Park Farm Lodge Care Home

Our mum spent her last 4 months at Park Farm Lodge. All the staff were so kind & approachable & treated her with dignity, love & care. They always greeted us by our first names & visiting was very relaxed. During mum's final days/hours, we were provided with an endless supply of drinks & snacks to keep us going & there was always someone there to offer reassurance & support. The decision to put mum into a nursing home was taken out of our hands due to her having a fall at home. However, the manager & all her staff made a very difficult few months for us as pleasant as they could possibly be. Thank you so much for taking such good care of our mum, we will never forget your kindness.

The staff, carers, management, even maintenance man are absolutely amazing. My mother and father-in-law are both in Park Farm Lodge. The food and care is second to none. I have regular updates from staff and cannot fault them. It's spotless clean and we are so happy to see them thriving, and most of all safe and well cared for. A big thank you to all at Park Farm Lodge from our family.

Staff, both medical team and the care provider's, were very friendly and caring throughout her stay.

I can't thank them all, it's a cruel disease.

Park farm is absolutely wonderful, my husband has been a resident since February and I cannot fault this home. The nursing is second to none and the many carers are so good with the residents with their kindness and care. I have to also mention The Park Farm manager,Memory who is always available for the relatives for any questions or concerns about their loved ones.. the Activities team are always providing entertainment for the residents and as a relative, I also look forward to these. I'm so glad I chose Park Farm for my dear husband.

My 94 year old mum spent her last days in the wonderful professional care of Park Farm Lodge. She was shown dignity, compassion, love and care. The staff were kind, understanding and approachable. I was given access to mom at all times when needed private chats with server staff when required. All staff are a credit to the care home and community. Thank you.

The staff at Park Farm Lodge Care Home take care of my mother, they treat her with dignity and respect. I am happy for her to be there. You are always welcomed with a smile and they always call you by your first name. The receptionists will do anything they can when help is needed, all staff and management are there if needed.

All of the staff show great care in looking after my father. He is very settled and interacts really well with his carers. The home is always clean and well run. It is pleasing to see lots of activities for the residents. The staff are also kind to family members and show compassion in a stressful time for us.

My wife has been a resident of this care home for 9 years, suffering from dementia and the effects of a stroke. I cannot praise the home too highly for the outstanding care she had received during this time, which has contributed to her overall comfort and security, in a very supportive environment. All aspects of the home are to be commended.

They are able to answer any questions promptly. I have no doubt at all about recommending Park Farm Lodge.

My loved one is taken great care of by the staff of this friendly care home. Park Farm Lodge always make us feel welcome whenever we visit. It's a relief to know that visiting hours are so relaxed and the staff are able to accommodate the visits of shift workers. I would have no hesitation in recommending Park Farm Lodge.

I and my brother are both happy and more than satisfied with his care at Park Farm and it has also taken the pressure of responsibility off me for which I am truly grateful.

The room was spotless and would highly recommend.

There are not enough words to say how we feel about all the staff at Park Farm Lodge. From our first visit to our last everyone was amazing. The care, compassion, love and understanding was second to none, along with good humour when needed. My mom could not have been looked after better, you really put the 'c' into care. Thank you for looking after Mom and us.

Mum was here for about 8 months and we have nothing but praise for the care shown to Mum throughout her stay. They not only cared for her physical needs but they cared about her too and a welcome change to the experience in hospital! The home is relaxed and for the most part residents are allowed to wonder around as they please and there always seem to be activities organised for those that want to participate. It's not a place you'd ever be lonely for sure. The elderly can often be challenging to care for, but we can only thank and praise the staff for making Mum's stay there as pleasant as it could be and it was of great comfort to us that she was safe and cared for.

I cannot speak highly enough about the care my mom received while at Park Farm Lodge. From the handymen, nurses, carers, the entertainment staff and also management, everyone took time to say hello and have a few words with her. It gave us peace of mind knowing Mom was so very looked after. We consider ourselves so very lucky that Mom was placed in your care.

As a family member, I was both kept informed and listened to.

I am incredibly grateful for everything you did for my Dad.

We do not advise anyone to go there! My aunt will never recover fully again.

My Aunt was brought here for respite with a view to becoming permanent. During the 4 weeks she was there I had to constantly remind staff she needed full assistance with eating and drinking. Most days I got there she hadn't been washed or changed etc, even in the afternoon. My aunt is bedridden and can't do any of these things herself. She became very ill and I begged them to get a doctor but they said her obs were fine. The next day she was admitted to the hospital with severe sepsis which they missed all the signs of. To this day, two months after she's still in hospital. The family felt very let down and shocked.