Sandy Lane, Newcastle-under-Lyme ST5 0LZ
Owner: St Quentin Residential Home Ltd
Person in charge: Emma Averill (Manager)
Local Authority / Social Services: Staffordshire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 31 Service Users
Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Sensory Impairment
Single Rooms: 27
Shared Rooms: 2
Rooms with ensuite WC: 1
Weekly Charges Guide: Nursing Care Single £579 – £650 , Nursing Care Shared (per person) from £528
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on St Quentin Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
St Quentin Nursing Home has a Review Score of 4.9 (4.909)
The Review Score of 4.9 (maximum of 10) for St Quentin Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for St Quentin Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.909 for St Quentin Nursing Home is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 0 Points relating to the number of positive Reviews for St Quentin Nursing Home is based on 0 positive Reviews in the last 12 months and is calculated as follows:
0 = 0
Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 0 Reviews ÷ 6.2 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend St Quentin Nursing Home?
Reviewer Connection to St Quentin Nursing Home
Submitted from a Website Submission by Lavern W on Monday 15 February 2016. Relates to February 2016.
My mum was unfortunately only there for 2 weeks, however the staff were absolutely fantastic and extremely caring. They made my mums last couple of weeks of her life very comfortable and happy. I cannot thank them enough and I know that us, as a family made the right choice at a time that was very difficult. Once again a huge thank you to all the staff.
How likely would you be to recommend St Quentin Nursing Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Don't Know
There are currently no Care Home Idol entrants who have performed at St Quentin Nursing Home