Willowbank Care Centre

Willowbank is registered, regulated & inspected by the Care Quality Commission. They are also Investors in people certified.

The home accepts both private and local authority funding, with no top up fee.

Individual needs are assessed by the home manager to ensure that personalised care needs can be met. Visits from potential resident families or representatives are always encouraged. People are greeted with a smile and welcomed into the warm and friendly atmosphere.

There are two lounges, one equipped with television and one is used as a quiet space, two dining rooms and a music/activity room are in the main areas of the building with two additional communal areas on the second floor and the bungalow areas. A home from home environment is offered, with kind, patient, empathic and experienced care givers at hand to give individual and person centred care. There is an emphasis on treating residents as individuals, with dignity and respect, and creating a supportive environment specific to their needs.

Single, private bedrooms are offered and these can be personalised to taste and own furnishings can be accommodated if preferred. Otherwise all bedrooms have a profiling adjustable bed for comfort, wardrobe, drawers and an armchair as standard.

The Activities Co-Ordinator plans an in house programme, which includes games, reminiscence, pamper sessions, exercise and movement, music and singing.

There are monthly visits from a local musician who sings and plays the guitar.