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- Berkeley Village and Cuerden Grange care home



Berkeley Village offers care and support to individuals, both male and female, aged 18-65.
Staff are experienced in caring for a wide range of individuals, including those with complex mental health issues, learning disabilities or acquired brain injuries and neurodevelopmental disorders.
Care Provided by Berkeley Village and Cuerden Grange
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Berkeley Village and Cuerden Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Cuerden Developments Ltd
- Private Owned
Person in charge
- Emma West (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages from 18 to 100
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 4
Room Information
- Single Rooms (83)
- Single Rooms with ensuite Wet Room (83)
Visiting
- Visiting Hours are anytime
Parking
- Own private Car Parking
Berkeley Village and Cuerden Grange Reviews (23)
Berkeley Village and Cuerden Grange has a Review Score of 8.6 (8.632) out of 10, based on 6 reviews in the last 2 years.
Over all time Berkeley Village and Cuerden Grange has 23 reviews.
My brother is very happy and content here, he is well looked after and has put weight on since being here, which is good as he lost quite a lot of weight.
I visit my dad as regularly as possible and every time I visit Berkeley Village the staff are very welcoming and answer any questions in regards to my dad. They also ask if he needs anything which will improve his residency. They keep me informed of any situations which may occur during my absence which is very reassuring. I feel my dad is in a good, safe and peaceful care home which is the ultimate aim.
On my many visits to Berkeley Village, I have found the staff and management very polite and helpful, and their treatment of the residents caring and positive in sometimes very trying circumstances.
In the time since my friend was transferred from another care home, I have noticed a good improvement in her condition. The care she receives at Berkeley Village is very much appreciated. The staff appear to go out of their way to ensure she receives the best care possible.
My brother has been here from 2024 and he has settled down very well and he's very well looked after. Management look's after us very well when we visit.
Always clean and tidy.
The food is really god, lovely homemade food.
Plenty going on for them, take them out on day trips.
My brother gets looked after well
He enjoys living here.
Somewhat of an experience here, bad to worse. If you want to be cared for, no. Waited 30 minutes for the toilet. 19 falls in six months. The smell is terrible of wee. Cleanliness 1, managers, zero. The company is all about money. Care days out, no. Got told to obesity. Food poor.
My cousin was a resident from February 2019 to March 2020. She does have late-onset psychosis and needed emotional support. On a number of occasions, she phoned me to ask the staff to attend her to toilet her as she had used her buzzer with no avail - sometimes waiting over an hour. The kitchen facilities on the first floor were inadequate and often untidy and dirty. Most of the staff were helpful but I did hear poor client interaction over the phone. The management did not inform me when there was an incident or change in her care or medication. I am next of kin.
This care home is understaffed. Buzzers are going constantly and the smell is overpowering. My neighbour was shouted at in front of visitors and told she should be in a mental hospital by one member of staff. She was refused toileting as it was lunchtime and the staff were busy. Staff refused to use the hoist as it was too much trouble, causing her to fall on several occasions. These falls were not reported to her next of kin. The manager did not bother to say goodbye, she blanked us on the day of departure. So glad she is out of there, 200 words could not describe this place.
I have been extremely pleased with my choice of care home Cuerden Grange staff treat my mother with courtesy and great care at all times. She is always clean and well presented and smiling which shows she is settled and content. Staff work hard and always take time to acknowledge you answer your concerns or queries. I wouldn't hesitate to recommend Cuerden Grange.
National press coverage of care homes is all about underfunding, staffing levels and poor care standards. Having recently placed my 95 year old mother into Cuerden Grange Residential Home my experience could not have been different. Rooms and common areas are immaculate. The staff are hardworking and demonstrably caring towards the residents and the managers must take full credit for the overall ethos and ambience of the home. I shall be forever grateful for the care and support offered to my mother and to me through, what has been an extremely stressful time.
The departure of the well-respected activities co-ordinator has also seen a noticeable change in the atmosphere amongst the residents and in the day room. At the minute it is not the same friendly, relaxed and upbeat place it used to be, which could be attributed to the change in staff.
Good parking for visitors, staff always available and willing to discuss any problems. Care of the residents is excellent and arrangements for hospital visits very good. All in all, I am very satisfied with the care and attention given to my cousin.
This care home is clean to high standards. Patient care is paramount. The surroundings are impeccable and tasteful. It makes our family feel better knowing our Dad is well looked after.
Mostly happy with the care home but a pity that the current, cosy, well-ventilated lounge will be changing soon, as the previous room (now dining) was totally un-welcoming and not a good shape for sitting in. The outside doors couldn't be opened there either as they lead onto the car park.
Shower time is not long enough! Dad says he barely has time to get wet! Dad is slow and needs more time please.
Dad also mentioned the banging of fire doors at night wakens him.
He loves the food and the staff - well done and thank you!
A special mention should be given to the activities coordinator who ensures the residents are kept busy and entertained. Outings are also organised so they get the best out of life.
The client has down syndrome and dementia she is generally cared for very well. This last week she was hospitalised and the care home staff were extremely professional in supporting her. Very pleased to witness such dedication.
My great aunt came into Berkeley Village and Cuerden Grange initially for respite but as a family, we are now looking at permanency. The staff have been amazing. Very helpful. My great aunt has settled very well. Love the activities they do. Always very clean and always made to feel welcome when we visit. Highly recommended.
The staff are always friendly and welcoming to visitors. They are kind and caring with residents. The activities co-ordinator is excellent as she tries to encourage all residents to take part in daily activities.
The lunchtime menu would benefit from a little variation as soup and sandwiches daily can be a little boring.
The annual increase in fees has been well over the rate of inflation over the last 3 years and I think this is unfair to those residents who pay for their own care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Berkeley Village and Cuerden Grange.
There are no upcoming events for Berkeley Village and Cuerden Grange.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Berkeley Village and Cuerden Grange.
Accreditations
There are no accreditations posted yet for Berkeley Village and Cuerden Grange.
Meet the Team (0)
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Frequently Asked Questions about Berkeley Village and Cuerden Grange
What types of Care is Berkeley Village and Cuerden Grange registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Berkeley Village and Cuerden Grange have?
There are 83 Single Rooms.
What are the Facilities & Services at Berkeley Village and Cuerden Grange?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Berkeley Village and Cuerden Grange to the centre of Preston?
3.3 mile(s) as the crow flies, distance by road may be significantly further.
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