Thornhill House

Church Lane, Great Longstone, Bakewell DE45 1TB

Owner: John Thornhill Memorial Trust

Person in charge: Diane Duncan (Manager)

Local Authority / Social Services: Derbyshire County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 19 Service Users

Registered Care Categories*: Old Age

Admission Information: Priority given to local people. Ages from 30 to 150.

Languages Spoken by Staff (other than English): Chinese - Cantonese, Chinese - Mandarin

Single Rooms: 19

Rooms with ensuite WC: 19

Weekly Charges Guide: Nursing Care Single £763 – £788 (These prices are only a guideline, please contact Thornhill House to find out the exact price for your requirements.)

Facilities & Services: Day Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Thornhill House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.3 (maximum of 10) for Thornhill House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Thornhill House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Thornhill House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.263 Points relating to the number of positive Reviews for Thornhill House is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.8 Target = 0.263

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.3 Thornhill House has a Review Score of 8.3 (8.263) from 1 Reviews


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Thornhill House?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Thornhill House

  • Daughter of Resident/Service User
    1

During Mum's stay the care and attention she received was excellent, nothing was too much trouble for the staff who were brilliant.
The family were made very welcome whenever we visited, Dad enjoyed eating a few meals with Mum and spending lots of time with her.
When it became apparent that her stay was going to be shorter than we hoped the staff did everything they could to ensure that she was comfortable and pain-free. We are all so happy and grateful that Mum managed to spend her last days here, surrounded by her family and the simply wonderful staff at Thornhill House.
Thank you.

How likely would you be to recommend Thornhill House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

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Bed Vacancies

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Awards / Recognitions

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Care Home Idol 2016

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