Field House Care Home

Eyebury Road, Eye, Peterborough PE6 7TD
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9.6 34 Reviews
  • Field House Care Home, Peterborough
Field House prides itself on being a 'home from home' for its elderly and dementia residents. It is situated on approximately 3/4 acres of land in the scenic countryside village of Eye, just four miles from the cathedral city of Peterborough in Cambridgeshire.

The home is popular and friendly with a family atmosphere and good integration within the community. The home was set up and run by a local family for over 30 years. In July 2019 the home was sold to new owners who are making significant improvements to the home and the quality of care it delivers to the residents.

Field House offers accommodation for up to 49 people with various health conditions, physical and sensory needs, including dementia. All rooms are light and spacious with a restful décor, overlooking the countryside and gardens, most have en-suite facilities.

Field House has been extensively renovated over the years to cater fully for the residents. At the rear of the grounds, there is a beautiful, mature garden with attractive lawns, there is also an enclosed all year courtyard with benches and a feature fountain.

Family and friends play an important role in the care and life at Field House, giving it a home from home feel. It has an open-door policy allowing residents, family and friends to visit whenever they choose.

The home offers respite, day care and regular activities. There is a dedicated and caring team including the management and auxiliary staff, all of whom offer a high standard of care designed to support residents with both physical and mental health needs.

It is an independent private care home placing family values at the heart of Field House, they hope to provide a caring, safe environment to all, forming strong relationships and family values between residents, staff and families whilst maintaining the resident's individual personalities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shamin Bashir (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (3)

Parking

  • On site parking

Field House Care Home Reviews (34)

9.6

Field House Care Home has a Review Score of 9.6 (9.617) out of 10, based on 18 reviews in the last 2 years.
Over all time Field House Care Home has 34 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Field House Care Home
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Total of 34, showing 21-34
Review from Sarah B (Daughter of Resident) published on 14 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Field House for over a year now. Initially in a “step-down assessment bed” following discharge from Hospital. However, following an unsuccessful trial at home, she chose to go back there permanently (even though it was a number of miles from her home town) because she liked, trusted
and felt safe with the care staff looking after her. Since being there her care needs (both physically and mentally) have increased and the input from the staff has adapted according to meet these needs. I have been kept up to date with her condition and felt involved, which has been very important to me because I live a number of miles away.


Throughout this difficult past year, I feel the staff have coped amazingly with all the challenges of the pandemic. I have always found both management and care staff informative and approachable and most importantly I feel they “care” for my mum. She is safe and being well looked after and when I visit I see this first hand.

Reply from Jemma Robinson, Manager at Field House Care Home

Mum is a character we all love and we will continue to provide her with the care and support she deserves.

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Review from Peter V (Son of Resident) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since mum become a resident of Field House she has been exceptionally well-cared for both physically and emotionally. The team at the home are absolutely fantastic and go the extra mile with every resident to make every day a happy and enjoyable day panning lots of lovely and varied activities. I was
worried whether mum would go downhill moving from assisted living into a residential home but how wrong I was. It's as if the clock has been turned back by 10 years with her because of the supporting environment at Field House.
Reply from Jemma Robinson, Manager at Field House Care Home

That is so lovely to hear, she has flourished and is such a character we all love her.

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Review from Nicola K (Daughter of Resident) published on 3 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has had an amazing experience on the whole having been a resident of Field House for almost a year. She took a while to settle in but the staff did everything they could to make her feel at home. They use a wealth of strategies to help the residents live their best life possible.


I am very

impressed by the quality of care, the range of activities provided and the communication from staff to residents’ families. Living abroad myself, it is reassuring to get regular progress reports on how my mum is doing and I love to see the posts on Facebook and see the joy on her face at having her nails painted or taking part in some fun activity. The staff have done their best to accommodate the restrictions the pandemic has brought about. Mum always tells me that the food is great and that I should move in with her there as I would enjoy it!
Reply from Jemma Robinson, Manager at Field House Care Home

I'm so pleased Mum has now settled in and is happy living here. She loves most of the activities and will get involved.

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Review from Sam B (Son of Resident) published on 3 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a resident at Fieldhouse and Fieldhouse has saved my dad in some dark times. Since my dad came to the home he has changed in so many ways, he is so happy here and so thankful for all the support given to him by the staff and management. Any concerns he can talk to the staff and that will be
brought to the management.
Reply from Jemma Robinson, Manager at Field House Care Home

Dad is a pleasure to look after and so pleased to see the positive impact on him being in the home and how he has come out of himself.

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Review from K D (Daughter of Resident) published on 3 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was discharged from PCH to Field House Care Home in July 2020 during the COVID pandemic when, due to her dementia, she was no longer able to live independently despite support from myself and carers visiting 4 times daily. What a blessing that she arrived at Field House. The staff are wonderful
and passionate about their jobs - demonstrated by staff going in on their days off to decorate the home in preparation for a birthday or other event. The atmosphere at Field House is always friendly and welcoming, and everyone has a smile when they go about their tasks. Nothing was too much trouble.
It was really hard for me as I had been looking after mum, but the staff kept me updated and involved with her care plans, changes to medication and just generally about her wellbeing, as initially, no visits were possible. My mum passed away in December 2021 and thank you to everyone at Field House for giving me 18 months more with my lovely mum.
Reply from Jemma Robinson, Manager at Field House Care Home

Mum was such a character, we all loved her and still truly miss her. But we're glad we now know where all the phones are.

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Review from C M (Daughter of Resident) published on 3 March 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Field House were exceptionally good to me when my Mom passed, both in preparing me during the palliative care period and in her passing and thereafter. Kind, considerate and caring throughout. The care home even attended my Mom’s funeral and made visits to the chapel of rest. Awesome team and thank
you for everything you’ve done for me personally. I would wholly recommend Field House Care Home to both friends and family members.
Reply from Jemma Robinson, Manager at Field House Care Home

Mum is well missed she had such a character, she was a special lady.

