Oliver House Nursing Home

My auntie was very well looked after at Oliver House Nursing Home.

The staff are very good with her and take good care of her, which we are very grateful for.

My mum stayed at Oliver House for a year until she passed away on 30th April. They purchased a new bed for her to help with her pressure sores. She used to smile and laugh along with the staff, more than she did with me, which she would not have done if she was not happy there. Overall, I think she was cared for very well, and the staff helped the residents as much as they could.

I found my brother to be in excellent condition and was more than happy with the way he is being cared for.

My wife came into the care home for one week of respite whilst I was in the hospital. It gives me great pleasure to say that her time here has been a very happy experience for her. The care shown has been exceptional, and all aspects of the stay have been top-class. If the need arises in the future, I will certainly be looking at her returning for a further stay.

Having moved Mum from another care home, the difference in Mum is remarkable. It’s like she’s been given a new lease of life. The staff get her up every day and bringing her downstairs to join in with the activities and to sit with others for her meals has definitely helped my mum.

Would highly recommend.

Satisfactory food and hygiene.

There are plenty of activities for residents, and over the Christmas period, I was impressed as they had a pantomime come into the home and a choir; the Mayor came, and everyone involved enjoyed it all. Mum is treated with respect and dignity. The manager is excellent; she answers all my queries either personally or over the phone. They have all been brilliant. I would recommend the home to anyone.

My mother has been in this care home for two years now and her care has been extremely good. The staff are very good and caring we had a big party at the home for my mother's 100th birthday. It was a fantastic party, with all staff and patients having fun.

Thank you.

All staff and management at Olive House Nursing Home are excellent. I could not wish my wife to be anywhere better. It's a very good nursing home.

Staff and management are always very polite and willing to answer any questions or concerns and I have always seen residents treated with lots of care and kindness.

Due to the various pandemic restrictions, we have only been able to visit her by appointment restricted to her room and my observations are made from these visits (and daily telephone calls).

Oliver House is the ideal nursing for my mother who has severe dementia. All the staff accommodate Mum's needs and do not expect her to fit in with them, unlike other care homes. On my last visit, it was great to be able to join in the sing-a-long and daytime activities and lovely to see arrangements well in place for the Jubilee. I would recommend it to anyone who wants their relative to be in a happy, caring environment.

My husband looks well and happy, his clothes are picked out to match and he is clean and well cared for. The atmosphere is happy and content. The staff seem really caring and my husband knows all of their names. He also tells me that the food is great. I also like the fact that he is allowed to lie in bed if he wants in the mornings, getting up at 10:30 am for breakfast.

Due to the fact that my mother first moved in, in March, I am unable to fill in all of the ratings section. I just have not been inside, but the interchange I have had with them up until now is first class.

Both my grandma and now my mum, have been in Oliver House and the staff and the management have always been excellent with both. During the Pandemic, the home was locked down immediately and this has stopped my Mum from getting ill, which could have been disastrous with her condition. I have always found everyone very helpful and they keep me well informed about anything I need to know.

Nursing care is excellent, staff are incredibly caring and professional. A lovely homely feel to the place, improvements happening to the door, chairs etc. Very grateful to all staff for their care and protection of residents throughout this pandemic and fully agree with their visiting policies. My Mum died there in November and we were so well cared for during this time. Excellent nursing home.

I have visited my grandad since he moved in last October every week. He has dementia and he came from another home. He has now started smiling again and I have received emails and photo messages of him joining in with all the activities. What a wonderful place this home is. It also gives me peace of mind knowing he is safe and happy.