Care Homes Owned by Sage Care Homes Ltd

The staff are always very friendly towards me and my Mother. Tracy is particularly good. She keeps me updated on all aspects of the care home and always has a cheerful smile. My Mother comments regularly on how good the food is under the watchful eye of Jenny the cool.

Good activities and good food. My wife's clothes need sorting into manageable piles in her drawers and sometimes she seems to have few of a particular item but they may be in the wash. I need to be told if she needs anything like clothes etc. This has happened in the past but at other times I have had to find out for myself.

We would just like to thank all the team at the Care home for the great care given to our dear family member

Even though it says alcohol free many times residents brought in alcohol the we're even times cameras caught people drunk and nothing was done times are changing at the belmar but slowly

Home is clean with no offensive smells lingering, staff mostly pleasant and welcoming, bit of an issue with mum's medication varying especially in a morning. Unfortunately mums dietary requirements not met, portions small and of poor quality, quite often burnt. Had no table in room which meant mum had to sit on toilet to wash.

To know that your loved one is being cared for and looked after whether you are around or not is a huge relief I cannot fault the care my uncle has been given by the staff at this home over the last 18months thank you to all the staff.

My husband has been a resident of Jansondean for just over four years and, in this time, he has flourished under the care of the entire team. With their experience, they are able to care for my husband who can be stubborn to say the least. I would not want him to be in a different care home.

They are always willing to help in any way they can. Which means a lot to me and my family.

Excellent care provider with patient and understanding staff. Everything that can be done for the residents is done and always with a smile. It is always a pleasure to visit and to know that our Mum is receiving the best possible care in a warm and loving environment.

Mum was a resident at Millreed and we knew she was cared for and treat with respect and dignity whilst there. Staff were warm, Friendly and always professional. The home was spotless and residents happy. and well cared for. We were always made to feel welcome on visiting. This care home is streets ahead of the others. Well done Millreed team you are simply the best.

Thank you all.

Millreed Lodge provides a homely, caring, warm environment. My mother is treated as an individual, with dignity and compassion.

Very good in all aspects.

The Millreed Lodge is a warm and welcoming care home. My Mother in law is very happy there. When we visit the staff are always chatty and we feel like its a home from home atmosphere. There is always things to look forward to. They organise events for the residents to look forward to and join in. So a BIG THANK YOU to all the staff.

My mother moved into Millreed Lodge just before Christmas. She has settled well due to the kindness and attentiveness of staff. Nothing has been too much trouble. Mum received a warm welcome as do we and other friends and family when we visit. It helps us to accept the decision for Mum to move out of the family home knowing she is safe, comfortable and well cared for.

I would also like to thank everyone for the positive experience the students are receiving on their work experience. This is so much appreciated.

Staff very friendly, management welcoming and the home itself is very clean and tidy. Food excellent would highly recommend, dining rooms are lovely, plenty of activities. Good service all in all. Regular staff training. Perfect home.

Mam could not have had a better home. I visited most days at different times, never saw or heard anything which concerned me about the care for Mam or any other resident. Demanding residents treated calmly and patiently. All residents treated with care and kindness. The building has its challenges as it is a conversion but outweighed by the standard of care. I always felt at home visiting and enjoyed being there. Over the 9 months Mam lived here there was barely any change in staff, which suggests a well-run business and good staff relations. Lots of effort went into events like Bonfire night and Christmas, again staff deserve praise for this. Finally, one huge relief for me was that there was no smell of disinfectant etc. This was one of my worst fears about residential houses.

Sadly Mum passed away a week ago. We will be eternally grateful that she was surrounded by such a wonderful caring team on her passing. It was reassuring to know she passed with dignity, love and kindness.

Thank you to all the staff at Millreed, you looked after our mum and us very well, it's much appreciated.