Brookview Nursing Home

Holmley Lane, Dronfield S18 2HQ
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9.2 55 Reviews
  • Brookview Nursing Home, Dronfield
Brookview care home offers care to people aged 65 and over in Derbyshire.

There are TV points and nurse call buttons in every room, and some of the rooms have en-suite bathrooms. Wifi is available throughout the care home.

There are two lounges in the care home and the home offers a whole range of activities as well as daily trips out.

There is a lovely garden for residents to sit in.

Staff offer care that is compassionate and nurturing.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1295
  • Self-Funded Residential Dementia Care: from £1295
  • Self-Funded Nursing Care: from £1295
  • Self-Funded Nursing Dementia Care: from £1295
  • RESPITE Self-Funded Residential Care: from £1295
  • RESPITE Self-Funded Residential Dementia Care: from £1295
  • RESPITE Self-Funded Nursing Care: from £1295
  • RESPITE Self-Funded Nursing Dementia Care: from £1295

These prices are only a guideline, please contact Brookview Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Brookview Nursing Home Ltd

Person in charge

  • Fiona Hannah (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (30)

Visiting

  • The home have no visiting restrictions they just ask if you are visiting your loved one at meal times you limit how many of you there are visiting. They can also offer afternoon tea for you to have with your families.

Parking

  • The home have ample parking at the front of the home

Brookview Nursing Home Reviews (55)

9.2

Brookview Nursing Home has a Review Score of 9.2 (9.194) out of 10, based on 12 reviews in the last 2 years.
Over all time Brookview Nursing Home has 55 reviews.

Overall Experience
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Date Published
  • 55
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Reviewer Connection to Brookview Nursing Home
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Total of 55, showing 21-40
Review from Sandra L (Friend of Resident) published on 12 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My general view of Brookview Nursing Home is very good but I think one area to be considered is safeguarding the needs of vulnerable residents from the wanderings of the confused and unsettled and the ones who enter the other rooms. This can be very upsetting for the residents when the understanding
of emergency buttons is not there.
Reply from Lindsay Morris, Manager at Brookview Nursing Home

The management and staff take on board this comment about some of our clients that have reduced capacity yet, retain the ability to walk around the home freely. It is a difficult balance to ensure that everyone's rights are respected in terms of being able to express themselves by walking around their home but ensuring those confined to their bedrooms are not too affected. By the nature of our home, in that we are registered to accept persons with cognitive decline, we do deploy as many control measures as possible to reduce any risk or distress from others.

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Review from J B (Husband of Resident) published on 11 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
More casual seating could be supplied for visiting guests. Water and glass should be available 24 hours a day. No receptionist is on duty at weekends, resulting in often long delays for visitors to gain access to the home.
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Review from A T (Relative of Resident) published on 20 December 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Brookview is warm, welcoming and comfortable. I feel it is safe and secure. Food looks healthy and appetising, noted top hygiene rating. The staff treat residents with kindness, care, compassion and dignity, addressing them appropriately by their first name. I have concerns about overall management.
Asked to see Manager for a week - it didn't happen. Finally told who the Manager was and she had been there many times. Poor communication between staff - didn't know when we were leaving though had been told. Some staff not great at interacting with visitors - I think this is an important part of overall care. Efficient - No. 1 overall. I have no huge concerns but I think managerial communication improvements could be made. Also more contact time between staff and residents, including more activities.
Reply from Lindsay Morris, Manager at Brookview Nursing Home

It is incredibly sad for both management and staff to read such a dreadful review from a relative of someone who was in our care due to us accepting them on an emergency basis. As the Manager of the home, I am utterly perplexed as to why this relative scored management as 'very low' and criticised myself and my staff for our poor communication, especially when we have clear email evidence of direct interaction between myself and that family member. I have spoken to numerous staff regarding the alleged request to see me but nobody appears to know anything about a request from this family and as it is clear that the relative had my personal email address, it is even more confusing as to why a direct request for an appointment didn't come to me via this method. In regard to my staff not interacting well with relatives, I can only apologise to this family member but have to clarify that my staff are here to care for and interact with my residents first and foremost so regretfully, relatives are not a daily priority.
In conclusion, I can only reiterate how disappointed we are to read such comments especially considering in our latest Quality Assurance Survey, the results found that 29% of relatives felt the service was managed 'good' and 71% felt we were 'outstanding'. It is therefore clear that we can't please everyone all the time, but can please everyone some of the time.