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Review from Sue S (Daughter of Resident) published on 3 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family is extremely happy with the service that our mother receives. She was very poorly when she moved into Field House and has blossomed ever since. Management, carers and all other staff have been exemplary when looking after her. We visit mum regularly, taking into account Covid restrictions,
and are delighted with how the staff interact with her and ourselves. I hope that I too get to reach 90 and if so, I would be very happy living at Field House.
Reply from Jemma Robinson, Manager at Field House Care Home

Thank you for the lovely words, Sue, mum has gone a long way. Mum is well-loved.

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Review from D H (Daughter of Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has dementia and she lived in a bungalow with my stepfather and insisted on being her carer. My daughter did the housework and then stepfather died. We had carers coming which didn't last long as my mother had a fall and was left on the floor for a few hours. We looked at several homes but
she didn't like them. Then we found Field House which was so good as she doesn't like being alone. The staff are good and the management are good.
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Review from Chris (Daughter of Resident) published on 8 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Field House came to our rescue at a very difficult time - my dad needing admission to a care setting due to a complete change in circumstances.
I rang up on the first morning following his admission and the carer gave me a very perceptive report on him leaving us reassured regarding our choice.
He
has now been a resident for 3 months and has nothing but praise for all aspects of his care confirming our first impression. Nothing appears to be too much trouble for the staff and he is settled and feels safe in his new surroundings.
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Review from Carolyn R (Daughter of Resident) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We found the manager and carers very good. They treat my dad with dignity and respect and always kept me informed as to his well-being.
Reply from Deborah Marquis, Manager at Field House Care Home

Thank you for your kind review. It was a pleasure and an honour to care for your father.

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Review from Brian L (Brother of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, including dental, optical rectification, consideration of care and consideration of residents' wider needs, monitoring during the day in the room. Provision of food, drink when enjoying quiet time in the room. Response by management to matters raised is excellent, not always helped by
occupants' response to responses. Activities stimulating in a difficult situation. With much adverse criticism in the press, Field House is a shining example of how it can be done in an admittedly difficult situation. My sister is very fortunate as she will not look after herself properly, although articulate her memory is fading (short term).
Reply from Deborah Marquis, Deputy Manager at Field House Care Home

Thank you for your kind review, it is lovely to know that the efforts of all the staff at Field House are recognised and appreciated.

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Review from Paul C (Son of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel my mother is well looked after. The staff show patience when residents are behaving in a challenging manner. Management always seems to act when we raise any issues. Overall this is a very nice care home.
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Review from Stephen B (Son of Resident) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found the care and attention provided by all staff towards both my mother and father second to none.
We were regularly updated on their care and welfare with a monthly plan checked and reviewed.
We would have no second thoughts about recommending Field House it is truly caring.
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Review from Jacky (Daughter of Resident) published on 18 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to take the opportunity of saying thank you so much for looking after my Mum in the last two and a half weeks of her life.


We did originally plan for it to be a two-week respite stay whilst we went on holiday. I was so impressed with the activities that Mum was involved in when she first

arrived. The day I brought her in I left her playing bingo in the lounge and the next day I found her joining in a ball game in your lovely sunny garden.


However, it quickly became apparent that she was at end of life and was just hanging on for us to get back from holiday.


I could not have asked for better care; all of the staff were caring and went over and above the requirements of their jobs to make sure Mum was comfortable and not in pain. You and your staff were also very kind to myself and my sisters whilst we were visiting.


I will be recommending Field House to anyone who is looking for a caring environment. I could not fault your care.

Reply from Reshma Virji Hussain, Management at Field House Care Home

Thank you. It was our pleasure to have the opportunity to get to know and look after mum.

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Current Review Score: 9.6 (9.617)

Overview of Review Score

The Review Score of 9.6 (9.617) out of 10 for Field House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.617 for Field House Care Home is calculated as follows: ( (154 Excellents x 5) + (41 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 214 Ratings = 4.617
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Field House Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Mar 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Shamim

Shamim Bashir

Job Title: Registered Manager Joined: 2020

Hi my name is Shamim, I am the Registered Manager at Field House, I started my career in care back in 2008 as a care assistant in Leeds. Here I had my first taste of the care sector and I really enjoyed learning and caring for people. I then moved to Peterborough in 2012, where I worked my way up to a senior carer. I started my senior role at Field House in July 2020, where I worked with the team to improve practices. I was promoted to the team leader role shortly after and used a person-centred approach to care. Not long after I became the deputy manager and continued to work with the wider healthcare community to ensure that our residents were receiving quality care, with my focus on end-of-life care. In 2022 I became the Registered Manager, guiding and mentoring the team is a high priority.


I live with my better half and we have 3 boys, in my spare time I enjoy home renovating, going for long walks with the boys and I am now a good Uno player! I also enjoy fashion and spirituality.

Sunita

Sunita Rani

Job Title: Senior Lead Joined: 2022

Hi, my name is Sunita, and I have been working at Field House since 2022. I previously worked as a nurse in Qatar and India. I started my career at Field House as a senior carer and found the home to be very welcoming and supportive. I was passionate about the care and worked closely with other healthcare professionals to ensure our residents received quality care.


I was promoted to a Team Leader in early 2025. My role involves supporting our residents and carers, liaising with other professionals and families to ensure there is a holistic approach to the care we provide. My goal is to maintain high levels of care.


In my spare time, I enjoy sightseeing and taking care of my two children. I enjoy trips to London on weekend. My husband is a singer and I accompany him around the country on his gigs.

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