Moor Park House

A very homely resident. Staffs are friendly and professional in their care. Meals served hot. I always look forward to keep my visits with my friend. I always feel welcome. Staffs are cheerful and always available to attend to alarm calls. Many activities to look forward to throughout the week

We cannot thank the staff enough for the care and compassion shown to our father during his final days. From the moment he arrived he was treated with dignity, respect and genuine kindness. Every member of staff went above and beyond to ensure he was comfortable, and it was clear that they truly cared about him as a person, not just a patient.

What stood out the most were the thoughtful personal touches - small acts of kindness that made a difficult time feel a little more bearable. The team not only cared for our family with warmth and understanding, always taking the time to check in on us and offer reassurance.

The environment was consistently clean, fresh and well-maintained, and it never felt clinical or impersonal.

We will always be grateful for the exceptional care provided. It is a place where people are treated with true compassion at the end of life.

The care staff are friendly and attentive.

The staff very friendly and are always smiling.

I always feel welcome when I visit,and I would highly recommend Moorpark.

If you're unable to talk or communicate, they'll love you, if you complain or aren't happy, they won't. I wasn't happy, I got gaslighting, stonewalling and lies from the management. Utter incompetence and a very creepy male member of staff, 'he's not assigned to your care', therefore it's not a problem to them. Some of the care staff are lovely and some aren't. It's a bit of a toss up. I'm now in another care home which is better for me, the Hospital dumped me there. It used to be good, it's not now, bad management and bad staff don't help.

Staff are caring and thoughtful toward Mum and myself, the team always listen to and answer my questions. I feel Mum is well cared for. Mum has said that she is happy at Moor Park and likes it. Reception staff are cheerful and helpful.

My daughter has been at Moor Park House for over 10 years following a global devastating brain injury at age 17. Since the first meeting, the staff have treated my daughter with respect and understanding. They approach medical care diligently and above all, they try to do things 'the way Paige would want them to be done'.

My grandmother was incredibly well cared for before she passed away. She was challenging to care for with advanced dementia but they really took the time to get to know the real her. I was incredibly moved when so many of them attended her funeral. This place is so special and operates with so much heart.

Thank you to each and every one of all the staff.

Plenty of space and a pleasant outlook. Communication between staff levels unsatisfactory. It was 2 months before mashed meals were given despite numerous requests of kitchen and care staff. We took our own food in as we couldn't rely on suitable soft food. We had to ask staff if medication has been administered as there was no visible record, and often meds were given when we asked about it. Not enough staff to give extra time - but staff were pleasant and helpful when interaction was required.

My husband moved into Moor Park in August 2021 as a stroke survivor of 14 years. We were very reluctant for him to go into a nursing home at first but are highly delighted with the wonderful care he has received from the beginning of his stay. Nothing is too much trouble for the staff in all departments and we can recommend Moor Park House without reservation.

My wife has been in the home for over a year having been transferred from hospital for rehab. We have been happy with the treatment she has received during her time there. Covid and government restrictions have made it difficult for everyone to operate in the way they would wish during this period but the home has coped well with the dynamic situation. She is well cared for in a nice and safe environment.

My experience of care homes is limited to the one my wife resides in, Moor Park House. She has been a resident there from November 2020, being discharged straight from hospital. I was given no choice in the matter as to which home she should go to, so I have no way of knowing whether Moor Park is good or bad? However, the staff are caring in carrying out their various roles and nothing seems to be too much trouble, although at times there appears to be not enough of them. She appears to be happy and well cared for, although this is diffcult to judge due to her condition. She does join in the various activities when the mood suits her. There are times when she complains about the variety of food that she gets. I would be happy to recommend Moor Park House to anyone looking for a nursing home.

My husband came to Moor Park House directly from Chorley Hospital under the palliative care team. He remarked himself how respectful the staff were. We were always welcomed and happy with my husband's care.

I have had over 25 years of experience in Blackburn, Lancashire County Council Social Services departments and initially had reservations about placing my wife in one of the homes but must confess these fears were put aside once she had settled in Moor Park. I found the staff were superb and couldn't thank them enough.

The staff at Moor Park are wonderful; they treated our Dad with loving care and respect at all times. Dad’s room was lovely and peaceful. As we are a large family, Dad had lots of regular visitors, and we spent many happy afternoons with Dad. Dad didn’t join in any of the activities, but we saw lots of evidence of artworks etc around the home. Unfortunately, due to lockdown, our visits could no longer happen. As Dad is not into technology, we sent in lots of cards and letters for Dad, which the staff read out to him. We as a family, appreciate everything that was done for Dad. We highly recommend Moor Park to anyone looking for a home for a loved one.

My dad was admitted to Moor Park House for palliative care, staying there for several months. Without exception, all the staff showed an excellent standard of care and compassion not only to my dad, but also to my mum, sister and other members of our family. They built a special relationship with him, which was really appreciated at this difficult time. We would not hesitate in recommending Moor Park House, and thank them for their care.

Mum was often asleep when we visited, so my fear was that that's how the staff would see her, and would just treat her as just another case. I couldn't have been more wrong - the care she received was as good as we could wish for. Speaking with the wonderful care assistant this morning as we packed her things, it was clear that the staff had seen more of mum's personality than we could have hoped for - they'd cared for her, appreciated her, done their best for her, laughed with her and she could not have been in better hands. All the staff we met were lovely, some hysterically funny, and all of them seemed to care. I am so grateful Dad feels he chose well for mum in Moor Park. He has no regrets, and that means everything. Thank you to all the amazing staff who cared for mum - you are simply great.

My sister received very good care in the palliative wing of Moor Park. The staff, whether nurses or care assistants, were respectful, sensitive and kind as well as being skilled in their work. They did everything possible to keep my sister comfortable and free of pain and befriended her. They supported me and my other sister through this difficult time. Office staff, cleaners and everyone we came into contact with were helpful and caring.