White Gables

21 Willington Road, Kirton, Boston PE20 1EP
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9.5 9 Reviews
  • White Gables, Boston
White Gables Care Home is a small, friendly care home offering accommodation for up to 20 residents. It is situated in the bustling village of Kirton, Lincolnshire.

The home is all on one level, offering full wheelchair access throughout.

The team value each resident as an individual and also their family and friends; they have an open door policy so that residents can have visitors whenever they wish. The home integrates well within the community and forms strong relationships between residents, staff and families.

Respite care, day care and regular activities are also available.
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Care Provided by White Gables

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1300
  • Self-Funded Residential Dementia Care: £1100 – £1400
  • RESPITE Self-Funded Residential Care: £1000 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1400
The price(s) shown are provided by the care home. Contact White Gables for full pricing details and T&Cs.

Contact White Gables to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact White Gables to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Claire Epton (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 1

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (3)

White Gables Reviews (9)

9.5

White Gables has a Review Score of 9.5 (9.494) out of 10, based on 6 reviews in the last 2 years.
Over all time White Gables has 9 reviews.

Overall Experience
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Date Published
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Reviewer Connection to White Gables
  • 5
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Total of 9, showing 1-9
Review from Deborah A (Daughter of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad Tony came into white gables for respite care and has a family we appreciate all they do for him he loves it. He is now a permanent resident and the staff are lovely and hard working my dad loves his key worker and I've seen a change in him
Reply from Henrietta Encarnacion, Manager at White GablesThank you so much for your kind and thoughtful feedback. We truly appreciate you taking the time to share such positive words-it means a great deal to us. It was a pleasure having your Dad here and working with your family, and your appreciation motivates us to continue giving our very best.
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Review from Jennifer G (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to White Gables 3 years ago, the care she receives is excellent, the staff are all kind and caring and will go out of their way to help the residents who live at White Gables. The home has a very warm and homely feel to it.
Reply from Claire Epton, Registered manager at White GablesThank you for your lovely review. We always strive to deliver the best care to each of our residents.
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Review from Stan F (Son of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been here since January 2024 and is very happy. During the 11 months he has had a few health issues which have been dealt with by the staff quickly and very efficiently. Overall my father and his family have nothing but praise for the manager and her brilliant team and would not hesitate
in recommending White Gables to other people.
Reply from Claire Epton, Manager at White GablesThank you for the review. The team in the home work very hard to give our service users the best care possible.
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Review from M C (Daughter of Resident) published on 27 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is very happy, comfortable and settled at White Gables and has been since her admission in January 2017. Any issues that have arisen have always been dealt with speedily with her and the families best interest uppermost.
Reply from Claire Epton, Manager at White GablesThank you for your lovely comments. We all strive to give the best possible care to all of our service users, thank you again.
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Review from S S (Daughter of Resident) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A fantastic, small but friendly, homely care home. Always smells lovely, always lovely and warm, always fun and laughter to be heard! I visited many care homes before settling on White Gables. Many have great first impressions but you need to look around the rooms and look at what is on the walls to
see how connected the staff and residents are.
Reply from Claire Epton, Manager at White GablesThank you for the lovely review. We always strive to do our best for all of our Service Users.
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Review from L G (Niece of Resident) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find White Gables a friendly well-run care home, my relative has settled in very well, he is happy and has gained much-needed weight, company and a feeling of safety. The staff are all friendly and helpful, the home itself is very clean, welcoming and homely.
Reply from Claire Epton, Manager at White GablesThank you for your lovely review. We aim to give our service users the best possible care.
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Review from Barry S (Respite Resident) published on 16 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is absolutely outstanding from the minute I walked through the door the staff were really friendly. It’s like one big happy family everyone is so caring and will bend over backwards to help you. The meals are great and tasty and no cheap processed rubbish here. When I got taken to my
room the staff unpacked my bags and put everything away. In the morning they help wash me and get dressed and nighttime undress and put me to bed.
I would definitely recommend this place, great food, clean and staff are so lovely and would definitely go the extra mile for you
Great stay here and will definitely come back again. Thank you so much to all the staff you’re great.
Reply from Claire Epton, Manager at White GablesThank you so much for your lovely review. It was a pleasure having you here in the home, we look forward to seeing you again.
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Review from Tracey C (Daughter of Resident) published on 3 November 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
Very disappointed with White Gables staff after my mum recently had a three-week stay. The staff was very unhelpful and quite obstructive. Laughed when I advised Mum was dressed in another lady's underwear. I felt there was a culture of staff having ‘each other’s back’ when issues were raised. Do not
recommend it at all.
1. Greeting on arrival was very chaotic and not welcoming.
2. Mum was dressed in other people’s clothing, despite her own being labeled.
3. Medication found on Mum's knee? Make your own mind up!
4. Visiting times not conducive to working family members.
5. Staff were rude and very unhelpful.
6. Door shut in my face when I asked for Mum's unused sanitary wear to be returned (84 pads in 3 weeks!).
7. When Mum asked to use the toilet, the carer said ‘what again’!
8. Mum's clothes were crammed into one bag when I collected her and not folded and put in nicely, very disappointing.
Mum is now happy at another home where the staff is helpful, happy, and kind and we get a cup of tea.
Reply from Claire Epton, Manager at White GablesThank you for taking the time to bring your experience to our attention.
Our aim is to always provide the best possible care to those we support.
We pride ourselves on keeping the residents and staff safe throughout the pandemic, following Government guidelines and have been successful in doing so.
We are sorry that you feel the experience did not meet your expectations at the time and pleased that your mother is happy in her new environment.
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Review from Stephen R (Son of Resident) published on 11 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was by far the best care home for end of life care for our mother we could have chosen. The reason being the cleanliness, the friendliness and patience of all staff, the food, the accessibility to talk about treatment, the support and much more.
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Current Review Score: 9.5 (9.494)