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Review from J P (Son of Resident) published on 12 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was placed in Brookview. She was made very welcome and easily settled in. I was made fully aware of the care and services provided and was given assistance in completing the various forms for financial assistance.
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Review from N A (Son of Resident) published on 19 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Professional and caring, manage well with variety of care issues and challenges.
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Review from Peter W (Son of Resident) published on 19 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 94 year old mother had to be admitted for temporary respite care after hospital discharge, recovering from a broken hip after a fall. From the initial assessment at her home prior to admittance, to the superb care received, and finally arranging re-admittance to hospital after deterioration, they
were absolutely wonderful with my mum. She had reservations over respite care after previous episodes in a different care home, where she didn't enjoy her time. But, even in her short time here, she made comments to me about the "lovely staff" who came to give her help, care and more importantly dignity and respect. Always a sociable lady she formed a great rapport, with several staff and had nothing but praise for all she came into contact with. To know your own mother was happy here gave the rest of her family great peace, knowing she was in good hands, in what I see as a very hard job. You have to be dedicated, and I only saw the highest standard of this. Superb place!
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Review from Lynda M (Daughter of Resident) published on 22 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brookview has a very warm, comfortable relaxing atmosphere. The staff are all very kind, helpful and caring. Mealtimes are very pleasant, plenty of choice on offer, the home is kept clean and tidy. Plenty of activities if you wish to join in. Communal rooms are lovely. My mother was hesitant at first
about going to live in a home but Brookview is lovely.
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Review from Tracey B (Friend of Resident) published on 21 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a warm and friendly home. Staff are extremely caring. The home is clean, bright and welcoming.
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Review from L N (Friend of Resident) published on 20 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as I entered Brookview, I knew it was perfect for my elderly friend and was so pleased his family chose it.
The staff and management are excellent. So caring and compassionate to the needs of the residents.
The home always smells lovely, is clean and tidy and the staff always appear happy.
I would highly recommend this home to anyone thinking of admitting an elderly relative to a care home.
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Review from Debbie S (Granddaughter of Resident) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The place is a wonderful and friendly one to be in, a very homely atmosphere and lovely caring staff.
Always plenty of activities for those that want it and my grandma is always greeted by every member of staff. She thoroughly enjoys being there.
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Review from P B (Son of Resident) published on 6 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both Mum and our family have been treated with care and compassion, the staff are quick to raise and act on any concerns, to resolve medical issues effectively.
The home appears to be well managed, clean and comfortable with plenty of staff.
Residents appear settled and able to participate in the
activities scheduled regularly.
We are pleased with the home.
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Review from Beverley S (Granddaughter of Resident) published on 6 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursing home felt very welcoming and homely. The room Nan was in was lovely - bright and clean.
The large window made it very pleasant.
We had a cup of tea in the lounge and that was also really nice.
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Review from Stephen S (Grandson of Resident) published on 6 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fantastic place that gave my nan a quality beyond none in her last few days of life. Clean, professional and friendly environment and home.
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Review from Sharon P (Daughter of Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came via the NHS hospital after a fall in another home. Mum has settled really well although I did have my own anxieties. She has put on weight, a good sign. The food is fantastic and not an outreach company.
The home is spotless and the staff are friendly and approachable and keep you well informed
of any changes which is very reassuring.
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Review from E G (Daughter of Resident) published on 23 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Brookview is a clean and welcome home. Some improvements during 2018 have given the home a lift, i.e Reception area, dining room and lounge. Care of the residents is generally good but there are some shortcomings, i.e not changing bed linen regularly. Nursing care is also good and patients needs are
generally met. Activities are ongoing for those wishing to take part.
Reply from Lindsay Morris, Manager at Brookview Nursing Home

It is very sad to read that this family feel that there are shortcomings with the home in terms of bed changes. It is very clear in our documentation that bed changes must occur a minimum of weekly for all residents and more often if required. This particular lady has requested weekly bed changes which are documented in her profile.
We apologise if the family feel that bed changes have not occurred so will ensure that this is made clearer in our daily records so as to provide the necessary evidence to the family should they so wish to look at this.

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Review from A S (Resident) published on 23 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Home is well situated, well decorated and clean.
Showers are limited to 1 per week if staff available.
Reply from Lindsay Morris, Manager at Brookview Nursing Home

It is unfortunate that this review mentions showers being limited which is not the case. We do ensure that all residents are given at least one shower per week but that they also have the opportunity to request further should they so wish. As this service user has suggested that this is the case, we will ensure that she is offered a shower daily and will, as ever, record when this is accepted. We apologise completely if she feels that this is the norm at Brookview as it has never been brought to the attention of management prior to this review.

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Review from Michael P (Nephew of Resident) published on 18 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt has been a resident at Brookview for five years and the place has improved each year. This last year the whole home seems to be a brighter, happier place. Well done, keep up the good work.
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Review from Anthony D (Son of Resident) published on 12 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are helpful, friendly and hardworking home has a warm atmosphere and all queries and questions are dealt with promptly and fairly. Plenty of activities for residents and grounds are well kept. Food very good.
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Review from D S (Son of Resident) published on 12 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service and staff.
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Review from K M (Niece of Resident) published on 12 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the wonderful care from everyone here. The client has come on in leaps and bounds and is happy here.
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Current Review Score: 9.2 (9.194)

Overview of Review Score

The Review Score of 9.2 (9.194) out of 10 for Brookview Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.277 for Brookview Nursing Home is calculated as follows: ( (74 Excellents x 5) + (48 Goods x 4) + (9 Satisfactorys x 3) + (4 Poors x 2) + (6 Very Poors x 1) ) ÷ 141 Ratings = 4.277
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.917 Points relating to the number of positive Reviews for Brookview Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

No image found

Fiona Hannah

Job Title: Home Manager Joined: 2024

I have worked at Brookview since November 2024 I have a passion and dedication to care and support of our residents and work on the ethos that we are all visitors to someone's home.

No image found

Kathy Taylor

Job Title: Administrator Joined: 2025

I am here to greet you all in the reception/coffee shop. I love to help and support you all.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brookview Nursing Home to verify any information. View our terms and conditions. Brookview Nursing Home has an Enhanced Service - more info.