The Manse Care

We can't thank you all enough. Truly wonderful, caring people.

Thank you all for your kindness and unwavering support.

Firstly I want to say thank you to all the staff of the Manse. They recently looked after a very close family friend and made him as comfortable as possible during his final 12 months. So when the situation arose where we needed to find a Home for an immediate family member we didn't look any further. The Staff at the Manse arranged for us to borrow a wheel chair so we could ensure safe and comfortable travel for my Uncle. This level of courtesy has continued through his stay at the Manse and has been extended to my family and visitors. We've all been impressed with the standard of facilities and Level of Hygiene aswell as the genuine care that the team have for my uncle. So big thank you!

We would like to thank the staff who work in the Manse for the excellent jobs they are doing. My father has been a resident with you for around 18 months and in this time he has been more settled and comfortable. We really appreciate the cleanliness of the home and also how friendly and supportive you have all been. One aspect of care which we know has been positive for dad is the quality of the food, that has made a big difference to his mood when we visit. We also would like to thank you for the happy atmosphere that has made a difference to dad and to us when we visit. Knowing that he is well cared for by caring staff like yourselves has helped give us peace of mind and also that all the residents have such benefits means a lot. Many thanks for all your hard work.

Both my mother and father have resided at the manse. my dad went there for rehabilitation after being in hospital. They treated him like a rock star. My mum is now a resident at the manse and the care she gets is excellent. The staff are very friendly and helpful. I would highly recommend the manse to anyone who is considering a care home.

My mother has been a resident at The Manse Nursing Home for several weeks, enough time to give a good impression of the standard of care in the establishment. Both my mother and I have appreciated the quality of care offered, the setting, and general standards of cleanliness and catering. Most importantly, however, is the personalised and engaged manor in which the care is offered. Staff, at all levels, are friendly, caring and good in there interaction with my mother - It is a pleasure to spend time in this setting, knowing the quality of care provided.

Most importantly, we are confident that dad is receiving the highest level of nursing and physical care, in a compassionate manor, where he is treated with dignity at all times. There is also a lot of laughter and banter for good measure

What has impressed me most is the personal approach they take to her care. They know her preferences, understand her needs, and always make time for a friendly chat or a reassuring word. The has had a positive impact and it's been a huge comfort to our family to know she is in such capable and caring hands.

We are deeply grateful to everyone at The Manse for the outstanding care they provide to my Aunt.

My dad was discharged from hospital to The Manse and settled in very quickly. He his happy and content and very well looked after. The staff are all very welcoming and attentive towards the residents. They have a full activity programme and I cannot thank them enough for looking after my dad the way they do.

I hope the Good care she is receiving at present will continue.

I cannot fault The Manse Care Home at all. First and foremost the staff are exceptional. They are very friendly, helpful and courteous with residents and visitors alike and my father particularly enjoys the friendly banter. He gets a prompt service whenever he makes any requests, and actually says "you'll never find a better place than this". And quite honestly I don't think we could.

My mum was in The Manse for just under 2 years and the care afforded to her was excellent. The whole team at The Manse all had a part in providing some form of care to her and I can't thank them enough, and also the kindness they showed to me. When my mum first went to The Manse it had not long changed ownership and there was evidence of a lot of work being undertaken in the home. One of the new owners was often there and was keen on listening to families' views and acting on issues/suggestions raised. There was a period when I felt I wasn't being informed of what was happening with my mum but when I raised this, it was addressed and I was fully informed going forward. The care and compassion that was shown to my mum, and to me, in her final hours was very comforting. I can't thank everyone enough for everything they did for my mum and in making her last few years as comfortable as possible and giving me some lovely memories.

I would like to thank The Manse for taking my dad in at the speed and efficiency that they did. His partner was rushed to hospital following a stroke and I had to find a care home for him immediately. The Manse kindly took him in as soon as I called up and he stayed there for the next 6 weeks. They arranged to move him downstairs to a room that best suited his needs as soon as he moved in.

My wife was admitted to The Manse Care Home in June 2023 on the recommendation of the care discharge team at the hospital. On admission, she was unable to walk, feed herself or take her own medication. Under the care of the team at The Manse and the reassessment of her medication, in the last six months, her outlook has improved and as a result, she can now walk with her frame. She has improved her own motivation with the help of myself and the excellent staff with the result that there has been a good improvement in her well-being.

I wanted to express my deepest gratitude for the incredible care and support the staff at The Manse have provided to my brother. Their dedication and kindness have made an immense difference in his life, as well as in ours and we are truly thankful. From the very beginning, it was evident that they approached their role as carers with genuine compassion and a commitment to making sure my brother felt comfortable and well cared for. Their patience, attentiveness and unwavering positivity have not only eased his daily challenges but also brought warmth and happiness to our family. Their dedication is a source of comfort and reassurance for our family, knowing that my brother is in capable and caring hands. Their support has not only improved his quality of life but has also allowed us to have peace of mind during challenging times.

Thank you to each and every one of you, my mum felt safe, loved and cared for throughout.

Would I recommend this nursing home to others? - You bet I would.

My general experience of The Manse is friendly and welcoming. It's a clean, safe environment for your loved ones. The staff are extremely helpful and friendly, it has a personal touch about it. It's clean and attention to detail is taken. The decor is pleasant to the eye and it was a lot of effort taken to make it suitable for residents. A good range of healthy local food is on the offer which is cooked and served in a professional manner. The care given is person-centred to every client. It helps them achieve the best possible standard of living and equal opportunities. There is a good range of activities available. Including various interest groups and visiting entertainers and a very active well-being manager. The outside space has been thoughtfully planned to create a lovely environment with seating areas and beautiful planting of foliage and flowers. I feel very happy with the professional standard that is within the home. It is a pleasure to visit The Manse.

I have been in The Manse since January 2023 till now. I was only meant to be here for four weeks which the staff knew about, but my stay got much longer. My overall experience is good, the food is tasty, activities are great for the elderly and I often get involved. Sometimes when you call the bell you need to wait quite a while because they are busy. Apart from that, everything is good here.

During my experience at The Manse, everything was spotless and all the staff were pleasant and helpful. I have nothing to complain about. Activities were stimulating and enjoyable. I would totally recommend The Manse in all respects.