Care Homes Owned by Talea Care Homes

Everthing is execelent staff conditions treatment cant fault anything

My husband has been in their care now for just under a year and I couldn't be more happy with the excellent, compassionate care he has received. All staff are friendly and I see them treating all the residents with dignity and respect. The activities coordinator brings fun to their lives and makes everyone feel welcome and included. Medically my husband receives excellent care too and I leave him there confident that he is safe, well cared for and perhaps even loved....

I find the staff very helpful, and nothing is to much trouble, the care they show my wife is very good. And they look after her well, the care they have given her has far exceeded the outcome the hospital gave. Nothing but praise for the care has shown her.

Staff are pleasant & helpful. Medication supervision is excellent. Prior to being resident, my mother was hopeless at taking medication. Her room is spacious and there is room for personal items to make her feel at home. Best of all, The Knolls is set in a wooded area and provides a garden for residents to walk & sit.

Visit Gail, very good experience

All the staff are very welcoming warm and friendly

Overall the standard of care is excellent. Care plans are clearly communicated. The facilities are being continually improved. Excellent activities make a real difference to everyone's enjoyment and the food is of a very high standard.

Overall, it is the caring staff that makes The Knolls a welcoming residential care home.

My mother has been at The Knolls for over 18 months. She is much improved. The staff are excellent and without the nursing team my mother would not be with us today.

I could not recommend The Knolls enough and thank everyone for helping me at one of the worse times of my life.

That said the most important thing is the quality of care she receives and with that the team at the Knolls are brilliant. Thank you

My brother and I were really worried about finding a home where our mum would be happy and truly cared for, but we needn't have worried. The Knolls is simply amazing and mum is thriving. It is professionally run and communication is excellent.The staff are so kind to her and treat her with respect and compassion. The staff have really made the effort to get to know mum and always share information with us about her health and wellbeing. When we first visited the Knolls we were immediately struck by how happy the residents were and what a lovely feeling of relaxation and care the home had. Daily visits have shown this to be the case and we can't recommend the home enough. Wonderful staff, wonderful home that is giving mum the care in her final years that she deserves.

My sister was orginally at The Grange for a two week assesment period. All the staff are absoulety amazing, so very caring and compasionde. My sister is now a full time residient which we are so happy they have been able to accomodate her. My sister has a diagnosis of 'young' alzhiemers, and I was extremly anxious about her having to live full time in a home. The staff have gone out of their way to make my sister feel welcome, and due to age they alway make time to talk to her thank you.

If there is a negative, it would be that more effort/bribery is used to get her to engage more with the activities and get her out of her room.

LG.

My Mother has been at Field House Care Home for over two years now and has recieved nothing less than fantastic care that is always provided with humility and dignity , i visit mum at least once a week and she always looks so happy and so well turned out , many thanks .

I have no complaints about anything at this home. Food isn't always to her liking but think mother's diet or her like of food is should we say limited, but believe they go out of their way to please her. Staff are pleasant have outings pretty regular. Mother won't join in activites happy, to sit in her room. So all good.

I feel the carers are very professional at their job. Very caring and cheerful. The management are very helpful. The place is very clean.

My friend is adjusting to being in a care home but acknowledges that it is the best it can be in the circumstances. There is always a warm welcome, and guests are quickly attended to. The gardens, food and atmosphere all contribute to this lovely home.

My dad Tony came into white gables for respite care and has a family we appreciate all they do for him he loves it. He is now a permanent resident and the staff are lovely and hard working my dad loves his key worker and I've seen a change in him