Field House Care Home

The home over the past three years has gone through many changes, all for the better. They have a permanent member of staff who organises and carries out lots of activities for the residents and is very proactive and an asset to the home. The love care and support not only for my father but for myself as a relative is outstanding. Dad is now end of life and it is being dealt with in a calm and respectful manner. All the residents are treated with respect and as a relative, we are always welcomed in the home with a cup of much-needed tea.

At the start of Covid my mum was placed in Field House Care Home. I knew nothing about the home as social services thought this would be an ideal place for her. Well, how true they were. I couldn't be happier with the care and compassion my mum receives from all the staff. They are all attentive and speak to the residents with a very caring attitude. The cleanliness is exceptional. My mum says how good the food is and often enjoys a bacon sarnie. The activities are very good and stimulating for the residents. I would certainly recommend Fieldhouse to everyone who is considering a home for their loved one.

Both my Mother and Father used to be residents in Field House and both of them received a superb quality of care from staff and all of their needs were taken into consideration. Staff would always say hello and greet you with a smile whilst we were visiting our family members and nothing was too much trouble. On our regular visits, the staff would always be attending to residents in a kind and attentive manner and respecting their individual needs. With regards to the cleanliness of Field House it was always clean and tidy during Covid they could not have done anymore to keep every one including residents staff and visitors.

My mother has been at Field House for over a year now. Initially in a “step-down assessment bed” following discharge from Hospital. However, following an unsuccessful trial at home, she chose to go back there permanently (even though it was a number of miles from her home town) because she liked, trusted and felt safe with the care staff looking after her. Since being there her care needs (both physically and mentally) have increased and the input from the staff has adapted according to meet these needs. I have been kept up to date with her condition and felt involved, which has been very important to me because I live a number of miles away.

Throughout this difficult past year, I feel the staff have coped amazingly with all the challenges of the pandemic. I have always found both management and care staff informative and approachable and most importantly I feel they “care” for my mum. She is safe and being well looked after and when I visit I see this first hand.

Since mum become a resident of Field House she has been exceptionally well-cared for both physically and emotionally. The team at the home are absolutely fantastic and go the extra mile with every resident to make every day a happy and enjoyable day panning lots of lovely and varied activities. I was worried whether mum would go downhill moving from assisted living into a residential home but how wrong I was. It's as if the clock has been turned back by 10 years with her because of the supporting environment at Field House.

My Mum has had an amazing experience on the whole having been a resident of Field House for almost a year. She took a while to settle in but the staff did everything they could to make her feel at home. They use a wealth of strategies to help the residents live their best life possible.

I am very impressed by the quality of care, the range of activities provided and the communication from staff to residents’ families. Living abroad myself, it is reassuring to get regular progress reports on how my mum is doing and I love to see the posts on Facebook and see the joy on her face at having her nails painted or taking part in some fun activity. The staff have done their best to accommodate the restrictions the pandemic has brought about. Mum always tells me that the food is great and that I should move in with her there as I would enjoy it!

My dad is a resident at Fieldhouse and Fieldhouse has saved my dad in some dark times. Since my dad came to the home he has changed in so many ways, he is so happy here and so thankful for all the support given to him by the staff and management. Any concerns he can talk to the staff and that will be brought to the management.

It was really hard for me as I had been looking after mum, but the staff kept me updated and involved with her care plans, changes to medication and just generally about her wellbeing, as initially, no visits were possible. My mum passed away in December 2021 and thank you to everyone at Field House for giving me 18 months more with my lovely mum.

Field House were exceptionally good to me when my Mom passed, both in preparing me during the palliative care period and in her passing and thereafter. Kind, considerate and caring throughout. The care home even attended my Mom’s funeral and made visits to the chapel of rest. Awesome team and thank you for everything you’ve done for me personally. I would wholly recommend Field House Care Home to both friends and family members.

My family is extremely happy with the service that our mother receives. She was very poorly when she moved into Field House and has blossomed ever since. Management, carers and all other staff have been exemplary when looking after her. We visit mum regularly, taking into account Covid restrictions, and are delighted with how the staff interact with her and ourselves. I hope that I too get to reach 90 and if so, I would be very happy living at Field House.

My mother has dementia and she lived in a bungalow with my stepfather and insisted on being her carer. My daughter did the housework and then stepfather died. We had carers coming which didn't last long as my mother had a fall and was left on the floor for a few hours. We looked at several homes but she didn't like them. Then we found Field House which was so good as she doesn't like being alone. The staff are good and the management are good.

He has now been a resident for 3 months and has nothing but praise for all aspects of his care confirming our first impression. Nothing appears to be too much trouble for the staff and he is settled and feels safe in his new surroundings.

We found the manager and carers very good. They treat my dad with dignity and respect and always kept me informed as to his well-being.

Excellent care, including dental, optical rectification, consideration of care and consideration of residents' wider needs, monitoring during the day in the room. Provision of food, drink when enjoying quiet time in the room. Response by management to matters raised is excellent, not always helped by occupants' response to responses. Activities stimulating in a difficult situation. With much adverse criticism in the press, Field House is a shining example of how it can be done in an admittedly difficult situation. My sister is very fortunate as she will not look after herself properly, although articulate her memory is fading (short term).

I feel my mother is well looked after. The staff show patience when residents are behaving in a challenging manner. Management always seems to act when we raise any issues. Overall this is a very nice care home.

We would have no second thoughts about recommending Field House it is truly caring.

I wanted to take the opportunity of saying thank you so much for looking after my Mum in the last two and a half weeks of her life.

We did originally plan for it to be a two-week respite stay whilst we went on holiday. I was so impressed with the activities that Mum was involved in when she first arrived. The day I brought her in I left her playing bingo in the lounge and the next day I found her joining in a ball game in your lovely sunny garden.

However, it quickly became apparent that she was at end of life and was just hanging on for us to get back from holiday.

I could not have asked for better care; all of the staff were caring and went over and above the requirements of their jobs to make sure Mum was comfortable and not in pain. You and your staff were also very kind to myself and my sisters whilst we were visiting.

I will be recommending Field House to anyone who is looking for a caring environment. I could not fault your care.