Field House Care Home

Eyebury Road, Eye, Peterborough PE6 7TD
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9.6 34 Reviews
  • Field House Care Home, Peterborough
Field House prides itself on being a 'home from home' for its elderly and dementia residents. It is situated on approximately 3/4 acres of land in the scenic countryside village of Eye, just four miles from the cathedral city of Peterborough in Cambridgeshire.

The home is popular and friendly with a family atmosphere and good integration within the community. The home was set up and run by a local family for over 30 years. In July 2019 the home was sold to new owners who are making significant improvements to the home and the quality of care it delivers to the residents.

Field House offers accommodation for up to 49 people with various health conditions, physical and sensory needs, including dementia. All rooms are light and spacious with a restful décor, overlooking the countryside and gardens, most have en-suite facilities.

Field House has been extensively renovated over the years to cater fully for the residents. At the rear of the grounds, there is a beautiful, mature garden with attractive lawns, there is also an enclosed all year courtyard with benches and a feature fountain.

Family and friends play an important role in the care and life at Field House, giving it a home from home feel. It has an open-door policy allowing residents, family and friends to visit whenever they choose.

The home offers respite, day care and regular activities. There is a dedicated and caring team including the management and auxiliary staff, all of whom offer a high standard of care designed to support residents with both physical and mental health needs.

It is an independent private care home placing family values at the heart of Field House, they hope to provide a caring, safe environment to all, forming strong relationships and family values between residents, staff and families whilst maintaining the resident's individual personalities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shamin Bashir (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (3)

Parking

  • On site parking

Field House Care Home Reviews (34)

9.6

Field House Care Home has a Review Score of 9.6 (9.617) out of 10, based on 18 reviews in the last 2 years.
Over all time Field House Care Home has 34 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Field House Care Home
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Total of 34, showing 1-20
Review from E R (Daughter of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
always pleasant staff here and my mother is looked after and always clean whenever i go the staff no me by name so it's a welcoming experience and on the plus side i live nearby so i can see her a couple of times a week
Reply from Shamin Bashir, Manager at Field House Care Home

It is an absolute pleasure looking after your mother and it is always nice to see!

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Review from Mark D (Son of Resident) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Field House since March 2024 and has and is so well looked after, whenever myself or my son visit mum is always so happy and very well turned out, mum also says how much she enjoys being there and that the food is always good, she also enjoys the interaction with others
and the many trips out.
Reply from Shamin Bashir, Manager at Field House Care Home

Thank you for taking your time to write us a review. We appreciate your kind words.

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Review from Lesley W (Daughter of Resident) published on 27 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been in Field House for over a year now and we are always made welcome when we visit her. The home is clean and brightly decorated and doesn't have the usual smell of an old people's home. When she went into Field House it was only intended to be for a couple of weeks respite care but
she settled in so well we made the decision to leave her there rather than move her closer to us. The choice of food always looks delicious and we have been offered to stay and eat with our mum on occasions. The staff make a real effort to keep the residents entertained and mum especially likes the animals that periodically visit the home.
Reply from Shamin Bashir, Manager at Field House Care Home

Thank you for taking your time to leave us a review. We appreciate your feedback.

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Review from Jean M (Friend of Resident) published on 27 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My friends, who are a married couple, share a room and now consider this their home. It took a few months for them to adjust but with the help and care of the staff they are as happy as anyone can be in this situation. The Activities Coordinator is especially to be commended for his commitment to the
residents providing activities for the residents and has taken my friends to medical appointments. He has been extremely helpful to me too which I appreciate.
All the staff are clearly dedicated to providing good care for all residents which can be very challenging. Well done to all at Field House.
Reply from Shamin Bashir, Manager at Field House Care Home

Thank you for taking your time to leave us a review. We appreciate your feedback and kind words.

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Review from J B (Daughter of Resident) published on 25 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Field House coming up to 2 years the staff are always welcoming. The home is a comfortable friendly environment and I know most of the staff on a first name bases which is nice. I have found all staff are attentive and caring, there are a good variety of activities and social events
for the residents, excellent personalised care plan, also respect for residents' dignity, prompt medical attention, clean facilities, and a strong focus on resident well-being and happiness.
Reply from Shamin Bashir, Manager at Field House Care Home

Thank you for taking the time to review us. We appreciate your feedback and we are pleased that you find our home so welcoming and caring.

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Review from S H (Sister of Resident) published on 24 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think they look after my brother very well and keep us informed about his care.
Reply from Shamin Bashir, Manager at Field House Care Home

Thank you for your feedback. It means a lot to us knowing that families are happy with the care we provide.

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Review from K W (Son of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault this care home, for friendliness, helpfulness and just being there for me as my mum is in here. Absolutely brilliant, top quality and a lovely homely feeling, thank you from the lad who helps one of the staff with all the games and talking to my granddaughter every day to the actual manager
who puts on normal clothes to come in our power to talk to her son, always sees me on the way in giving me a small let me know how my mum is and if any problems at all she'll be on the phone let me know. But at the moment in time fingers crossed, my mum is absolutely brilliant, it's through these people at this home, thank you very much indeed.
Reply from Shamin Bashir, Manager at Field House Care Home

Thank you for your kind review, It means a lot to us that families are happy with the care staff are providing their loved ones, The activity coordinator goes above and beyond to support residents and make them feel good, as a team we do our best to ensure we provide person centred care. Family communication is something we promised to improve and I am glad you feel that you are updated regularly.