Overview of Review Score

The Review Score of 9.5 (9.494) out of 10 for White Gables is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for White Gables is calculated as follows: ( (68 Excellents x 5) + (4 Goods x 4) ) ÷ 72 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.55 Points relating to the number of positive Reviews for White Gables is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 = 3.55
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 6 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Accreditations

Meet the Team (3)

Henrietta

Henrietta Encarnacion

Job Title: Registered Manager Joined: 2026

I am Henrietta Encarnacion. I have worked in care for more than 20 years. I have a bachelor's degree in Business Administration. I started as a Senior Carer and have worked up to the position I am now for the last 15 years. I like teaching and mentoring staff. Looking after the elderly has a special place in my heart because I grew up with my grandparents.


I like to be upfront and transparent, with honesty and consideration at the forefront of any conversation. My commitment is to honour each person’s unique needs and wishes, encouraging independence, wellbeing, and a deep sense of belonging.

Jenny

Jenny Gilchrist

Job Title: Lead Senior Joined: 2021

Hi, my name is Jenny and I have over 14 years of social care experience working in Care Homes.
I started at White Gables in 2021 as a Senior Care Assistant then in 2022 I became Lead Senior, deputising for Claire and covering in her absence.


I have worked over the years training to become skilled and knowledgeable and am still undergoing training to extend this knowledge and pass this down to our wonderful staff. I am passionate about the residents receiving the best care possible and ensuring they are happy and enjoying their lives here at White Gables.


In my spare time, I enjoy taking holidays around Britain with my husband and two Border Terriers, my dream is to own a Campervan.

Paige

Paige Thompson

Job Title: Administrator Joined: 2023

Hi, I'm Paige and I am the admin assistant at White Gables Care Home. I have been working in administration since 2019 and joined the White Gables team in 2023.


I am dedicated to ensuring the residents feel safe at home and valued. I love learning about their lives before moving to White Gables and making them smile. I work closely with all staff members to ensure all enquiries are dealt with in a timely and effective manner and customer satisfaction is particularly important to me. I take control of all things paperwork and spreadsheets are my secret pleasure! In my spare time, I love going on days out & holidays with my husband & little boy. My dream would be to go to Disneyland in America with my family.

Frequently Asked Questions about White Gables

What types of Care is White Gables registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does White Gables have?

There are 20 Single Rooms.

What are the Facilities & Services at White Gables?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is White Gables to the centre of Boston?

3.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact White Gables to verify any information. View our terms and conditions. White Gables has an Enhanced Service - more info.