Rykneld View

410 Burton Road, Derby DE23 6AJ

Rykneld View Nursing Home is committed to providing quality professional nursing care. Individually tailored to meet the needs of each resident.

The home is situated in Derby, just a short distance from the city centre and is run by a team of highly skilled staff who look after each resident in a professional and respectful manner at all times.

Mealtimes are an important part of the day and the team take the time to assess every resident’s individual tastes and dietary requirements.

Owner: Primus Healthcare Ltd

Person in charge: Ruth Thomson (Manager)

Local Authority / Social Services: Derby City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 31 Service Users

Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care • Challenging Behaviour • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Stroke

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): German, French, Hindi, Panjabi, Punjabi, Romanian, Urdu

Single Rooms: 31

Shared Rooms: 0

Rooms with ensuite WC: 28

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Located 250 yards from the Bus Stop.

Visiting:

Rykneld View has an "open door" policy , visiting can be at any reasonable time day or evening . Residents lunch time is at 12.30 if family would like to sit with their relative during this time they are most welcome.

Parking:

Large car park for multiple cars parked totally at the owners risk.

Latest Care Quality Commission* Report on Rykneld View: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.1 (maximum of 10) for Rykneld View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Rykneld View in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.9 for Rykneld View is calculated as follows: ( (54 Excellents x 5) + (6 Goods x 4) ) ÷ 60 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.161 Points relating to the number of positive Reviews for Rykneld View is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.2 Target = 0.161

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.1 Rykneld View has a Review Score of 8.1 (8.061) from 5 Reviews


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rykneld View?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rykneld View

  • Daughter of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My father in law has recently been admitted to Rykneld View and being cared for well. This is a big weight off the whole family, now we can spend time as a family with my father in law knowing he is safe when we are not there. Thank you to all the staff, especially the manager and deputy who have organised a seamless transition.
He is already making friends who he plays dominoes, connect 4 and has movie time with.
I know my fiancee is finding life much easier now with support from Rykneld, we are looking forward to participating in their upcoming summer fayre.

How likely would you be to recommend Rykneld View? Extremely Likely

Overall Standard

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Average Rating:   4.9 out of 5

Although my father was a resident for a short time due to him passing away, the care he received was fantastic. The manager and staff were amazing. I would not think twice about recommending Rykneld View.

How likely would you be to recommend Rykneld View? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Amanda Hands, Manager at Rykneld View responded to this review on 13 Oct 2016:

Thank you for your kind words, it was our privilege to care for your father and meet you as a family.

The home was/is very clean, well-ventilated and odour free. The care staff are kind, helpful, considerate and show courtesy to the residents at all times. The nursing staff respond quickly when requested/required and show great skill, knowledge and consideration. The nurses respond to relatives queries kindly and with reassurance. Their medical knowledge is comprehensive.

How likely would you be to recommend Rykneld View? Extremely Likely

Overall Standard

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Average Rating:   4.6 out of 5

KathrynRedshaw, Manager at Rykneld View responded to this review on 05 Sep 2016:

Thankyou for your kind words we strive to be an excellent home at all times.

Rykneld View is a wonderful home, staff are very caring, spotlessly clean, laundry perfect. I was so pleased with the care for my mum till the day she passed away there. All the staff were marvellous! We really miss our visits to Rykneld View!

How likely would you be to recommend Rykneld View? Extremely Likely

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Treated with Dignity

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Average Rating:   5 out of 5

Kathryn Redshaw, Manager at Rykneld View responded to this review on 31 May 2016:

Thankyou for your kind words, it was a pleasure looking after your mum and we miss your visits too.

I would advise anyone who needs to fund a nursing home that Rykneld View is very good in everything. The staff are all brilliant. If you have any questions there is always someone there to talk to. It is spotlessly clean whenever you visit.

How likely would you be to recommend Rykneld View? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Kathryn Redshaw, Manager at Rykneld View responded to this review on 27 May 2016:

Thank you for your kind words, we endeavor to do our very best.

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