Oaklands Nursing Home

I have been so impressed with the care & friendly attitude all the members of staff have shown to both my husband & also myself. It has been greatly appreciated.

during his last weeks has made his passing easier to bear.

Wonderful events and outings organised, catering for all tastes.

I would like an email of the events sent out early or in advance of the week as I don't always see them at the rear entrance and miss some things.

Overall as a family we can't fault Oaklands and the care and support we receive which really does lift a very heavy worry burden from when our parents struggled to try and live independently

Mum has been at the oaklands for three months now and has chalengeing behavior issues, we are extremely happy with all aspect of her care. All staff realy caring and friendly and go above and beyond. Cleanliness is excellent and mum always looks clean and tidy, food always looks apatizing and smells delicious. The leadership team are ways available and ready to help. We would recommend this home to anyone looking for nursing care, to us it is one of the best

From the request to enter as a palliative care resident, we found Oaklands to be really focused on the needs of my mother. In a very difficult situation they provided support and care throughout her stay. The staff were always attentive to us on visits and very kind. The transition to a nursing home from your own home can be traumatic and the staff at Oaklands completely dispelled these concerns. The staff were always concerned that my mum's time at Oaklands was the best it could be given her circumstance. They treated her as if she was part of their own family. There were several occasions when we arrived to find a staff member sitting and engaging with my mum, showing concern for her and human warmth on a simple and personal level. In the last few weeks of her life she was surrounded by care. We were also sensitively supported at this difficult time.

Excellent cleanliness at Oaklands.

Thank you so much for everything you did. We will never forget your care and support.

We are grateful for the time and care you showed towards Bill and will not hesitate to recommend the home to others requiring the same, excellent care.

We would have no hesitation recommending Oaklands to other families.

The care my father-in-law received at Oaklands was gentle, kind and exceptionally patient! We are very grateful. It was really good to know he was in such good hands. The building is a lovely old-fashioned one in a good way, for elderly people. It was very clean and fresh, his room was kept really nicely. The manager is very kind and helpful, and the nurses are readily available to chat and help either in person or on the phone. The carers are so gentle and incredibly patient and respectful. Thank you.

Mum has very poor mobility and moderate dementia and went into Oaklands on the 12th of December. After 4.5 years we could no longer care for her at home as she needed 24/7 care. We visited many care homes in the Chester area and decided on Oaklands because of the homely atmosphere, supportive attitude of management and the CQC grading of ‘Good’. It was also relevant that my Mum’s next-door neighbour had been at Oaklands for 3 years and was settled there. Mum is doing well and receives a high standard of care from some lovely nursing and care staff. The Sun Lounge at Oaklands where activities take place is a real highlight. I visit regularly with my Dad (90 years old) and we are made to feel most welcome and part of the Oaklands family.

I'm more than happy with the care my wife gets from the care home. I would be happy to recommend this to anyone. Thank you for your help, and I want to thank the staff for their help, so thanks very much from me and my family.

My mum has been a resident now for three years. She is settled and content. I visit regularly. The staff are caring, welcoming and hard-working. My mum went into Oaklands 3 months before the lockdown and I was grateful I had seen her settle in before that commenced. When she first went in it was lovely as I could just pop in and out easily and frequently at any time. Lockdown was hard, peering through her bedroom window in all weathers. However, things are more back to normal now and I'm really pleased with the variety of activities going on. The staff ring me if they have any concerns and I ask Mum how she is when I visit and if anything is worrying her and she always reassures me she is ok. Overall, she and I are happy with Oaklands Nursing Home.

My sister and I wish everyone at the home a lovely Christmas and a restful New Year.

My dad has been at Oaklands for the last four years and is very happy here. He had a stroke and at first, was unable to communicate or walk, but with the care and encouragement of the staff, he has improved to the point where he is able to hold conversation and get around with the help of a frame, which has given him some of his independence back. He is encouraged to join in socially and has made a few good friends with other residents too. When I visit, I feel like I am seeing him in his own home and am welcomed by other residents and staff alike. Nothing is too much trouble for them and they are considerate of everyone's pride and dignity. Activities are constant and relatives are invited along to join in, which makes for a great atmosphere. Thank you!

Mum has been in the home coming up for four years. It is her home from home. The staff are amazing in every way. They care for Mum as though she is family. It is such a great comfort to know how safe and happy she is.

The recent appointment of a new and fantastic activities organiser has been brilliant. She goes above and beyond and she raises the mood of the whole home. The nurses work extremely hard and are very knowledgeable. It's a first class home.

My mum recently passed away. She had spent the last 6-years of her life at Oaklands Nursing Home. She received amazing care and tolerance for her strong character, making her feel cared for, safe and respected. The staff were efficient, tentative and responded well to my mum's needs. Over the last month, Mum began to lose her spark, and in the last 8-days had begun to weaken. She was attended to with tenderness and dignity by the staff until she passed away and was at peace. Forever grateful.

My husband has been here for four weeks. He is always clean and tidy, as his room. When I come to visit, the staff treat him with dignity and are so caring. He doesn't hear very well; I'm sure that's making caring a lot more difficult. He tells me the food is very good, and I'm nearly always invited to have a drink of tea. Covid is making things difficult regarding visiting, but it won't last too much longer - here's hoping. We are really happy and grateful for the care he is receiving.