Warren Park Nursing Home

First visit to friends who have settled well despite, and understandable, reluctance to leave the family home and abandon their cherished independence. They are pleased with all aspects, cleanliness, food, and medical care. But it is the kindness and sensitivity of the staff that is most appreciated.

Thanks again.

I would highly recommend the home.

My mum is a current resident at Warren Park having been resident for a number of years. The care that she receives as a dementia sufferer of 100 years of age is absolutely wonderful. The staff are extremely kind and patient with her. She can be difficult to deal with due to her illness but they continually treat her with dignity and respect for which I am grateful. Any slight issues which occur are reported via a personal call to myself and are explained in detail, complete with any actions required to prevent the issue from reoccurring. Mum loves to join in with the many planned activities organised by the home, and they take great pride in obtaining regular feedback in regard to activities, along with any suggestions for alternatives. I would have absolutely no hesitation in recommending Warren Park to anyone considering a quality setting for their loved ones.

Mum was a resident at Warren Park Nursing Home from August 2022 to March 2023 and I can't fault the care she received. All the staff were always very friendly and looked after Mum really well. She had a lovely room it was very bright and airy and overlooked the gardens. After a short stay in the hospital, Mum was brought back to the home for end-of-life care and the staff were so kind and considerate letting us visit any time. She eventually passed away with us with her, it was so peaceful. Many thanks to everyone at the home we really appreciate all you did for Mum.

Our family have nothing but praise for Warren Park Nursing Home! Mum's been there for 18 months now and has a complex variety of mental and physical needs, all are constantly tended to with the utmost professionalism by the staff. Everyone has treated Mum with respect and dignity, nothing is too much trouble. Warren Park has a genuinely warm and caring atmosphere. It's very cosy, comfortable and spotlessly clean. I've been delighted and surprised by the variety of activities provided for residents, from weekly hairdressing to visits by farm animals and afternoon singalongs! We are always greeted with a warm welcome from whoever answers the door and invited to join in whatever's going on. My mum is kept clean and smart, the laundry service is excellent. If she's got any health problems, we are the first to know. The staff consult us about anything important and listen carefully. The manager's door is always open to us. My mum could not possibly be better looked after. The food is outstanding too.

Mum went in for respite after a fall and I wasn’t sure she’d recover as she’s 86, but she was really looked after and has made a great recovery. Everyone at Warren Park was brilliant. They were all so friendly and looked after mum so well. I would definitely recommend Warren Park. A massive thank you to everyone there.

What can I say? My aunt spent 4 years at Warren Park. The staff there became part of my extended family. From day one they made my aunt and me so welcome, it really is a home from home. Normally nursing homes have a certain feeling and atmosphere but at Warren Park, I always felt it was just like a big house where my aunt lived with all her friends. She never wanted for anything and most importantly I was able to leave her there and know she was safe and happy. I spent many an afternoon sitting in the lounge and gardens just as we would do at home and there were always plenty of things to keep her busy, from quizzes and bingo to the children's group that used to come and play on a Tuesday - this was her favourite. The staff, every single one of them, were professional and caring in equal proportions. I would not have wanted her to be anywhere else. They made her final years so nice and I am eternally grateful to Warren Park.

Our mother had to go for respite for two weeks as my sister was having an operation. She needed care as had a pelvic fracture that was healing. Unfortunately, Covid was rife so she had to go into isolation from day one. The home handled this amazingly well and bent over backwards, even going to go and get Mum's favourite cereal from the shop! Communication with family was excellent too. Can’t praise the owner and staff enough!

My Mum has been a resident for three years, and my Dad was able to join her in her double room for a while before he passed away. My daughter and I visited approximately twenty nursing homes in Sefton before we chose Warren Park. It was by far the nicest home that we visited. It is set in nice grounds that some of the residents regularly enjoy in the warmer months. They have an activities coordinator who keeps the residents busy with various activities such as singing, gardening and days out (when allowed due to Covid restrictions). All the staff are amazing. They know each resident by name and take time to chat as well as care for the residents. When my Dad was receiving end of life care they were lovely with him, my Mum and close family, providing hot drinks and kind words that were much appreciated. The food is good and the place is spotlessly clean. My Mum is happy there.