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Review from B R (Sister of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Field House is always clean when I visit and the staff are welcoming and smiling. My relative is well cared for and all needs are met. Any questions I have are answered fully by staff and management, including any queries by email. My relative is new to Field House and my relationship with Field House
has been for a brief period however I am happy that my relative is in their care.
Reply from Shamin Bashir, Manager at Field House Care Home

Thank you for your review, we are pleased that your loved one is happy at Field House and you are also pleased. We look forward to talking to you when you come.

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Review from Anne W (Daughter of Resident) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly welcoming caring staff who treat my dad like he is in an extended family environment. The manager and staff are so approachable and are always there to give extended support and advice whenever needed. Would highly recommend Field House Care Home.
Reply from Shamin Bashir, Manager at Field House Care Home

Thank you so much for the feedback, we are pleased that you feel this way and hope your dad continues to thrive at Field House.

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Review from Marion H (Mother-in-law of Resident) published on 3 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative has lived at Field House for almost a year now. Before she moved in we were shown around and introduced to the staff, we knew from then we were happy to let her move in. We can visit any time unannounced, everything is no trouble for the staff. Our relative is always clean and enjoys the
many trips and activities on offer. The home is always clean and the food is very good with a varied menu.
Reply from Shamin Bashir, Manager at Field House Care Home

Thank you for your review, we are pleased that you chose Field House and we have lived up to what you expected. Staff are always on hand should you need anything.

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Review from Gerald H (Son of Resident) published on 3 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the care home for nearly a year. In that time we have been nothing by impressed with everything about the home. Always a good menu to choose from, always clean and the care and support from the staff are second to none. Activities have many options which vary throughout the year.
I would highly recommend Field House Care Home.
Reply from Shamin Bashir, Manager at Field House Care Home

Thank you for your review, we are so pleased that you are happy with the home and the care your loved one is receiving.

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Review from S S (Daughter of Resident) published on 27 November 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
The care home is gradually being updated and is looking a lot cleaner and up to date, but when visiting there should be a designated area away from other residents where visitors can get a coffee or tea from a machine.
All residents are still sitting in lines staring at the TV or just looking about.


Although I am offered tea or coffee from staff which I always decline as it's cups that residents use day after day and residents have entered the kitchen looking for food or food has been left on the top that a resident hasn't eaten and waiting for them to eat


The staff are always polite, but when asking a question sometimes I feel they don't understand or they just say yes and not actioned.


Financial expenditures for residents I keep asking for monthly reports, which still doesn't happen there should be a portal we can access

Reply from Shamin Bashir, Manager at Field House Care Home

Thanks for your feedback, as always we take on board any suggestions. As you are aware we are in the middle of a refurb, the main lounge will have areas where residents can be sat in clusters, however, we will continue to respect the choices residents make in regards to where they want to sit. Monthly reports have been sent, please check your emails, however, we are more than happy to have these printed for you when you attend the home. I'm pleased staff are polite, I will look into this isolated incident with staff understanding. It's reassuring that you feel your mother's care needs are being met and she is happy at Field House. The senior carer and myself are always available if you have concerns at any time.

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Review from Alana H (Daughter of Resident) published on 26 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Whenever I go in to visit my mum the staff are lovely very friendly if I have any questions there's someone I can ask at any time. My mum is settled and seems happy. Overall the home is clean and very homely.
Reply from Shamin Bashir, Manager at Field House Care Home

Thank you for your kind feedback, we are pleased that you have found staff friendly and welcoming. We are also pleased your mother has settled in and is happy.

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Review from Christine S (Sister of Resident) published on 20 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and helpful staff lifts could be cleaner but overall satisfactory. My sister seems happy and enjoys the food very much.
Reply from Shamin Bashir, Manager at Field House Care Home

Thanks for the feedback, I am glad that you find our staff helpful and caring, we have taken on board your comments and the housekeeping team will be checking throughout the day to ensure it remains clean.

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Review from E S (Daughter-in-law of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law is in the home and he is well looked after, all of his needs are met and they go above and beyond to help him with his vascular dementia battle. He is a very shy man and the staff will always try to get him involved and enjoy the varied great activities in the home and going on trips
out. The care and love given to him are amazing and the home is such an improvement in the last year and a half with great work from the manager and the team, always look forward to updates in the newsletter.
Reply from Shamin Bashir, Manager at Field House Care Home

We appreciate your review. The care home and our staff have made significant strides in enhancing the facility and the resident's well-being. We hope your father-in-law will continue to prosper as we strive to make a positive impact.

