when my family were stuck in the garden with
another resident, and due to the staffing a senior member of staff was asked to assist and their response was "is there not an assistant you can ask?" All senior staff sit in offices discussing plans outside of work and ignore all visitors. Depending on the day of the week the food leaves a lot to be desired! For the cost per week a hot meals in the evening should be offered, but due to chefs leaving at lunch time only sandwiches offered. Weekends are even worse for staffing! Serious improvements are required and that starts with sufficient staffing or even senior staff assisting their team rather than chatting about TV and going out! Care assistants are the only positive here!
Reply from Sarah Edwards, Home Manager at Chasewater Mews
Thank you for taking the time to leave a review following your visit to Chasewater Mews. We genuinely appreciate feedback from family members and visitors, as it gives us the opportunity to reflect…read more
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Review from Matt G (Son of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the first time I've have used Chasewater mews. I am very happy with how mom and dad are being looked after. The staff are brilliant. I cant thank them enough. For making this as easy as possible to cope with.
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Review from Rebecca B (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
for the short period of time that my mother has been here, we have been met with professionalism throughout the home, The cares are very attentive to my moms wants, wishes and needs, The family are always greeted with a friendly smile.
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Review from Linda M (Daughter of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to all the staff. Chasewater Mews is a lovely place, and very homely. Staff are very caring, considerate and understanding. I can't express how grateful we are for the care and love they gave to my father.
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Current Review Score: 7.9 (7.905)

Overview of Review Score

The Review Score of 7.9 (7.905) out of 10 for Chasewater Mews is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.0 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.037 for Chasewater Mews is calculated as follows: ( (52 Excellents x 5) + (6 Goods x 4) + (6 Satisfactorys x 3) + (8 Poors x 2) + (9 Very Poors x 1) ) ÷ 81 Ratings = 4.037
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.868 Points relating to the number of positive Reviews for Chasewater Mews is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 5 Positive Reviews ÷ 13.6 = 0.368
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Jun 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Chasewater Mews

What types of Care is Chasewater Mews registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Chasewater Mews have?

There are 68 Single Rooms.

How far is Chasewater Mews to the centre of Burntwood?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chasewater Mews to verify any information. View our terms and conditions. Chasewater Mews has an Basic Service - more info.