Oliver House Nursing Home

33 Oliver Road, Kirk Hallam, Ilkeston DE7 4JY
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9.6 39 Reviews
  • Oliver House Nursing Home, Ilkeston
Oliver House Nursing Home provides a range of health and care services for older people in a homely environment with medical staff always on hand to assist when necessary. Providing quality, compassionate care, Oliver House offers a friendly community where people can feel safe and at home.

Each resident’s views and opinions are taken into account in all aspects of the running of the home. There are a range of facilities available, including hairdressing, chiropody, dental and opticians services. The home offers a four-week menu with variety at each main meal, offering residents choice and promoting independence.

The home is equipped with CCTV to help maintain the safety of residents, staff and visitors.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 26 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Self funded our rates vary depending on needs of residents.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Oliver House (Kirk Hallam) Ltd

Person in charge

  • Julie Marshall (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (1)

Oliver House Nursing Home Reviews (39)

9.6

Oliver House Nursing Home has a Review Score of 9.6 (9.619) out of 10, based on 15 reviews in the last 2 years.
Over all time Oliver House Nursing Home has 39 reviews.

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Review from Sally B (Daughter of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has just celebrated her 100th birthday at Oliver house the staff were amazing several coming in on their day off to celebrate with her. Previous to coming here she was a resident at another "care home " where even though they were aware she wandered in the night she fell and broke her hip
and never regained her mobility she was left in her room all day and had no supervision at meal time this home had an excellent rating We found Oliver House and although it isn't as salubrious the care she receives is out standing the staff care and the owners aren't just in it to make money.The manager and her team truly care for mum which gives us as her children peace of mind .I honestly cannot recommend highly enough.
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Review from R W (Husband of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been looked after well during the last few months at this care home. Any minor issues or requests have been dealt with positively and swiftly.
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Review from J J (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in this care home for 6 weeks. In this time she has settled well. The home is very clean and functions well. The staff are very friendly and professional. They treat their residence with a lot of care and affection. They are treated with dignity and respect. The staff treat residence
like they are a member of their own family. They are quick to recognise signs of illness and act very quickly. They are also open to listening of ways in which they can improve. Today I have none. My mum is well cared for and looked after. Plenty of activities for all. Thank you Oliver House.
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Review from N S (Brother of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care for my brother who was there for the last few months of his life. He was well taken care of, and staff went above and beyond to provide extras for my brother. The staff, management, and owner were all excellent, and I wouldn't hesitate to recommend Oliver House.
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Review from S H (Daughter of Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother stayed at Oliver House for 2.5. weeks respite, the staff were very caring and empathetic. Mum actually did not want to go back home, but unfortunately, there were not any rooms available.
Mum has asked every day since she came home if she could go back.
This home is very well organised,
resident care is excellent. Thank you for caring for my mother.
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Review from J T (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we first heard my mum had to go to a care home I was quite upset but Oliver House totally changed my view of what a care home can be. It exceeded my expectations in terms of how she was treated with care and dignity. Management staff and the activity organiser were so welcoming, it became our second
home. Our mum was looked after and cared for so well and nothing was too much trouble.
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Review from H K (Sister-in-law of Resident) published on 18 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother-in-law was moved from hospital to Oliver House in September 2024, he was made very welcome from day 1 the care staff were excellent and always made to fuss of him. The management was always on hand to answer any questions we had.
Our reason for leaving was the distance from home and I was
the only driver so having my brother-in-law nearer we will be able to visit more often.
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Review from A H (Sister of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
So relieved that my sister is being looked after and is getting the care and support she needs twenty-four hours a day.
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Review from Michael C (Son of Resident) published on 16 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father went to Oliver House after he came out of hospital. At first, I was very reluctant to let him stay in a home after a horrific experience at another home. But I can honestly say that the way the staff cared for my dad and how they interacted with him has restored my faith in people. He returned
home a few months later and it was very emotional for all involved. We shall be using Oliver House again shortly for respite. Do I recommend Oliver House? Most definitely.
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Review from Tracey S (Daughter of Resident) published on 19 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was in Oliver House whilst her case was reviewed by social services and I was very happy with the care given to her by staff. They were very kind and thoughtful and I would be happy to recommend Oliver House.
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Review from D H (Daughter of Resident) published on 14 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is well cared for and the staff are always welcoming and approachable. I would highly recommend this care home.
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Review from John P (Husband of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Kept warm, fed and safe.
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Review from Hayley B (Daughter of Resident) published on 8 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum hasn't been at Oliver House for long but my first impressions have been positive. Mum has found the transition from being independent to having to have nursing care quite difficult but the staff have managed this very well. They are nice, thoughtful and caring and nothing is too much trouble. They
take time to sit and talk with residents and are so professional in their approach. The food must be good too as Mum has put weight on!
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Review from Stephen M (Son of Resident) published on 21 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was the first time visiting the home. I live in Canada and was visiting my mom. I was extremely happy with what I saw come out the whole staff of the home was so kind and friendly. Amazing caring people. I would highly recommend this nursing home to anyone.
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Review from A S (Niece of Resident) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My auntie was very well looked after at Oliver House Nursing Home.
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Review from Gemma D (Granddaughter of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we rang up about getting my grandmother in a home because she has dementia, the staff were very helpful. We rang up on a Sunday and by Tuesday she was in the home.
Since then she has been out on outings which she enjoys and doing activities in the home.
The staff are very good with her and take
good care of her, which we are very grateful for.
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Review from Christopher D (Son of Resident) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum stayed at Oliver House for a year until she passed away on 30th April. They purchased a new bed for her to help with her pressure sores. She used to smile and laugh along with the staff, more than she did with me, which she would not have done if she was not happy there. Overall, I think she
was cared for very well, and the staff helped the residents as much as they could.
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Review from Thomas H (Brother of Resident) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found my brother to be in excellent condition and was more than happy with the way he is being cared for.
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Review from David K (Husband of Resident) published on 24 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife came into the care home for one week of respite whilst I was in the hospital. It gives me great pleasure to say that her time here has been a very happy experience for her. The care shown has been exceptional, and all aspects of the stay have been top-class. If the need arises in the future,
I will certainly be looking at her returning for a further stay.
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Review from Jane M (Daughter of Resident) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having moved Mum from another care home, the difference in Mum is remarkable. It’s like she’s been given a new lease of life. The staff get her up every day and bringing her downstairs to join in with the activities and to sit with others for her meals has definitely helped my mum.
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Current Review Score: 9.6 (9.619)

Overview of Review Score

The Review Score of 9.6 (9.619) out of 10 for Oliver House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.619 for Oliver House Nursing Home is calculated as follows: ( (123 Excellents x 5) + (39 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 176 Ratings = 4.619
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oliver House Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Oliver House Nursing Home

What types of Care is Oliver House Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oliver House Nursing Home have?

There are 24 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Oliver House Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oliver House Nursing Home to the centre of Ilkeston?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oliver House Nursing Home to verify any information. View our terms and conditions. Oliver House Nursing Home has an Enhanced Service - more info.