Mother is here for 'end of life' care and has been for a few weeks. She is very happy here and loves the staff. She speaks very well of the meals - says everything is cooked from scratch and the chef adds lots of nice touches to familiar standards. She has a lovely room with an en-suite and a nice view of the grounds. Level of care is excellent and the staff are highly competent and very friendly. She hasn't been well enough to take part in the social side of things but the home seems to offer a good selection of outings and events. We consider ourselves very fortunate that she has been able to stay here.

My grandad was a resident in Warren Park and very sadly passed away a few weeks ago. The staff are an amazing team and words cannot express the gratitude I feel for their acts of kindness, support and dedication shown to him during the last few weeks of his life. He was treated with dignity and as a member of their family. I was also supported by the staff for which I am truly grateful. Warren Park rooms are maintained to a very high standard and the cleanliness is excellent. The staff are very welcoming and make you feel at ease. I would definitely recommend Warren Park to anyone who is considering a care home for their loved ones.

My nan came here just before Christmas and I cannot fault the staff here, nothing is ever too much for them. Going from a residential home where my nan was not correctly cared for it is is excellent to have faith restored and be shown that my nan is cared for how she should be. The staff are warm and friendly with my nan making her feel welcome, everywhere is always spotless and Covid procedures always followed strictly.

My Mum was allocated a placement at Warren Park after a long stay in hospital. I was so happy when I was able to visit. The house is beautiful with a lovely garden. My Mum’s room has a lovely view and is a good size. The care she receives is exceptional, she often tells me how wonderful the staff are and how well she is being looked after. She enjoys all the meals and also the activities the staff do with the residents. Mum is able to watch a live stream of catholic mass every week, which is another bonus too.

As a family, we spent months searching and visiting care homes to find one which we found suitable for our mother. At Warren Park, we certainly found the best. My mother was a resident at Warren Park for just over two years and was given the best care we could have hoped for. The staff, from the managers right through to the cleaners, were first class and very professional, especially bearing in mind the situation with covid 19. Sadly, my mother passed four weeks ago and again the care, professionalism and dignity shown by all staff, especially the nurses was first class. I would not hesitate to recommend Warren Park to any family looking for the ideal place for a loved one.

As a power of attorney to a friend and neighbour, it was recommended to me that we applied for a vacancy at Warren Care. As with all major life changes, there are a few ups and downs for those going from home to a care home; with this in mind and to sum up the last six months during COVID, the manager and all the staff have bent over backwards to accommodate all requests to the best of their ability. There is an openness to answer all questions and requests and concerns. The quality of care appears very good, the food excellent and together, with the residents' liaison officer's additional attention to entertainment and information within the home, really makes this feel special for the residents and those who visit their loved ones.

Nothing is too much effort for the staff here, and they are all lovely. The rooms are nice and well cared for. I have no faults whatsoever to find with this place. As I was growing older, I did not want to come into a home, but I've no doubt that I couldn't have come into a better one. If any of my friends asked my opinion of a home where they could go, I would certainly recommend Warren Park.

Mum went into Warren Park for end of life care. We had looked at many homes with a heavy heart until we found Warren Park. From the minute we went in, we were welcomed as a family, and mum made to feel that she was at home. The care from all members of staff regardless of what position they hold had been amazing their respect friendliness and dedicated care has always been first class because of this mum is still with us and even in these trying times continues to receive individual care thanking Warren Park.

Mum moved into care at Warren Park in February 2020 after I had been looking after her at home for a number of years but could no longer meet all her needs. The room was deep cleaned and freshly decorated before she moved in and it is a good size and with a lovely view into the garden. The staff have been universally kind and caring: they clearly care deeply for their charges all of whom are individually known to everyone. It has been unfortunate that the COVID pandemic has kept residents confined to their rooms for the bulk of the time Mum has been in but staff have done their best, enabling phone calls, taking and passing on messages, printing out our messages from the online system. For the few weeks, it was possible to visit they did everything they could to facilitate. It will be good when they are able to offer more activities as residents miss company but the most important thing - their safety - has been paramount and good techniques have kept everyone safe.

Please if you care for your loved ones don't send them here, read previous reports from the CQC and take note.