St Stephen's Care Home

The care is excellent that mum is receiving. Mum isnt the easiest to please. But they seem to be doing what they can. They are always pleasant and polite and are knowledgeable. The care home itself is very clean.

The care that my husband receives from the nurses and the carers is very very good. Bedroom always clean and tidy. Clothes always nice and clean. The only concern that I see is that the small kitchen on the unit needs to be updated. Replacement surfaces are not up to standard and in some areas the surface is peeling.

I am a retired local businessman, 82 years old. Over the last year I have been visiting my former solicitor who is a long-term resident in St Stephen's, Elworth, Sandbach, Cheshire. At all times I have found the premises clean, both inside and out. The staff have been courteous at all times and always acknowledged me with a kind word and smile. To my mind it is a nice environment for your patients to live in. Staff are always busy and very caring, nothing is too much trouble and any request I have made is carried out with a smile.

St Stephen's Care Home took care of my nana beautifully. Every single member of staff was amazing - the level of care was outstanding and my family is so thankful. During such a hard time everyone was extremely compassionate and I couldn't recommend here more.

Everyone involved in my mum's care was very kind and caring and all the staff went over and above their duty. My sisters and I were overwhelmed with the kindness shown to us all and the care given to our mum.

My Mother has been at St Stephen's for almost a year now and I feel confident she is being looked after very well. All staff (management, nurses, health care assistants, cleaners, and maintenance) are very friendly and caring to my Mother and do a fantastic job. Thank you!

Thank you for everything you have done, he is extremely happy.

We were advised to change Mum's home after her falling and breaking her hip. She went to St Stephen's when she came out of hospital. It was the right place for Mum to go. Since she has been there, she has put on weight and can now walk again due to the skills of the staff. Nothing is too much trouble and everyone is pleasant and caring. Can't praise them enough.

We would just like to say a heartfelt thank you from my family and me for the excellent care you gave my wonderful father in this most difficult time. It made such a huge difference too, having the support of such a professional and compassionate team. The atmosphere in St Stephen's is uplifting and friendly. Thank you all. We shall miss you.

My mum was admitted for observation from the hospital in early December. After two months in the hospital, Mum was deeply upset and confused, but within a few days, the wonderful carers in St Stephen's changed her mood totally. Now Mum is back to being the happy-go-lucky, cheerful person of old. Well done, St Stephen's

This home deserves more than the stars I can give beautiful, caring people.

The staff who look after Mum are wonderful, kind and caring. I sometimes think there is not enough staff on for the number of residents. I have mentioned several times about the home looking tired and in desperate need of updating. The residents' rooms need decorating and updating badly! The kitchen for the staff and residents' relatives is falling to pieces, a new kitchen is needed desperately!

My mother is being cared for in an excellent manner by an exceptional group of carers. Everyone who works at St Stephen's is wonderful, and I extend a great thank you to all of them. My mother is happy, first and foremost, but she is also safe, clean and settled in her environment. It takes away a great burden from my shoulders knowing she is getting the best care in a place she feels safe and happy in. Thank you.

It is difficult to review as we emerge from the Covid-19 pandemic. Mum has been kept safe, well and clean. We have regularly window visited and the staff have been very helpful and supportive. I have always known Mum would receive the care she required throughout these very difficult times. This is due to all the staff at St Stephen's Care Home. Thank you.

The service provided during Covid has been excellent, particularly the performance of the staff. Staff are always on hand to answer questions which is reassuring. Overall, we are extremely happy with the care my mum is receiving.

The Staff have been extremely helpful in very trying circumstances, my mum has settled brilliantly the staff can't do enough for her. The food and environment are lovely she's back to her outgoing self. Although we know mum will never be what she was before the dementia set in it's so lovely to see her smile when on a WhatsApp call with the carers. Thank you all so much for your care and proactiveness with her care. My sisters and I have been really happy. We would definitely recommend you.

The atmosphere was bright and friendly. The staff were very competent, compassionate and caring. Nothing was too much trouble. Dad could not have had better care anywhere, for which we are truly grateful.

My father has been a resident in St. Stephen's Care Home since November 2018. When my mother and I first visited the home prior to my father being admitted, we immediately felt reassured that it would be the right place for him. The atmosphere was just right, and the deputy manager made time to talk to us and show us around. The nursing staff and carers are second to none in the level of care they provide and they have always been most professional and caring. My father's room is decorated and appointed to a high specification and is pleasant and homely. All staff are welcoming and friendly and we are reassured that my father is being so well looked after.

St Stephen's is a very welcoming care home. The staff on reception make you welcome and are very helpful in all ways. The staff are amazing - very professional, caring, attentive and friendly. Nothing is too much trouble for them and it is evident that they are committed to the patients. We are kept well informed at all times. I have no concerns at all about St. Stephen's and would highly recommend it to anyone.

My mum arrived at the home in July 2018 straight from hospital. The staff talked through everything with us and explained everything that happens within the home. At every visit, the staff are always welcoming and you always feel you can ask them anything. My mum has Alzheimer's so cannot communicate well but she always seems content and settled, well fed, clean and looked after. Can't fault the home at all and would highly recommend to other families.