Moor Park House

81/83 Garstang Road, Preston PR1 1LD
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8.8 28 Reviews
  • Moor Park House, Preston
Moor Park House Care Home is situated in a pleasant residential area of Preston, ideal for its residents to continue a convenient and independent lifestyle, while providing skilled care packages to suit a number of needs.

Long-term care for the elderly, as well as a range of nursing needs are provided in two separate wings that occupants find suited to their personal needs and with good social environments.

Other features and services available include a hairdressing salon, a hydrotherapy pool and Jacuzzi, and a physiotherapy room, with aromatherapy and chiropody among the other therapies made available.
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Care Provided by Moor Park House

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 54 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1250
  • Self-Funded Nursing Care: £1200 – £2900

These prices are only a guideline, please contact Moor Park House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Moor Park Home Holdings Ltd

Person in Charge

  • Lindsey Bowser (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (53)

Visiting

  • Visiting is open to the home, with access via fob for frequent visitors out of hours, and reception manned 8am-5:30pm Monday- Friday.

Parking

  • Large car park providing 30 spaces.

Moor Park House Reviews (28)

8.8

Moor Park House has a Review Score of 8.8 (8.848) out of 10, based on 8 reviews in the last 2 years.
Over all time Moor Park House has 28 reviews.

Overall Experience
  • 18
  • 7
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Date Published
  • 28
  • 4
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  • 8
  • 20
Reviewer Connection to Moor Park House
  • 5
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Total of 28, showing 21-28
Review from D D (Resident) assisted by family/friend published on 30 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the home to be clean and comfortable. Staff are caring and compassionate and competent to provide my personal and emotional care and support. I cannot praise them enough. I feel safe and well cared for. The food is excellent and varied. I enjoy seeing my visitors at any time I wish. I also
enjoy the hydrotherapy pool and physiotherapy - lovely staff.
Reply from Janet Farrington, Manager at Moor Park House
It is extremely pleasing to get such a positive review. It reflects the quality of care that we strive to deliver and the positive and caring attitude of our staff team.
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Review from Chris W (Brother-in-law of Resident) published on 16 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly staff who really do care. Show great respect and professionalism at all times. Staff have called in on their day off to check on the health of my relative - says more than any CQC review.
Reply from Janet Farrington, Manager at Moor Park House
It is very satisfying to get such a positive review and underlines the hard work and caring attitude of all the staff who work within Moor Park House.
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Review from Marion N (Resident) assisted by family/friend published on 30 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have only been resident for just over two weeks and my overall impression is favourable. I am very comfortable. The staff are very kind and helpful but my impression is that they are short staffed and under pressure at busy periods.
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Review from B W (Relative of Resident) published on 8 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The overall care at Moor Park is very good. The majority of staff are lovely, kind and caring. The rooms are pleasant and well appointed. However, there appears (on some days) to not be enough staff on duty and there are a lot of residents who need hoisting etc and as this takes two members of staff,
there is not always enough time for other residents' needs. The food is usually fine but not always. Some staff are lovely and we are grateful to them.
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Review from Cora C (Niece of Resident) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff who are looking after my uncle have been absolutely wonderful and give person-centred care. The RGN is a credit to the company who own the home, if only all nurses could have the caring and person-centred attitude she has, then the world would be a better place.


Thank you to everybody

for looking after my dear uncle.
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Review from May B (Sister of Resident) published on 12 June 2018 Submitted via Website • Report
Overall Experience 1.0 out of 5
The home is extremely aesthetically pleasing and the meals are really good, they have a pool but the residents have to pay extra to use it.
The staffing levels are quite low and they use a lot of Agency Staff.
The Activity Lady they employed at the weekend was excellent, but as far as I am aware she
has not been replaced.
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Review from Peter T (Resident) published on 3 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff make this a great place to stay. They don't allow you to get down with the affliction you have instead I don't think I've had so many laughs, it brings a smile to my face thinking of the people there. Keep up the good work and don't forget to give the two dogs Coco and Eddie their treats.
Reply from Natalie, Manager at Moor Park House
I am pleased to hear that you enjoyed your stay with us at Moor Park House and that you found our staff to be perceptive to you needs. Many thanks, Natalie Home Manager.
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Review from L W (Niece of Resident) published on 31 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle was transferred from our local hospital to spend his last days at Moor Park. He was treated with the up most care and dignity in what was a very sad and emotional time for us as a family. We cannot praise he staff enough. Our memories of his last days are very happy.
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Current Review Score: 8.8 (8.848)

Overview of Review Score

The Review Score of 8.8 (8.848) out of 10 for Moor Park House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.500 for Moor Park House is calculated as follows: ( (74 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) + (4 Poors x 2) + (6 Very Poors x 1) ) ÷ 92 Ratings = 4.5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.348 Points relating to the number of positive Reviews for Moor Park House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8. 7 Positive Reviews ÷ 10.8 = 0.648
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jan 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Lindsey

Lindsey Bowser

Job Title: Registered Manager Joined: 2021

Lindsey has been an RGN for almost 10 years, and within that time has worked predominantly within Palliative Care settings and Neuro settings.
She has worked at MPH since 2016, first as a Unit Manager, Clinical Manager and then in 2021 took over as Registered Manager of the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moor Park House to verify any information. View our terms and conditions. Moor Park House has an Enhanced Service - more info.