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Review from M L (Son of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
I have to say the care home is operating much better, they are making improvements in the care home, the staff are doing a great job and always available to help. The manager is doing a great job, any problems I have I talk to the manager and she is always available to help and resolve the problems
promptly and with a smile.
In general, everything is much better, I feel the love. Many thanks to the staff for their help and support and love.
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Review from Alice M (Niece of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my uncle this week, he was clean and smartly dressed. Staff as usual were friendly and offered us refreshments.
It's currently being redecorated and carpets are being replaced with vinyl flooring. Lots of photos of residents doing activities adorn the walls in the entrance hall and all have
happy faces. The activities and outings offered are fantastic and all resident's needs/abilities are considered. Staff are pleasant and always willing to assist with queries and I find all staff are approachable.
I would recommend Field House for your loved ones.
Reply from Shamin Bashir, Manager at Field House Care Home

Thank you for your feedback, we appreciate your kind words. We are keen to brighten up the home for our residents. We welcome any ideas from residents, staff and families. We always feedback to staff and this gives them motivation, we have a friendly team and a hardworking team. Thank you for recommending!

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Review from Ruth N (Daughter of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father suffers from advanced dementia and sadly had to go into the home for respite in August 202O in the middle of Covid.
The home over the past three years has gone through many changes, all for the better. They have a permanent member of staff who organises and carries out lots of activities
for the residents and is very proactive and an asset to the home. The love care and support not only for my father but for myself as a relative is outstanding. Dad is now end of life and it is being dealt with in a calm and respectful manner. All the residents are treated with respect and as a relative, we are always welcomed in the home with a cup of much-needed tea.
Reply from Shamin Bashir, Manager at Field House Care Home

Thank you for your feedback Ruth, as you know we have been through a change and this change was made possible with the fantastic staffing team and the determination to make the home a safe and caring environment for all. Your dad is a pleasure to care for and his journey with us has been fantastic. As always feel free to pop in for a cup of tea!

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Review from J S (Daughter of Resident) published on 21 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
At the start of Covid my mum was placed in Field House Care Home. I knew nothing about the home as social services thought this would be an ideal place for her. Well, how true they were. I couldn't be happier with the care and compassion my mum receives from all the staff. They are all attentive and
speak to the residents with a very caring attitude. The cleanliness is exceptional. My mum says how good the food is and often enjoys a bacon sarnie. The activities are very good and stimulating for the residents. I would certainly recommend Fieldhouse to everyone who is considering a home for their loved one.
Reply from Jemma Robinson, Manager at Field House Care Home

Thank you for the kind words, I am pleased mum is happy and settled.

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Review from Paul T (Son of Resident) published on 14 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my Mother and Father used to be residents in Field House and both of them received a superb quality of care from staff and all of their needs were taken into consideration. Staff would always say hello and greet you with a smile whilst we were visiting our family members and nothing was too much
trouble. On our regular visits, the staff would always be attending to residents in a kind and attentive manner and respecting their individual needs. With regards to the cleanliness of Field House it was always clean and tidy during Covid they could not have done anymore to keep every one including residents staff and visitors.
Reply from Jemma Robinson, Manager at Field House Care Home

I still miss them both, I miss dad coming into the office and eating my doughnuts or cakes and mum walking around carrying towels.

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Current Review Score: 9.6 (9.617)

Overview of Review Score

The Review Score of 9.6 (9.617) out of 10 for Field House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.617 for Field House Care Home is calculated as follows: ( (154 Excellents x 5) + (41 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 214 Ratings = 4.617
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Field House Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Mar 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Shamim

Shamim Bashir

Job Title: Registered Manager Joined: 2020

Hi my name is Shamim, I am the Registered Manager at Field House, I started my career in care back in 2008 as a care assistant in Leeds. Here I had my first taste of the care sector and I really enjoyed learning and caring for people. I then moved to Peterborough in 2012, where I worked my way up to a senior carer. I started my senior role at Field House in July 2020, where I worked with the team to improve practices. I was promoted to the team leader role shortly after and used a person-centred approach to care. Not long after I became the deputy manager and continued to work with the wider healthcare community to ensure that our residents were receiving quality care, with my focus on end-of-life care. In 2022 I became the Registered Manager, guiding and mentoring the team is a high priority.


I live with my better half and we have 3 boys, in my spare time I enjoy home renovating, going for long walks with the boys and I am now a good Uno player! I also enjoy fashion and spirituality.

Sunita

Sunita Rani

Job Title: Senior Lead Joined: 2022

Hi, my name is Sunita, and I have been working at Field House since 2022. I previously worked as a nurse in Qatar and India. I started my career at Field House as a senior carer and found the home to be very welcoming and supportive. I was passionate about the care and worked closely with other healthcare professionals to ensure our residents received quality care.


I was promoted to a Team Leader in early 2025. My role involves supporting our residents and carers, liaising with other professionals and families to ensure there is a holistic approach to the care we provide. My goal is to maintain high levels of care.


In my spare time, I enjoy sightseeing and taking care of my two children. I enjoy trips to London on weekend. My husband is a singer and I accompany him around the country on his gigs.

Frequently Asked Questions about Field House Care Home

What types of Care is Field House Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Field House Care Home have?

There are 49 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Field House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Field House Care Home to the centre of Peterborough?

3.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Field House Care Home to verify any information. View our terms and conditions. Field House Care Home has an Enhanced Service - more info.