Aaron Crest Care Home, Skelmersdale, Lancashire
Aaron Crest Care Home, Skelmersdale, Lancashire
Aaron Crest Care Home, Skelmersdale, Lancashire

Aaron Crest Care Home is registered for sixty-six service users since a 16-bed extension added to the capabilities of this homely and well-resourced residence.

Carers take pride in maintaining high standards, with ongoing training and 24-hour professional support delivered in a manner appropriate to individual requirement.

While supporting the independence of residents, carers' expertise allows them to support both physical and emotional development, aided by a thorough programme of activities which means there is a wide range of daily amusements and interest.

Group: New Century Care

Person in charge: Alison Wiseman (Home Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 66 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 18+.

Single Rooms: 64

Shared Rooms: 1

Rooms with ensuite WC: 29

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Parking:

Parking available for visitors.

Latest Care Quality Commission* Report on Aaron Crest Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.7 Aaron Crest Care Home has a Review Score of 7.7 (7.719)

The Review Score of 7.7 (maximum of 10) for Aaron Crest Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Aaron Crest Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.317 for Aaron Crest Care Home is calculated as follows: ( (30 Excellents x 5) + (19 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 60 Ratings = 4.317

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.402 Points relating to the number of positive Reviews for Aaron Crest Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 2 Reviews ÷ 13.2 Target = 0.152

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Aaron Crest Care Home?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Aaron Crest Care Home

  • Daughter of Resident/Service User
    3
  • Resident / Service User
    1
  • Wife of Resident/Service User
    1

Our experience has improved since my last review as there is evidence of much better organisation and communication is more forthcoming. The staff are extremely welcoming, friendly and helpful. My mum is very complimentary about them all.

How likely would you be to recommend Aaron Crest Care Home? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Putting a loved one into care is one of the hardest decisions anyone has to make. The loving care and attention is given by Aaron Crest has helped immensely with this burden and I know from my families very frequent visits and what my relative tells me, that they are very well taken care.

How likely would you be to recommend Aaron Crest Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Mum is happy due to the care and attention shown by the care staff, they relate to her on a day to day basis and I and involved in her care by being given up to date information each time I visit. Since moving to Aareon Crest Care Home mum's mood has lifted and she tells me she enjoys taking part in all the daily activities. I am extremely happy with all aspects of the home. The staff are to be congratulated for the care they give and the happy atmosphere at the home.

How likely would you be to recommend Aaron Crest Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Have been here for a few months. Rooms, food, and all the staff are excellent. Staff have always got time to help me out, plus if I need to go into town for something, it's not a problem to them as they will always try to help you out as I suffer from memory loss. I have been in another care home but it's not a patch on this one. I would recommend this care home to anyone. Have discussed this with my social worker to suggest Aaron Crest Care Home for anyone in the future. Hope this helps.

How likely would you be to recommend Aaron Crest Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would thoroughly recommend this home. The staff are hardworking, patient, caring and friendly whatever time of day I or my daughter visit. My husband was admitted in March of this year initially as respite but when his condition of vascular dementia deteriorated he was admitted on a permanent basis and I cannot fault any of the care he has received from all the staff.

How likely would you be to recommend Aaron Crest Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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