Tudor Bank Nursing Home

This nursing home is exceptional. The atmosphere is caring and homely and the nearest thing to home. The staff are marvellous. They treat the residents so well and provide entertainment frequently. They also take residents out to pleasant venues. I enjoy going there to see my brother who has been there since 2002.

I cannot speak highly enough of Tudor Bank, the staff are highly attentive, have lots of courtesy and respect and the place always smells nice. I've been to many care homes before I placed my beloved mum at Tudor Bank and have been pleased and vindicated by my choice of the particular care home. I am constantly recommending this care home to people whose loved ones have become ill or infirm.

My brother has been a resident at Tudor Bank Nursing Home for over 4 years. He has mental health, neurological and physical disability and is treated with the utmost dignity and an incredibly high standard of personalised care. Despite his speech difficulties, the staff consistently give him the support and assistance he requires to communicate, to feel valued and to live a good quality life. There is always a lovely atmosphere in Tudor Bank Nursing Home. All the staff are really friendly, professional, hard-working, caring and compassionate. The food is beautiful, freshly cooked and of the highest quality with lots of support to residents who require assistance with feeding and with their drinks. As a nurse myself, it was important to find a nursing home that provided a high standard of care for my brother and I can truly say that Tudor Bank Nursing Home really does reflect the "outstanding" rating it receives from the CQC. I would absolutely recommend Tudor Bank Nursing Home as a very, very special Nursing Home.

My mother became a resident at Tudor Bank in June 2021. She had to be moved from another dementia nursing home that could not meet her needs. I live in another country which made looking for another care home difficult and stressful, however, the manager at Tudor Bank was so supportive, helpful, and displayed a very positive and caring attitude in regard to the care they could offer. My mother was moved to Tudor Bank and when I was able to travel to see my mother, I was very pleased with the care she was receiving. My mother passed away in November 2021 at age 96. The carers that dealt with my mother at the end of her life were wonderful. I cannot thank them enough.

My mum has been a resident here for about 25 years (longer than most of the staff!) The fact she has been able to maintain her independence to a degree is a marvellous testament to the staff over the years. They don't take offence if you ask questions and are more than happy to provide detailed transparent answers about any decisions they make with regards to my mums routine etc. Importantly, I know my mum is happy and settled because she would be quick to tell me if something was amiss! The care given is not just limited to my mum and they have helped my family and myself to better understand the situation. So many horror stories we see on the news about care homes but my years of vast experience with this care home mean I would recommend it to anyone looking for safe haven for their loved one.

My mum went to Tudor Bank from hospital in January after living with me for 35 years. It was very distressing for me and my mum and her quarantine was awful. The staff were lovely from the start and in the 6 months she's been there, they feel like family. I have to say that if I'd visited the home before my mum went in, I probably wouldn't have been impressed as it is a bit tired looking decoration wise and the bedrooms need an update but I now realise that's not as important as the care received and the compassion of the staff. It does irritate me that even though all my mum's clothes are labelled, they still managed to get lost which seems to happen in most care homes. I now do her laundry at home but some has still gone missing. Sometimes the food isn't what I would have given my mum but in saying that, she's gained weight. Overall, I would recommend the home if asked.

at the end of his life, when I was privileged to be present.

Just the little extras you do for your residents when we ask you is always done, which means so much to us as we can not visit as we normally would.

My mother was a resident at Tudor Bank for a few years, of late there seemed to a high turnover of staff a lot of agency and understaffed. My mother died during the Coronavirus, we, her children were not allowed to visit. My sister had a call to say my mother was end of life, no explanation to say what had happened when her demise started and 18 hours later she passed. I took the phone call in the early hours, the nurse on duty had a lovely manner and was very comforting. But there are still no offers of information or explanation. We know nothing of her last few weeks alive. Then to had insult to injury they sent a condolence card to my brother and sister, I as her eldest child, next of kin, completely ignored not even acknowledged. I can’t even begin to express the deep hurt I felt by this disrespectful act. My daughter, my mothers youngest grandchild rang the home to express her absolute disgust at such an evil thing to do. Damage is done I can’t recommend Tudor Bank after this.

Thank you for taking care of our son over the years. He was loved and cared for by everyone involved, kind regards to everyone involved.

I feel she had a quality of life.

I have visited this care home a number of times these last two years. It is always clean, pleasant staff and well managed.