Holbeach & East Elloe Hospital Trust

BOSTON ROAD NORTH, Holbeach, Spalding PE12 8AQ
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9.8 31 Reviews
  • Holbeach & East Elloe Hospital Trust, Spalding
Holbeach and East Elloe Hospital care home is set among mature gardens and open fields, near the rural market town of Holbeach.

The Hospital Trust was formed in 1988 in response to the local health authority's intention to close Holbeach Hospital. The local community, working with the health authority and raising funds, formed the Holbeach and East Elloe Trust, a charitable organisation that continues to receive support from the community.

The Trust now provides beds for use by local GPs (Anne Waltham Unit), nursing and re-ablement beds. Staff take the time to get to know residents and the families to ensure highly personalised care within a home from home environment.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 47 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1120 – £1200
  • Self-Funded Nursing Care: £1200 – £1375

Please note we can only accept dementia patients who are completely bed-bound due to the layout of the building.

These prices are only a guideline, please contact Holbeach & East Elloe Hospital Trust to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Holbeach and East Elloe Hospital Trust

Person in charge

  • Julia Scott (Manager)

Local Authority / Social Services

Admission Criteria

  • Self funding , NHS, Local Authority
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (0)

Visiting

  • The home welcomes family and friends to visit relatives at any time; they believe visitors are an essential part of the care team and very important to the well-being of the residents. Children and babies are welcome to accompany their parents when visiting.
    Well-behaved pets also welcome to visit as long as they have had vaccinations.


    There is free parking at the hospital for visitors, a visitors toilet and a family room where refreshments can be made. Visitors are welcome to join their relative wherever they wish; whether that is in their own room or in one of the lounges.

Parking

  • There is free unlimited parking at the front of the building.

Holbeach & East Elloe Hospital Trust Reviews (31)

Total of 31, showing 21-31
9.8

Holbeach & East Elloe Hospital Trust has a Review Score of 9.8 (9.831) out of 10, based on 23 reviews in the last 2 years. Over all time Holbeach & East Elloe Hospital Trust has 31 reviews.

Overall Experience

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Date Published

31
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23
8

Review from Wendy R (Daughter of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely group of nurses and staff. Always friendly and approachable and willing to update me on how my mum is doing. I feel she's well looked after and cared for in all areas. The nurses always make my mum smile when they enter the room and take the time to talk and make conversation with her. I always
speak highly to friends regarding Mum's care. Keep up the excellent work.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you so much for your lovely words, we very much appreciate you taking the time to submit a response.

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Review from Anthony C (Son of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff do a great job of caring for my mother. They are all friendly and are happy to answer any questions you may have. The place is always clean and tidy. I really cannot thank them enough.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you so much for taking the time to submit a review. We very much appreciate it and will pass your comments on to staff.

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Review from C K (Resident) published on 22 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was cared for at Holbeach Hospital for over three years. The care was exemplary with Mum being brought back from end of life three times. She was always very happy to be cared for there and forged relationships with some of the regular staff. As a family, the quality of care ensured we could
feel relaxed and assured of Mum's safety and well-being.
We are so glad Mum's final years were at Holbeach Hospital. We believe it was the best home for Mum. The staff are Angels without wings and we will be forever grateful to them.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you so much for your review and kind words, it is much appreciated.

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Review from A F (Friend of Resident) published on 27 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is receiving excellent care, is taken out on outings and has a lovely variety of meals. The staff are kind and considerate; they cheer her up when she's having a low point and generally enhance her day.
Long may it continue.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you for your kind comments, we are so happy that your friend is happy and enjoying her time with us.

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Review from Rebecca H (Daughter of Resident) published on 21 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home and facility for Holbeach to have, their care and compassion at end of life is wonderful, we would not have wanted our dad to go anywhere else. The staff are all friendly and helpful and the care they give means you can rest knowing your loved one is well looked after.

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Review from K G (Daughter of Resident) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Holbeach & East Elloe Hospital Nursing Home for 1 year and is very happy there. Her room is large and comfortable. The food gets rave reviews, excellent choices and much variety. Nothing is too much trouble for the staff who have brought her out of her loneliness and depression
with their many kindnesses. The activities coordinators have encouraged her to join in the many activities and take her out on lots of outings. She also has regular visits to the in-house hairdresser and chiropodist who help her well-being. All in all, a well-run, happy home with wonderful staff.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you for your kind words, we are glad that your mother is happy in our care and enjoying her time with us.

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Review from Helen B (Daughter of Resident) published on 11 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came into the hospital on a short stay due to breaking her arm. The staff were very friendly and always helpful in my mum's care. Also, the physical therapist got my mum walking better than when she went into hospital. So a big thanks to you all. She’s doing really well at home.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you for your review; we appreciate your kind words and are glad your mum is doing so well at home.

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Review from J F (Relative of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An absolutely wonderful care home!
The staff cannot do enough for the residents. They are always putting something on to keep them entertained and serving a lovely variety of meals. Every single staff member I have had the pleasure of meeting has been nothing short of fantastic!
Thank you so much
for all of the hard work you do to make sure my relative is comfortable and happy.

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Review from Maureen J (Daughter of Resident) published on 15 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to thank the nursing home and staff for all the love, care and attention they gave my Mam on her time spent in the nursing home.
Sadly she passed away on Thursday afternoon after a long illness.
I would give it 10 out of 10.

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Review from Gary E (Son of Resident) published on 1 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was there for 5 1/5 years before she passed away and was looked after impeccably by all the staff there. The carers looked after her as if it was their own mother.

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Review from Lisa M (Daughter of Resident) published on 12 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to the home for the last 3 weeks if his life and I could not wish for a better team to care for him, they were very supportive to my mum and I they even lent a shoulder to cry on, we will be eternally grateful to them.

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Current Review Score: 9.8 (9.831)

Overview of Review Score

The Review Score of 9.8 (9.831) out of 10 for Holbeach & East Elloe Hospital Trust is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.831 for Holbeach & East Elloe Hospital Trust is calculated as follows: ( (224 Excellents x 5) + (41 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 267 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Holbeach & East Elloe Hospital Trust is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 May 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

Meet the Team (1)

Julia

Julia Scott

Job Title: Manager

Joined: 2022

I qualified as a Nurse in 1986. Following my qualification, I worked as a Staff Nurse in a Surgical Ward with the NHS, before moving to Lincolnshire in 1992. I worked for a large national charity for 23 years, 12 of those as the Registered Manager, before being made redundant. I joined Holbeach Hospital in 2022 as Deputy Manager and was appointed as Manager in May 2023.

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