Woodlands Care Centre

The care provided by this care home is excellent. The staff are very professional, hardworking, caring, dedicated, kind and thoughtful and always go above and beyond, nothing is ever too much trouble. During Covid, the staff have been excellent in putting measures in place to ensure the safety of both the residents and visitors alike. The activities are very good; it is lovely to see my dad taking part. The meals always look amazing and are thoroughly enjoyed by him. The care and compassion showed to my dad and the family is unbeatable. The whole team are incredible. It is very reassuring to know my dad is in such capable and safe hands. I cannot praise everyone highly enough as they have made us feel part of an extended family.

The staff at Woodlands Care Centre are amazing and so friendly, caring for my mum who has been a resident since November 2019. We couldn't of found a better place for her to be cared for, the home is lovely and her bedroom is perfect for her.

Mum was looked after with loving care, compassion and kindness. All the residents are treated with respect and dignity and nothing is too much trouble for the staff. The facilities are good, rooms are clean and homely. The meals are outstanding with all dietary requirements catered for. I always felt confident that Mum was safe and very well looked after by her Woodlands Care Centre family. Before lockdown Mum had visitors every day. We were always greeted with warmth and well informed of Mum’s medical condition and how her day had been. The staff are outstanding, they understand the residents individual needs, likes, dislikes and strive to make their lives as comfortable and pleasant as possible. Sadly, Mum passed away. During Mum’s final days she was treated with loving care and dignity. The staff were so caring and supportive to me and my family at such a sad time. Woodlands Care Centre is a very special care home with exceptional staff.

My sister had been living with myself and my husband, but as her dementia progressed, I knew she needed nursing care. I couldn't have found a better place. She has settled in well and is well looked after. The staff go above and beyond, are so helpful and kind. It is great to see how she interacts with the staff. It's a lovely place.

My father was admitted to Woodlands in January 2018. Since then, the care he has received has been first class. Throughout the pandemic, we have been kept informed about all conditions at Woodlands. Today was my father's 99th birthday and my mother and I had an appointment to visit my father. This was the first time we had seen my father for many months, due to Covid restrictions. The staff had made a real effort for my father, although he is bedridden and the care and respect that he and my mother and I were shown was first class. As usual, my father was neatly dressed and the care home was spotlessly clean.

I visited Woodlands on a daily basis for 2.5 years and found staff very caring and helpful, at all times. The residents were always well-dressed and well-cared for. If there were any problems, the staff were always very helpful.

My Mother has been a resident for several years and suffers from anxiety-related problems. She is approaching her 91st birthday and has always been happy living at Woodlands. I have witnessed first-hand how good the staff are with my Mum and they take time to speak with her and help her in every way possible. My Mum gets on well with all the staff and knows everybody by name. My sister and I are very pleased with her care and it has been a great comfort that we don’t have to worry, knowing that she is well looked after.

My Grandmother has been a resident for just under two years. I was initially worried about her settling in at Woodlands, as she was quite a shy person but everyone has made her feel so welcome and accommodating, encouraging her to join in with activities and join them for meals or in the dayroom to watch TV or play bingo. The care and compassion shown by the staff before (but especially during the pandemic) left me feeling that my grandmother was in safe hands. Each resident is treated individually and each need is cared for. Woodlands is amazing at communication. The management team, as well as the care staff, make you feel welcome when you visit (or update you over the phone) and you feel like your relative is their priority. Thank you.

I think the management is marvellous and there is a good team of staff. I am very happy here and I would not wish to be anywhere else.

Staff have been very friendly and helpful. It is easy to discuss anything that arises.

Woodlands Care Centre has provided my mother with an excellent social and caring environment. They respect and work with the family. In the communal areas, there is a buzz of activity and conversation. Very important for a social person like my mother. My mother's room is bright and attractive and we were able to furnish it from home as much as we wished. The walls are covered with her paintings and photographs. The staff are kind, gentle and respectful. Family visitors get to know them. When my mother was eventually needing end-of-life care, the staff included me in their experience when I visited, making this a journey we did together. At one very significant moment, two staff members came and sat with me and my mother for a peaceful and quiet time together, which I found very moving. Management actively review their care protocols to ensure that they support the best outcome in all scenarios. I highly recommend this home.

My mum was treated with dignity and respect during her nine-month stay at Woodlands. She got on extremely well with all of the staff and since returning home, has not stopped talking about how much she misses them. Communication from the home was also excellent, which is something of great importance, given the difficult period we have all been going through. I have no problem recommending Woodlands Care Centre and would like to personally thank the staff for their tireless work.

The whole staff were so professional, caring and compassionate throughout my mum's time at the Woodlands. Mum's face used to light up and she smiled when she saw the staff which says it all. They were like family not only to mum but to us, her family as well. When mum passed away at the beginning of lockdown their empathy continued and does so to this day. If I ever need to go into a nursing home there is no other place I would be. Thank you.

Mum-in-law was transferred to Woodlands after a fall and lengthy stay in hospital. She was in a very frail state when she arrived and consequently due to her limited mobility, required nursing care. All of the staff at Woodlands treated Mum-in-law with a level of care which really exceeded our expectations, and was always treated with the utmost dignity and respect. Nothing seemed to be too much trouble and also as a visitor I was always made to feel very welcome. I would have no hesitation in recommending Woodlands to anyone in the future.

On my first visit to the Woodlands, I was impressed by the clean fresh atmosphere and the warmth of the welcoming staff. My mum settled in very quickly and soon bonded with her new "staff family" who looked after her so well. The staff work very hard to cater to the individual needs of the residents. Mum spent several happy years until she sadly passed away. During her last days, she was treated with dignity and loving care. I would recommend this very special care home to anyone and hope to keep in touch. I can't thank them enough!

As a previous health care professional I am somewhat selective in my endorsements, however I have no qualms or hesitation in recommending Woodlands Care Centre.

The home is very well equipped to provide the level of nursing care my mother requires. I would have no hesitation in recommending the Woodlands Care Centre to anyone, requiring a caring environment for their relative.

On my initial and unannounced visit, Woodlands staff were warm and inviting. My first impression was very positive. I met the staff who were kind, organised and caring. I could see by the way they were with other residents - chatting to them and encouraging fluids. My husband was profoundly deaf but the staff were encouraging and prompting conversation when he had his hearing aid. I noticed there is hearing aid training for the staff which was so important. The nursing was second to none.

My sister spent over 3 years at Woodlands. It is a lovely family home, cannot find anything wrong with this home, the staff are lovely, helpfull, caring and work hard, the gardens are lovely. My sister recently passed away and they looked after her so well. Thankyou Woodlands, you made my sisters life full of joy and happiness.

I cannot praise this home highly enough.